# Mercedes-Benz AP & LATAM — Vehicle status, remote control

> Remote vehicle management and digital services for Mercedes-Benz owners. (iPhone/iPad app by Mercedes-Benz AG.)

- Source: https://appshunter.io/ios/app/mercedes-benz-ap-and-latam/id1529256779 (this page in markdown: same URL + `.md`)
- Developer: [Mercedes-Benz AG](https://appshunter.io/developer/1485753469)
- Category: Lifestyle, Navigation
- Price: Free
- Rating: 4.83/5 from 24,530 App Store ratings · 166 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 609 MB
- Languages: American English, Albanian, Arabic, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian and 29 more
- Released: 2025-09-01
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mercedes-benz-ap-and-latam/id1529256779/reviews.md

## What is Mercedes?

Your smartphone becomes the digital link to your Mercedes. You have an overview of all information and control your vehicle via the app.

MERCEDES-BENZ ASIA PACIFIC: ALL FUNCTIONS AT A GLANCE

ALWAYS INFORMED: The Vehicle Status informs you about the mileage, range, current fuel level or data from your last journey, for example. Use the app to conveniently check your tyre pressure, the status of the doors, windows, sliding sunroof/soft-top and boot, or the current locking status. You can also pinpoint the location of your vehicle and receive warning messages regarding unlocked doors, for example.

CONVENIENT VEHICLE CONTROL: With the Mercedes-Benz App, you can remotely lock and unlock or open and close the doors, windows, and sliding sunroof. Start the auxiliary heating/ventilation or program this for your departure time. In electric vehicles, you can also activate pre-entry climate control and temper the vehicle immediately or for a defined departure time.

CONVENIENT ROUTE PLANNING: Plan your route at your leisure and conveniently send addresses to your Mercedes via the app. This means you can get in and drive off straight away.

SAFETY IN AN EMERGENCY: The Mercedes-Benz App notifies you of attempted theft, an attempt to tow away the vehicle and parking damage. If a vehicle alarm has been tripped, you can turn it off via the app. The Geofencing service sends you a notification as soon as the vehicle enters or leaves an area defined by you. In addition, you can configure Speedfencing and Valet Protect in the app, and receive push notifications in the event of their violations.

FUEL-SAVING DRIVING: The Mercedes-Benz App shows you your vehicle's individual fuel consumption. It also compares your fuel consumption with that of other drivers of the same vehicle model. The ECO display informs you about the sustainability of your driving style.

SIMPLY ELECTRIC: The Mercedes-Benz App lets you display your vehicle's range on a map.

Discover the full convenience of the new Mercedes-Benz Apps: They offer you ideal support for making your mobile everyday life easier and more flexible.

Let the app help you. The Mercedes-Benz Service App gives you a timely reminder of your next service appointment, which is easy to book from your smartphone. Also in the app: practical How-To videos in which you can find out more about your Mercedes-Benz and perform simple maintenance tasks yourself if you choose.

Expand your mobile options with the Mercedes-Benz Store App. Easily find and buy innovative digital products available for your Mercedes. Keep track of the remaining terms of your Mercedes-Benz connect services and on-demand features, and renew these as desired directly from your smartphone.

Please note: Mercedes-Benz connect services and on-demand features only work with Mercedes-Benz vehicles that are equipped with the Mercedes-Benz connect Communication Module. The range of functions depends on the particular vehicle equipment and your booked services. Your authorised Mercedes-Benz dealer will be happy to advise you. Use requires an active, free-of-charge Mercedes-Benz account. The functions can be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.

## Key features

- Remote vehicle status monitoring
- Remote door, window, and sunroof control
- Remote climate control activation
- Route planning and sending to vehicle
- Theft and damage alerts
- Fuel consumption and ECO driving insights
- Service appointment reminders and booking

## Recent user reviews (10 of 166)

All indexed reviews: https://appshunter.io/ios/app/mercedes-benz-ap-and-latam/id1529256779/reviews.md

### 5/5 — Amazing technology

*2026-08-28, version 1.69.0*

Very impressed with the App and so helpful in many aspects

### 2/5 — On and off

*2026-08-28, version 1.69.0*

The intent is good, but have they gone too far, unfortunately it’s performance is sporadic. Sometimes it does the things it should, very often it doesn’t and takes multiple attempts. To the point of being down right annoying. The digital key, via phone is a disaster.

### 1/5 — They changed things for the worse

*2026-08-23, version 1.69.0*

After an update I can’t use my watch to unlock car it keeps saying validate watch but it doesn’t work

### 1/5 — No response from MB team

*2026-08-22, version 1.69.0*

I did the digital key handover on my second key which deactivates it. Then after three years they took away my access to the App before I could reactivate the key. I don’t want to pay $50 a month for the full App (I have the basic one for $9) and all I want is for MB to contact me and reactivate my key and they haven’t. I have called and emailed but nothing.

