# Meraki — user reviews > 317 indexed App Store user reviews of Meraki by Meraki, rated 4.70/5 from 1,405 ratings. - Source: https://appshunter.io/ios/app/meraki/id693056161/reviews - App overview in markdown: https://appshunter.io/ios/app/meraki/id693056161.md - Rating breakdown: 5★ 1,234 · 4★ 95 · 3★ 15 · 2★ 14 · 1★ 47 ## What do users think of Meraki? Overall sentiment: negative **Pros** - 💡 Great management - 👍 Easy to use - 👍 Convenient tool - 👍 Intuitive and powerful - 👍 Excellent products - 👍 Wonderful technology - 👍 Reliable, consistent - 👍 Fantastic solution - 👍 Simple and great - 👍 Very functional - 👍 Neat smart phone app - 👍 Dashboard on the Go - 👍 Great for on the go support **Cons** - 🐛 Broken for iOS - 🐛 Used to be great - 🐛 Get it together - 🐛 Don't rely on it - 🐛 Issue with app - 🐛 No support - 🐛 Cameras not loading - 🐛 SSO Integration Needs Work - 🐛 Unusable for MSP - 🐛 Broken app - 🐛 Brutal - doesn't work - 🐛 Can't login - 🐛 PIN Feature Stopped Working - 🐛 Desperately needs an update - 🐛 doesn't work - 🐛 Simply doesn't work - 🐛 New version needed - 🐛 That's it I'm done I'm selling my stuff - 🐛 Dead App - 🐛 Not useable on iPhone XS Max - 🐛 Rubbish! - 🐛 Next to no help! - 🐛 As much benefit as it is frustration - 🐛 2FA broken - 🐛 Basically useless - 🐛 No longer supported on iPhone 5 - 🐛 No iPhone 5c support - 🐛 A Shameful Update - 🐛 No update for iPad3 - 🐛 Dropped support for iPhone 5! - 🐛 iPhone 5 - 🐛 Useless - 🐛 Won't open - 🐛 Horrible - 🐛 I wish **Commonly reported bugs** - Button presses don't register - Icon 🤮 - Organizations Disappeared - Updates made app unusable - Incompatible with iPhone XS Max - Phones with a finger print reader broken - No support for SAML login - Cameras not loading - Constant crashing - Login barely works - Constant re-auth required - Incompatible with iPhone X, Xs and Xs Max - Cannot log in - Does not scale to new phones - Website does not load menu on mobile - App does not even work - App hangs when submitting your two factor code **Most requested features** - Dark mode option - Advanced analytics dashboard - Landscape mode - SAML login support - Wake on LAN - More functionality and close to dashboard ## Newest reviews (10 of 317) ### 1/5 — Keeps crashing *2026-01-08, version 4.165.0* This app keeps crashing on the iPhone. Please fix. ### 1/5 — Broken for iOS *2025-12-17, version 4.163.0* This app was great, but it has been broken for several weeks now with the new iOS version. You would think it would be embarrassing for a tech company to not be able to repair there app for weeks at a time. The app launches, allows you to sign in and then goes to a white screen. This has been an issue for over a month. What a joke. ### 1/5 — Used to be great *2025-12-09, version 4.162.0* Loved this app but now it bounces to a black screen 2 seconds after loading. Useless. ### 1/5 — Get it together *2025-08-16, version 4.159.0* I can’t take it anymore. I struggle to get my job done. Since your rebrand this app and the Dashboard has given me troubles everyday on every device I use. I’ve been patient but this has gone on for weeks and weeks. Constant crashes, very slow load times, black screens. This is unacceptable ### 2/5 — Don’t rely on it *2025-03-23, version 4.143.0* I’m not sure where to start, but it does not perform what the dashboard does for starters. If you try to change a config of a aggregation port, you would assume it would change the config of the member ports as well. That would make too much sense. And unfortunately, there are no guarantees that any can take change I make through the app is going to be accurately reflected in the dashboard. I’ve been bit a few too many times. ### 1/5 — Issue with app *2025-01-26, version 4.136.0* Can’t get past the create account page ### 1/5 — No support *2024-11-29, version 