# Meraas — user reviews

> 3 indexed App Store user reviews of Meraas by Meraas Holdings, rated 1.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/meraas/id6744596920/reviews
- App overview in markdown: https://appshunter.io/ios/app/meraas/id6744596920.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (3 lowest-rated)

### 1/5 — Disappointed

*2026-07-20*

I truly disappointed in the app. A service company that we pay fees to take care of us and communication is bad. I make payments through the app and never get credit and have to spend a week or ten days to get acknowledgment. I have to send email after email and every time someone else responds and have to explain the issue again and again. 
Don’t ask for feedback if you’re not going to fix the issues. 
I have to hire an assistant just to keep up with you so I wouldn’t raise my blood pressure.

**Developer response:** Dear Valued Customer, 
We truly value your feedback and apologize that your experience fell short of expectations. Kindly reach out to us at customersupport@meraas.ae so we can better understand the situation and work towards resolving it. 
Warm regards, 
Meraas Customer Support

### 1/5 — Very poor

*2026-03-27*

I’m disappointed

**Developer response:** Dear Valued Customer, 
We truly value your feedback and apologize that your experience fell short of expectations. Kindly reach out to us at customersupport@meraas.ae so we can better understand the situation and work towards resolving it. 
Warm regards, 
Meraas Customer Support

### 1/5 — Basic failures

*2026-02-18*

Does not serve the OTP so cannot even sign up on the app

**Developer response:** Dear Valued Customer, 
Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. Your feedback is important to us. Please share details of your experience at customersupport@meraas.ae so we can address your concerns. 
Best regards, 
Meraas Customer Support

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*