# Mercantil Suiza Contact

> Secure banking communication and document signing app for Mercantil Bank clients. (iPhone/iPad app by Mercantil Bank (Schweiz) AG.)

- Source: https://appshunter.io/ios/app/mercantil-suiza-contact/id1525380228 (this page in markdown: same URL + `.md`)
- Developer: [Mercantil Bank (Schweiz) AG](https://appshunter.io/developer/1525380230)
- Category: Finance, Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 12+
- Requires: iOS 13.0 · 96 MB
- Languages: English, French, German, Italian, Spanish
- Released: 2020-08-25
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mercantil-suiza-contact/id1525380228/reviews.md

## What is Mercantil Suiza Contact?

The secure instant messenger solution of Mercantil Bank (Schweiz) AG!
 
Stay in contact with the bank and your Relationship Manager with our all-in-one App

Beside others following functionalities will be available:
* Chat in complete security with your Relationship Manager
* Use secure voice calls to your Relationship Manager
* Use qualified signatures to sign contracts and documents
* Archive your exchanged documents in a safe environment

## Key features

- Secure chat with Relationship Manager
- Secure voice calls
- Qualified signature for contracts
- Document archiving
- Instant messaging


## Frequently asked questions about Mercantil Suiza Contact

### Is Mercantil Suiza Contact secure?

Yes, Mercantil Suiza Contact is designed as a secure instant messenger solution. It offers chat and voice calls in complete security with your Relationship Manager and provides a safe environment for archiving exchanged documents.

### What devices support Mercantil Suiza Contact?

Mercantil Suiza Contact is available for iPhone, iPad, and iPod devices. It is designed to work across Apple's mobile ecosystem.

### How often is Mercantil Suiza Contact updated?

The app was last updated on August 22, 2024, with version 1.54.0. This indicates regular updates to maintain functionality and security.

### What is the age rating for Mercantil Suiza Contact?

Mercantil Suiza Contact has an age rating of 12+. This suggests the content and functionality are considered appropriate for users aged 12 and above.

### Can I sign contracts with Mercantil Suiza Contact?

Yes, you can use qualified signatures within Mercantil Suiza Contact to sign contracts and documents. This feature allows for secure and official document signing directly through the app.

### Does Mercantil Suiza Contact have ads?

No, Mercantil Suiza Contact does not contain advertisements. As a free application from Mercantil Bank (Schweiz) AG, it focuses on providing a secure and uninterrupted user experience.

### What is the user sentiment for Mercantil Suiza Contact?

Based on the available data, Mercantil Suiza Contact has a perfect rating of 5.0 stars from 1 rating. This suggests a highly positive initial user experience.

### What kind of transactions can I perform with Mercantil Suiza Contact?

Mercantil Suiza Contact is primarily for secure communication and document signing with your Relationship Manager. It facilitates secure chats, voice calls, and the signing of contracts, rather than direct financial transactions.

## Version history (last 5 releases)

### 1.54.0 — 2024-08-22

Your secure instant messenger has been updated to the latest security standards, offering enhanced user experience across Messaging, Calls, and Qualified Signatures.

### 1.30.0 — 2023-04-16

Our application has been totally rewritten from the ground to be more performant and use the latest technologies.
We also completely refined the onboarding experience to make the activation process more user friendly.

Some screens have been redesigned:
* conversation screen
* document management
* settings
* call screen
* protocol generation

This version also includes some improvements and bug fixes:

Voice Recording not working
Disable call button if user is offline
Change Long Polling session management
First picture not set immediately, send together with the next one
Wrong system message 
The picture taken by camera is forced to crop as a square
System messages are not rendered in the conversation list
Fix blinking images in conversation list / screen
Badge number incorrect in conversation list when read last system message
The application only downloads and displays the thumbnail of sent/received picture instead of the full picture
Long polling failed after app coming back from background to foreground (after some minutes)
Handle call busy event: user is already in a different conversation

### 1.21.111 — 2022-06-15

This version includes several improvements and bug fixes:

- Password protected PDF support
- No gap between buttons in login verification form
- Disabled conversations still displayed in the conversations list
- A signable document without any signatory still contains an addition page for signatures
- Inconsistent unread count when adding a user to an existing conversation
- Conversation picture is not displayed
- Fixed cannot send pdf files
- Very long message makes the app crashed
- New conversation - in line form with topics
- Send pictures doesn't work
- Cannot unhide the only conversation if do not restart the app
- Hide conversation
- Mute conversations
- Deleting a post by poster
- Add groups as conversation participants

### 1.18.3 — 2021-08-05

Certificate update.

### 1.18.1 — 2021-04-25

This release includes bug fixes and performance improvements:
- Remove disabled conversations on mobile
- Fixed no sound in app if other application that uses sound is open
- Fixed iOS Decline call does not end the call on caller side
- Hide footer view (Keykoard input) on iOS when app is coming back from BG or a call is ongoing
- Hide Chat footer bar when ConferenceModal is visible in conversation screen 
- Fixed reconnection long polling when connection failed (due to timeout on iOS) 
- Fixed mobile and background calls issues
- Deduplicate call ring and vibration
- Fix Call view being overlaid by conversation screen
- Force conversation sync on mobile
- Fixed gallery picker cancel disappears the input bar 
- Fixed name labels do not appear in message bubble 
- Force the mobile app to re-dowload profile pictures (caching issue)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*