# Mercedes-Benz (USA/CA) — Manage your vehicle with ease.

> Remote vehicle management and data access for select Mercedes-Benz owners. (iPhone/iPad app by Mercedes-Benz USA, LLC.)

- Source: https://appshunter.io/ios/app/mercedes-benz-usaca/id1397873833 (this page in markdown: same URL + `.md`)
- Developer: [Mercedes-Benz USA, LLC](https://appshunter.io/developer/473287412)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.90/5 from 334,558 App Store ratings · 1,777 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 608 MB
- Languages: British English, Albanian, Arabic, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian and 29 more
- Released: 2018-08-14
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mercedes-benz-usaca/id1397873833/reviews.md

## What is Mercedes?

For owners with model year 2019 or newer vehicles*, the Mercedes-Benz app gives you access to your vehicle from anywhere.

With the Mercedes-Benz app on your device, you have direct access to your vehicle at all times. View data like mileage, fuel level and more, find your vehicle’s location, or take action with convenient features like Remote Engine Start and Remote Lock/Unlock. 

Primary Connected Vehicle Services:
• Start the engine remotely
• Lock and unlock the doors
• Locate your vehicle on the map
• View vehicle data like mileage, tire pressure, fuel level, and more
• Manage your profile and vehicles
• Send an address directly to your vehicle’s navigation system
• Find local Mercedes-Benz dealerships
• Ask for support right from the app


NOTE: For model year 2018 and prior vehicles with an active mbrace® account, connected vehicle services are available in the separate mbrace app.


*Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes-Benz Digital Extras technology. Check with your dealer for details.

## Key features

- Remote engine start
- Remote door lock/unlock
- Vehicle location tracking
- View vehicle data (mileage, fuel, tire pressure)
- Send destinations to navigation
- Find dealerships
- In-app support

## Chart rankings

- #99 in Top Free · Lifestyle (US App Store)

## What do users think of Mercedes?

Overall sentiment: negative

**Pros**

- 🚀 Remote start and locking features
- 👍 Convenient app for luxury vehicle
- 🚗 Useful for Mercedes owners

**Cons**

- 🐛 Inconsistent and unreliable functionality
- 🔒 Limited security and connectivity features
- 💰 Expensive subscription for basic features

**Commonly reported bugs**

- App frequently disconnects from vehicle
- Remote start and locking not working as expected
- Incorrect vehicle status reporting

**Most requested features**

- Remote control of climate, seats, and steering wheel
- Improved app integration with Apple Watch
- Ability to customize remote start settings

## Recent user reviews (10 of 1,777)

All indexed reviews: https://appshunter.io/ios/app/mercedes-benz-usaca/id1397873833/reviews.md

### 3/5 — App is missing a lot of

*2026-08-26, version 3.69.0*

It is a little disappointing when you pay quite a premium for a Mercedes, and the app itself will not allow you to access features that a Hyundai or a Ford can do. 

I  am unable to disable my rear hatch from hitting me in the head if I walk too closely to the rear sensor, I cannot turn the air conditioning on to cool my car down with remote start, I cannot lower the windows or raise the windows remotely. 

Interestingly enough, other parts of the world have some of these features enabled. 

From reading online, there are a tremendous amount of people getting hit in the head by hatches that are closing from the auto foot sensor, honestly a lawsuit should be formulated over this foolish and dangerous feature that cannot be disabled. I would support that worldwide wagon lawsuit.

### 5/5 — Wish

*2026-08-25, version 3.69.0*

Love the app but not the price 😬

### 4/5 — Love the app

*2026-08-24, version 3.69.0*

I love the Mercedes me app.

Can you please Add valet protect again ? 

Thank you :)

### 5/5 — Excellent and useful app

*2026-08-24, version 3.69.0*

I use the app daily for locking/unlocking, preconditioning the interior and to check on charging status. Works well!

### 5/5 — Mercedes-Benz EV

*2026-08-24, version 3.69.0*

Go for it there is no comparison with Tesla , MB is the Rolls Royce of EVs.

### 2/5 — Do Better Mercedes

*2026-08-24, version 3.69.0*

For the luxury car experience, this brand wants to deliver this app greatly falls short. 

From the app, I can see that my windows are open however when it starts to rain, I have to go out and manually close them. Why? Why can’t I just control it from the app?

The climate I live in is cold in the morning and hot in the afternoon. Why can’t I adjust the internal temperature control of the vehicle when I auto started it from the app? These are luxury car experiences that would be made so much better if they can be controlled from my phone without having to go and adjust it.