4.132.0* No support for customers! Trying to create password ’by book’ don’t allow me. Trying to call center, don’t allow without customer number, which I can’t access without creating password! Stupid app! Don’t download it! ### 5/5 — Meraki all the way *2024-11-25, version 4.131.0* Love all their products and eco system ### 5/5 — Convenient Tool *2024-11-22, version 4.130.0* I frequently use this app to check the status of our network. Its built-in tools and settings are a convenient accessory once you’ve configured your networks and/or set up Systems Manager in Meraki. ### 3/5 — SSO Integration Needs Work *2024-11-20, version 4.131.0* SSO takes you to organization website to authenticate and does not redirect back to App, leaving you stuck using web browser version instead actual mobile app version of this App. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worthless Admin App *2026-08-05, version 4.172.0* App has very limited functionality for being a mobile alternative for the admin portal. ### 1/5 — Doesn’t work *2026-08-04, version 4.172.0* Hello; the app doesn’t work! Thanks. ### 1/5 — Junk *2026-07-24, version 4.170.0* SSO login hasn’t worked in months. Keyboard rarely appears and app crashes if you’re ever able to even get through the login process. Glad I pay for that Cisco EA. ### 1/5 — App is currently Non-Functional *2026-06-26, version 4.169.0* I have had issues with this app for the last 2 months. The sign in screen loads, then the app totally times out. 1/5 unusable. I need this for my job daily ### 1/5 — Mobile app login not working *2026-06-02, version 4.168.0* I can’t login to mobile app using SSO. iOS ### 1/5 — Keyboard invisible SSO login *2026-05-16, version 4.168.0* I’m not able to login w SSO through DUO because the keyboard is not showing up for me to login. I have an iPhone 16 Pro ### 1/5 — Terrible *2026-04-24, version 4.168.0* App never renders the dashboard even after login. Blank screen. Seems to be a terrible trend in the comments as of late. iPhone version of app works just fine. Not iPad. ### 1/5 — Crashes now in 2026 *2026-04-20, version 4.168.0* All of a sudden will crash post login ### 1/5 — Can’t even Log In *2026-02-14, version 4.168.0* If you can’t even get past the Create Account portion, you know this app and company sucks. No matter what I do, can’t get past it. ### 1/5 — Garbage *2026-01-12, version 4.165.0* After Meraki sold to Cisco Systems, its been a complete train wreck. Case of another great company’s start up software ruined by wall street and its share holders. Shame on Cisco for ruining what was once a great piece of software. Moving devices to Jamf as quickly as possible. ## Most praised reviews (10 highest-rated) ### 5/5 — Camera *2025-08-25, version 4.159.0* Works very well!!! ### 5/5 — Excelente *2025-07-25, version 4.156.0* Funciona bastante bien, cumple con el objetivo de poder monitorear los equipos. ### 5/5 — Great management *2025-01-31, version 4.137.0* Love it ### 5/5 — Comms engineer c2c *2025-01-12, version 4.134.1* Easy to use app ### 5/5 — Ease of use *2024-12-19, version 4.133.0* Excelling to a quick review and more. ### 5/5 — Awesome app *2024-12-18, version 4.133.0* Nice to have when away from office. ### 5/5 — Great, but.. *2024-12-17, version 4.133.0* The camera feature is so exclusive as I cannot integrate it with other third party apps like Google Home, Tuya, etc. Hope it can be a future enhancement for Meraki cameras. ### 5/5 — Remote *2024-12-07, version 4.132.0* Works great while being away from laptop and office. ### 5/5 — So useful *2024-12-07, version 4.132.0* Loving this app, you can monitor and make quick configuration changes is needed from your mobile 😎 ### 5/5 — Meraki app *2024-12-01, version 4.131.0* Works good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*