# Mercer Super (Old Version)

> Mobile app for managing Mercer Superannuation accounts and financial futures. (iPhone/iPad app by Mercer (US) Inc..)

- Source: https://appshunter.io/ios/app/mercer-super-old-version/id1251450537 (this page in markdown: same URL + `.md`)
- Developer: [Mercer (US) Inc.](https://appshunter.io/developer/510999051)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 30 MB
- Languages: American English
- Released: 2018-06-25
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mercer-super-old-version/id1251450537/reviews.md

## What is Mercer Super (Old Version)?

More than 220,000 customers rely on the Mercer Super Trust to help secure their financial 
futures through quality superannuation and financial advice services. 

The Mercer Super app makes managing your super even easier connecting you directly from your smartphone. 

Keep your future close.

Mercer Super is available for use by existing members, and includes access to these great features:

• Create your own 4 digit device PIN – no need to remember your website login details.
• An added layer of security, with optional biometric authentication for compatible devices.
• Swipe left to see your account balance without needing to log in.
• 3D touch the App icon to view account balances on compatible devices.
• Access to the same features as when accessing your account using a website browser. 

Mercer Superannuation (Australia) Limited (MSAL ABN  79  004 717 533, Australian Financial Services License #235906 as trustee of the Mercer Super Trust ABN 19 905 422 981. 'MERCER’ is an Australian - registered trade mark of Mercer (Australia) Pty Ltd (Mercer) ABN 32 005 315 917. 

@ registered to BPAY Pty Limited ABN 69 079 137 518.

## Key features

- Device PIN creation
- Optional biometric authentication
- Quick account balance view
- 3D Touch for balance preview
- Website feature parity

## What do users think of Mercer Super (Old Version)?

Overall sentiment: negative

**Pros**

- 💡 Quick balance check

**Cons**

- 🐛 Constantly logs out and requires re-login
- 🐛 Unreliable, app often doesn't work
- 🐛 Buggy, freezes and crashes frequently
- 👎 Poor user experience and interface
- 👎 Lack of updates and improvements
- 👎 Frustrating login process

**Commonly reported bugs**

- Fails to load or open the app
- Loses login details and requires re-setup
- Inconsistent performance, often freezes or crashes

**Most requested features**

- Improve login experience and remember credentials
- Enhance app stability and reliability
- Provide better user interface and navigation

## Recent user reviews (10 of 161)

All indexed reviews: https://appshunter.io/ios/app/mercer-super-old-version/id1251450537/reviews.md

### 1/5 — Rubbish App

*2025-11-22, version 5.2*

Need to re-login every time you open using email or phone despite setting up Face ID.

### 1/5 — Poor overall

*2025-11-21, version 5.2*

Rubbish institution in general…

### 1/5 — Log me out frequently

*2025-11-19, version 5.2*

The app log me out after every 2-3 days. This doesn’t make any sense and absolutely unnecessary. Look at the app ratings, 1 star. Seems like the company/developers don’t care at all.

### 1/5 — Never remembers login

*2025-11-12, version 5.2*

Frustrating app. Have to log in all the time, doesn’t remember log in details. Not many features. One of the worst super apps.

### 1/5 — Words fail me

*2025-11-10, version 5.2*

This travesty of an app is absolutely abysmal, not even the mandated minimum 1 star expresses my discontent, no stars doesn’t seem to be an option, despite being accurate.
How a corporation the size of Mercer thinks this garbage app is good enough is beyond me.

### 1/5 — Terrible UI

*2025-10-24, version 5.2*

App never gets any updates

### 1/5 — Terrible

*2025-10-14, version 5.2*

Every single time I go to use the app it’s forgotten my pin and Face ID and I have to remember my password and set it all up again. Every. Single. Time.

### 1/5 — Worst app on App Store

*2025-10-10, version 5.2*

Thanks Mercer for creating one of the most useless app. A 15 year old can make an app that retains saved credentials including biometrics . Yet a billion dollar company makes an app where I have to sign in with my credentials and re register my biometrics everytime I wanna access my super. 
Just super work guys. Thanks for spending millions for this superb app

### 1/5 — Unreliable

*2025-10-08, version 5.2*

Who ever design this app are not competent. At least find good software designer.

### 1/5 — Can’t even log in

*2025-10-04, version 5.2*

Launching the app brings a totally black page. Constantly log out completely, does not hold any user details.

## Frequently asked questions about Mercer Super (Old Version)

### What does the Mercer Super app do?

The Mercer Super app allows existing members of the Mercer Super Trust to manage their superannuation accounts directly from their smartphone. It provides secure access to account balances and features equivalent to the website browser experience.

### What are the key features of the Mercer Super app?

Key features include creating a 4-digit device PIN for easy login, optional biometric authentication for enhanced security on compatible devices, and quick access to view your account balance without a full login.

### Is the Mercer Super app free to use?

Based on the provided information, the app is available for use by existing members and does not mention any costs associated with its use. It is listed as having no in-app purchases or ads.

### Who can use the Mercer Super app?

This app is specifically designed for existing members of the Mercer Super Trust. It is not intended for new members or those who are not part of the Mercer Superannuation system.

### How does the app enhance security?

The app offers enhanced security through a personalized 4-digit device PIN, eliminating the need to remember website login details. Additionally, it supports optional biometric authentication for compatible devices, providing an extra layer of protection.

## Version history (last 5 releases)

### 6.0 — 2025-12-08

• App performance improvement
• Minor bug fixes

### 5.2 — 2025-06-26

• App performance improvements
• Minor bug fixes

### 5.0 — 2025-02-06

• App performance improvement
• Other important fixes

### 4.9 — 2024-10-30

Minor Improvements.

### 4.7 — 2024-10-28

Minor bug fixes

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## More apps by Mercer (US) Inc.

- [Mercer Global Investment Forum](https://appshunter.io/ios/app/mercer-global-investment-forum/id967187916)
- [Mercer Marketplace 365 Subsidy](https://appshunter.io/ios/app/mercer-marketplace-365-subsidy/id1198244925)
- [Mercer BenefitsAsia](https://appshunter.io/ios/app/mercer-benefitsasia/id1220126852)
- [MercerNet](https://appshunter.io/ios/app/mercernet/id1451618442)
- [Mercer NZ](https://appshunter.io/ios/app/mercer-nz/id1489375340)

All apps by Mercer (US) Inc.: https://appshunter.io/developer/510999051

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
