# Mercedes-Benz — user reviews

> 246 indexed App Store user reviews of Mercedes by Mercedes-Benz AG, rated 4.77/5 from 85,404 ratings.

- Source: https://appshunter.io/ios/app/mercedes-benz/id1487652920/reviews
- App overview in markdown: https://appshunter.io/ios/app/mercedes-benz/id1487652920.md

## Newest reviews (10 of 246)

### 4/5 — Vehicle status updates

*2026-08-29, version 1.70.1*

I love the app for its status updates helps me remember locking and window status. All other features.is just noise.

### 4/5 — Needs better charging options on route planer

*2026-08-24, version 1.70.1*

All in all the app works very well. My only issue is that there needs to be additional options in the route planer to filter for higher power charging stations. As my vehicle will only charge on 800V DC chargers I’d like to be able to filter these in the app. The only current option is >150kw chargers but need to filter for 350kw and higher

### 4/5 — Estell

*2026-08-20, version 1.70.1*

Luxury and comfort is amazing

### 4/5 — App could be better

*2026-08-19, version 1.70.1*

Is it possible to change the charge setting to 5% increments? 10% is sometimes too much

### 4/5 — Car play

*2026-08-11, version 1.70.1*

I am surprised that a 2020 Mercedes GLA can’t connect 
Car play via Bluetooth or wireless. Using a cable is really tiresome.

### 4/5 — Charging interrupted is not notified.

*2026-08-11, version 1.70.1*

While the app send notification when charging started but it does not notify if charging interrupted which is more important to user to know. Can this be fixed?

### 5/5 — Mercedes

*2026-08-10, version 1.70.1*

Nice app. Easy to access and lock my car, check status, etc.

### 5/5 — Really useful App

*2026-08-10, version 1.70.1*

This App really helps with management of a Mercedes EV in monitoring and managing the battery and energy use during trips. Great also for finding charging stations - and for preparing the battery for faster charging. Also great for monitoring the car status. I love being able to pre-condition the car, esp on colder mornings.

### 5/5 — حلب سوريا

*2026-08-07, version 1.70.0*

شكرا لكم جميعا على هذا البرنامج الرائع

### 5/5 — The new Donkey of Jesus Christ

*2026-08-06, version 1.70.0*

Fantastic vehicle with immense features

## Most critical reviews (10 lowest-rated)

### 1/5 — App does not load.

*2026-08-29, version 1.70.1*

The App does not load. I receive an error message “An error had occurred. Please try again.” I’ve been trying again for several days without success.

### 1/5 — Error

*2026-08-25, version 1.70.1*

Keep showing error when I attempt to log in

### 1/5 — Pre-entry climate control bug!!

*2026-08-25, version 1.70.1*

20/07 UPDATE: Another new app update and still no fix to this bug! Record heatwaves in the UK and pre climate control rendered unusable. This should be THE top priority but fix! :(

Generally decent app BUT you need to fix the bug / design flaw whereby when you activate the pre-climate control and set to ZONE to LOW, you cannot toggle the SEATS on/off. My vehicle is only fitted with heated seats (no ventilated) which means the heating is activated when you are trying to cool the vehicle - ridiculous and makes the pre-climate function totally redundant and unusable. Needs fixing fast given current weather conditions in the UK!

### 1/5 — Doesn’t work

*2026-08-18, version 1.70.1*

Tried on 2 phones and made 3 different accounts. each time i try to login it gives an error. what a waste of time

### 1/5 — Charging

*2026-08-16, version 1.70.1*

The car just wants to charge every time you plug it in.  There should be a timer setting like all other ev’s

### 1/5 — Stupid and useless dashcam

*2026-08-14, version 1.70.1*

Some idiot in Mercedes Germany decided that UK Mercedes dash cam had to be activated every time you start the ignition.
So every time you get into the car, you have to remember to go through a two-stage process to activate the dash cam. If you’re going to the shops, you might have to do that five times in 25 minutes.
Totally utterly useless and stupid. 
The idiot and Germany thinks that this is a GDPR issue  
There is no reason that an owner of a car cannot leave the dash cam on permanently.
Mercedes is the only stupid company in the world that imposes this on UK

### 1/5 — Last update

*2026-08-13, version 1.70.1*

After last update 08/26 app working incorrect, don’t updating charging status in the app .

### 1/5 — Poor connection

*2026-08-12, version 1.70.1*

Internet and car app connection can be weak. The Tesla app was much better than Mercedes.

### 1/5 — Charge Sheduling Basic Need

*2026-08-10, version 1.70.1*

It is a shame that a basic functionality like charge scheduling is not available

### 1/5 — App not working

*2026-08-07, version 1.70.0*

The app doesn’t actually tell you if it’s locked/unlocked charged/uncharged etc

## Most praised reviews (10 highest-rated)

### 5/5 — Safe drive

*2026-08-27, version 1.70.1*

Exactly easy clever comfortable car

### 5/5 — Reliable

*2026-08-27, version 1.70.1*

The app and functionality is excellent, though communication and ability could be so much more, the ability to personalise your in car profile on the app would make much easier rather than having to sit in the car and set everything up.

### 5/5 — Works well

*2026-08-24, version 1.70.1*

I have been using the Mercedes Me app since acquiring the vehicle from new and it works very well for me. Is very informative and one feature I really enjoy is reminding me to lock my vehicle when I forget to do so. It has my 100% approval ratings.👍

### 5/5 — Best car ever

*2026-08-21, version 1.70.1*

GLB diesel 2. LTE 4 matic. Keep these in production. Great drive, economical. I get 54 mpg as an average. Will keep forever, if can’t get the same replacement when it comes to be changed just before the sake of new diesels become unavailable. ❤️❤️❤️❤️❤️❤️❤️❤️

### 5/5 — Super excited

*2026-08-20, version 1.70.1*

Extremely useful

### 5/5 — Very useful

*2026-08-19, version 1.70.1*

I’m always forgetting to lock the car, so the alert and remote locking is invaluable. However, I’m just coming to the end of my free 3 years, and there’s no way I can afford well over £200 a year to renew the subscription 🙁

### 5/5 — Mercedes

*2026-08-19, version 1.70.1*

I only bought a mercedes because I needed quality comfort for the miles. My friend of a long time sells Merc, so I thought I would rather he had the business, glad I made that decision now, love the car and the app/ choices/ service/ stores the works 😎

### 5/5 — Location

*2026-08-17*

Location tracking should be made precise in the app functionality

**Developer response:** Thank you for your feedback. We appreciate your suggestion and understand how important accurate location tracking is for a smooth experience. Your comments help us identify areas for improvement and enhance the app for all users, they're already are on their way to our development colleagues. Thank you for being part of the Mercedes-Benz community, we wish you many enjoyable journeys ahead 🥰

### 5/5 — Perfect app, works perfectly

*2026-08-13, version 1.70.1*

Great little app, used daily to open windows, sunroof etc on my A45S, wish it had remote start but that’s about all it’s missing.

### 5/5 — Mercedes

*2026-08-12, version 1.70.1*

Excellent service

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