The billing is also extremely inconvenient. Other major car brands do not charge for basic features such as auto start. But Mercedes wants to charge me a subscription to be able to start my car from my phone. In addition, we own three Mercedes across two different states and if I do not use the exact billing information from the state, I bought the Mercedes in the sale will not process for the subscription to the app. Multiple calls to customer service didn’t even know what was going on. I had to call the actual dealership and take the vehicle in, which was extremely inconvenient, to figure out why the app would not take my money to buy the stupid subscription.

Do better, Mercedes. You’re marketing a luxury vehicle brand delivering a less than mediocre experience from this app.

### 5/5 — App & Features

*2026-08-24, version 3.69.0*

Love the app, I have it on 3 of my cars. Auto start, auto precondition app comes in handy in Florida and NJ. Also my car is being transported and the company said it’s on the way. Well not according to my locator. Worth the money

### 3/5 — Mercedes app

*2026-08-23, version 3.69.0*

You cannot control your cars temperature with the app, so if you didn’t leave it running at full air conditioning, it does not help you get your car cooled off in the summer. Or full heat to heat it up in the winter. It also only stays on for about nine minutes, so it certainly will not cool your car off in that amount of time, if you did not leave it running full blast. Also, after the first two years, you have to pay to use the app… Which seems a little bit ridiculous to me, since I’m taking my car in for service at the dealership. Also - I can only start remotely twice - I use it to leave my dog in the car when we go places, and sometimes I could use another restart

### 5/5 — Great app.

*2026-08-23, version 3.69.0*

So nice to have remote start, vehicle locator and car status all at my fingertips.

### 2/5 — Unlock my car

*2026-08-23, version 3.69.0*

The last updated remove the unlocked button

## Frequently asked questions about Mercedes

### What does the Mercedes-Benz app do?

The Mercedes-Benz app allows owners of compatible vehicles to remotely manage and access their car. You can start the engine, lock or unlock doors, locate your vehicle on a map, and view important data like fuel level and mileage.

### What are the key features of the Mercedes-Benz app?

Key features include remote engine start, remote door lock/unlock, vehicle location tracking, viewing real-time vehicle data such as mileage and fuel level, sending addresses to the car's navigation system, and finding local dealerships.

### Is the Mercedes-Benz app free to use?

Yes, the app itself is free to download and use. The services provided are typically included with the purchase of a compatible vehicle model year 2019 or newer.

### What vehicles are compatible with the Mercedes-Benz app?

The app is designed for owners with model year 2019 or newer Mercedes-Benz vehicles in the USA and Canada. Some select 2018 models may also be compatible if equipped with specific technology; it's recommended to check with your dealer for details.

### Can I use this app for older Mercedes-Benz models?

For model year 2018 and prior vehicles with an active mbrace® account, connected vehicle services are available in the separate mbrace app. This Mercedes-Benz app is specifically for newer models.

## Version history (last 5 releases)

### 3.69.0 — 2026-08-10

This release includes an addition to the Service page and stop charging functionality for supported vehicles, along with minor bug fixes and performance improvements.

### 3.68.0 — 2026-07-20

This release includes enhancements to the charging limitations interface. It also includes minor bug fixes, and performance improvements.

### 3.67.0 — 2026-06-15

This release includes minor bug fixes, including a fix for the Preferred Dealer page. It also delivers performance improvements and user interface enhancements.

### 3.66.0 — 2026-05-21

This release introduces a refreshed Service Page and a new communication tile on the Home screen. It also includes enhancements to the Beta Program and charging features, along with minor bug fixes and performance improvements.

### 3.65.1 — 2026-04-14

This release includes enhancements to service scheduler. This release also contains minor bug fixes, performance improvements and enhanced user interface.

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## More apps by Mercedes-Benz USA, LLC

- [mbrace](https://appshunter.io/ios/app/mbrace/id1132286368)
- [Mercedes-Benz PartScan](https://appshunter.io/ios/app/mercedes-benz-partscan/id1160790974)
- [Mercedes-Benz Finance (USA/CA)](https://appshunter.io/ios/app/mercedes-benz-finance-usaca/id1553075719)
- [Mercedes-Benz C@Rshow USA](https://appshunter.io/ios/app/mercedes-benz-crshow-usa/id1631346558)
- [eLite for Mercedes-Benz](https://appshunter.io/ios/app/elite-for-mercedes-benz/id6452726136)

All apps by Mercedes-Benz USA, LLC: https://appshunter.io/developer/473287412

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*