### 1/5 — Software

*2026-08-20, version 1.69.0*

It’s just horrible. Had never connected and no one had been able to fix. Not a great reflection on the Brand

### 5/5 — Great service by Kim chu

*2026-08-19, version 1.68.0*

It was 5 star experience

### 5/5 — Mercedes app

*2026-08-13, version 1.68.0*

10/10 app✅

### 1/5 — 400 error

*2026-08-05, version 1.68.0*

It pops 400 error when it tried to use so called id.Mercedes-benz.com to login. No matter I reinstalled the app or deleted all data it still didn’t work properly

### 4/5 — Good app, works consistently

*2026-08-03, version 1.68.0*

Great app for the Mercedes cars. I love how it prompts you with a notification if you’ve left your car unlocked accidentally. Has significantly reduced my anxiety of “have I locked the car”. 

I just wish that the auto start feature would:
1. Allow me to also set the inside climate control temp
2. Turn on heated seats
3. Not turn off when I come to the car and open the door. The fact that it turns off and I have to restart it, kind of detracts a bit from the wow factor of having had the car remote start. If the experience just flowed seamlessly from auto start, to getting in and driving off - so much better!

### 1/5 — 星０

*2026-08-01*

こいつらの地図アップデート機能は全く使えない。センターやディーラーに行っても誰もできない。手順を確認するだけで全くすすまない。返金も応じないし、どうにかできるような手配もしない。金貰ってんだったらお前らが足運んでやりにこいや。同じ金払うなら腐ったリンゴでも食べてた方がマシ

**Developer response:** jdjdhsjdjfl様　この度は、アプリのご利用に際しまして、引き続きご不便、ご迷惑をおかけしておりますこと、心よりお詫び申し上げます。大変お手数ではございますが、こちらの件に関して詳しくお調べさせていただけたらと存じますので、お手すきの際、弊社メルセデスカスタマーセンター 0120-190-610までお電話をいただけますと幸いでございます。重ねまして、この度はご不便、ご迷惑ををおかけしてしまい、大変申し訳ございません。何卒よろしくお願い申し上げます。

## Frequently asked questions about Mercedes

### What can I do with the Mercedes-Benz AP & LATAM app?

The app allows you to monitor your vehicle's status, remotely control features like locks and climate, plan routes, and receive important alerts. It also provides access to digital products and service reminders.

### Does Mercedes-Benz AP & LATAM work with all Mercedes-Benz cars?

Mercedes-Benz connect services and on-demand features, accessed through the app, only work with Mercedes-Benz vehicles equipped with the Mercedes-Benz connect Communication Module. The specific functions available depend on your vehicle's equipment and booked services.

### How do I book a service appointment using the app?

The Mercedes-Benz Service App, integrated within the main application, provides timely reminders for your next service appointment and allows you to easily book it directly from your smartphone.

### Can I track my car's location with Mercedes-Benz AP & LATAM?

Yes, you can pinpoint the location of your vehicle via the app. It also offers Geofencing services, notifying you when your vehicle enters or leaves a defined area.

### What kind of security features does the app offer?

The app notifies you of attempted theft, towing, or parking damage. You can also turn off a tripped vehicle alarm remotely and configure Speedfencing and Valet Protect for push notifications on violations.

### How does the app help with fuel efficiency?

The Mercedes-Benz AP & LATAM app displays your vehicle's individual fuel consumption and compares it with other drivers of the same model. The ECO display also informs you about the sustainability of your driving style.

### Is Mercedes-Benz AP & LATAM free to download and use?

Yes, the app is free to download and use. While the app itself is free, certain Mercedes-Benz connect services and on-demand features may require a subscription or purchase.

### How often is the Mercedes-Benz AP & LATAM app updated?

The app was last updated on June 8, 2026, with version 1.67.0. While this indicates a recent update, the frequency of future updates can vary based on development cycles.

## Version history (last 5 releases)

### 1.69.0 — 2026-08-19

A New Look & Feel

Introducing three distinct themes — Mercedes-Benz, AMG, and Maybach — tailored to your vehicle model, and an overall new look for a more polished experience with
your Mercedes-Benz App.

### 1.68.0 — 2026-07-13

We are continually working on further improving the Mercedes-Benz App and therefore undertake regular app updates. This update encompasses the following changes:
- Bugfixes
- Performance improvements

### 1.67.0 — 2026-06-08

We are continually working on further improving the Mercedes-Benz App and therefore undertake regular app updates. This update encompasses the following changes:
- Bugfixes
- Performance improvements

### 1.66.0 — 2026-05-07

We are continually working on further improving the Mercedes-Benz App and therefore undertake regular app updates. This update encompasses the following changes:
- Bugfixes
- Performance improvements

### 1.65.0 — 2026-04-03

We are continually working on further improving the Mercedes-Benz App and therefore undertake regular app updates. This update encompasses the following changes:
- Bugfixes
- Performance improvements

## More apps by Mercedes-Benz AG

- [Mercedes-Benz PartScan](https://appshunter.io/ios/app/mercedes-benz-partscan/id1177441730)
- [Mercedes-Benz Advanced Control](https://appshunter.io/ios/app/mercedes-benz-advanced-control/id1461096160)
- [Mercedes-Benz](https://appshunter.io/ios/app/mercedes-benz/id1487652920)
- [Mercedes-Benz Eco Coach](https://appshunter.io/ios/app/mercedes-benz-eco-coach/id1528162235)
- [Mercedes-Benz Korea](https://appshunter.io/ios/app/mercedes-benz-korea/id1529270644)

All apps by Mercedes-Benz AG: https://appshunter.io/developer/1485753469

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
