# Merchantrade Money — user reviews > 44 indexed App Store user reviews of Merchantrade Money by MERCHANTRADE ASIA SDN BHD, rated 4.90/5 from 22 ratings. - Source: https://appshunter.io/ios/app/merchantrade-money/id6689505138/reviews - App overview in markdown: https://appshunter.io/ios/app/merchantrade-money/id6689505138.md - Rating breakdown: 5★ 21 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## What do users think of Merchantrade Money? Overall sentiment: negative **Pros** - 🚀 Instant wallet and card access - 🌍 Global payment options - 👍 Convenient for Malaysians in Malaysia - 👍 QR code payments - 👍 Like the app - 👍 Very good **Cons** - 😞 No response to complaints - 😞 Very bad app - 😞 Unable to login - 😞 Bad service - 😞 Account blocked without reason - 😞 Customer service very bad - 😞 Customer service difficult to reach - 😞 Scam warning - 😞 Unable to reload using pin - 😞 No good - 😞 Slow + expensive = scam - 😞 Poor user experience - 😞 Employee behavior very bad - 😞 Cannot transfer to bank account - 😞 Application not functioning - 😞 Weak security - 😞 Older version preferred - 😞 Money deducted but not credited - 😞 Slow app download - 😞 DuitNow services not working - 😞 Limited options - 😞 Cannot transfer out or withdraw - 😞 Bugs system, app not working - 😞 Not able to use remittance service - 😞 DuitNow feature deactivated - 😞 App keeps loading forever - 😞 No QR receive - 😞 Cannot login on iOS 15.8.3 - 😞 Disappointed with new version - 😞 Application not stable, error occurs - 😞 Cannot login, tried many times - 😞 Terrible customer service, impossible to reach - 😞 Cannot transfer using account number - 😞 Cannot login with phone number - 😞 User not found error on login - 😞 Difficulties logging in after update **Commonly reported bugs** - Shows error immediately after opening app - Customer service call not answered - Account blocked for no reason - Unable to reload using pin - No exception handling for incorrect passcode events - Continue button on Update Document screen not working - Deposit made, but verification impossible - Money deducted from bank but not credited to wallet - App takes too long to download - DuitNow services stop working after a day or two - QR pay not supporting - Remittance service gives error when calculating charge - DuitNow feature deactivated after changing apps - App keeps loading forever - Cannot login on iOS 15.8.3 - Application not stable, error occurs - Cannot login, tried many times - Customer service hotline useless, no one answers - Cannot login with phone number - Login error: user not found - Difficulties logging in after update **Most requested features** - Allow Apple Pay - Add Face ID authentication - Publish hourly rates instead of daily average - Allow QR receive - Allow transfer using account number ## Newest reviews (12 of 44) ### 3/5 — Unable to reload using pin *2025-07-06, version 1.2.1* May I ask if the apps no longer use pin numbers to reload? My apps do not have the option to reload with a pin. ### 2/5 — Poor User Experience Due to Unhandled Errors *2025-06-19, version 1.2.0* There is no exception handling for incorrect passcode events — the loading screen hangs indefinitely, and no error message is shown. I have to force close the app every time. The developer should fix this and display an “Incorrect passcode” message. This creates a very poor user experience. Additionally, the Continue button on the Update Document screen is not working properly. Noted: review from developer ### 3/5 — duitnow *2025-05-20, version 1.1.0* why i can’t transfer to bank account ### 1/5 — APLIKASI TIDAK BERFUNGSI *2025-05-04, version 1.1.0* Tolong dong balikin uang saya, sudah deposit tidak bisa verifikasi tidak bisa bisa bagaimana kebijakan untuk ini? ### 3/5 — Weak security *2025-04-27, version 1.0.7* When you tap on noti bar auto loging in withing password or face ID how weak security 😬😬👎👎👎 ### 1/5 — Features *2025-03-12, version 1.0.3* I prefer the older version where every hour rates are published instead of daily average. ### 1/5 — Please refund my money *2025-03-12, version 1.0.3* I already top up my wallet RM100 since is required to top up minimum RM100, money deducted from bank but my money didn’t go through my wallet, if transaction rejected, you need to refund the money, i still didn’t receive my refund. Please refund my money you scammer ### 2/5 — lite app *2025-03-12, version 1.0.3* take 1hrs plus to download apps.. crazy. no alternative for current use to sign in . what going on. management sleeping ### 2/5 — DuitNow problems *2025-03-10, version 1.0.3* This MTAmoney is playing with users Specially with UNHCR cardholder because 1or2 Days can use DuitNow Services after that can’t use aging why so many different, if u not allow to use all of future, totally close it for UNHCR cardholder so we can switch another wallet for it, DuitNow services & QR pay is important for all users in day to day life , now my all money is with MTAmoney bute I can’t use it any where because QR pay not supporting…..Now another Wallets allows to use all of futures in a system to UNHCR cardholders, I hope MTAmoney Can solve this problem ### 2/5 — limited option *2025-03-07, version 1.0.3* this is like a shortchanged apps with limited options. we do not ask to be moved here, why move our account here. ### 1/5 — Scam apps *2025-03-06, version 1.0.2* Cannot transfer out and also cannot witdraw..please dont download this scam apps ### 1/5 — Bugs system *2025-03-06, version 1.0.2* Apps not working yet ## Most critical reviews (10 lowest-rated) ### 1/5 — I want complain no response *2025-11-01, version 1.5.0* This app very bad ### 1/5 — The *2025-10-28, version 1.5.0* The ### 1/5 — Unable to login *2025-10-28, version 1.5.0* Shows error immediately after open the app “You do not have permission to perform the action” ### 1/5 — Bad service *2025-10-10, version 1.5.0* Tolong itu service call di perbaiki , orang urgent mahu minta tolong buka sekatan . Tapi tel 30 min lbh tiada satu pun yang angkat??? Why? ### 1/5 — Account block no reason *2025-09-09, version 1.4.0* Trying to make transactions and my account has been block for no reason ### 1/5 — Pelayanan buruk *2025-07-25, version 1.2.2* Pelayanan Customer sangat susah di hubungi. Baik itu email, chat via app and call. ### 1/5 — Scam *2025-07-08, version 1.2.1* “WARNING! Do NOT download this app. It is a scam and you will lose your money.Please share this to protect others!” ### 1/5 — No good this this merchantrade verry bad I *2025-06-25, version 1.2.0* no good ### 1/5 — Slow+ expensive = scam *2025-06-23, version 1.2.0* Wise is better , wise apps can sent within minutes . this merchant trade remit apps worst, user need to wait for more than 48 hour with 2 usd charge, wise just need 1 usd and its fast ### 1/5 — Employee Behaviour *2025-05-25, version 1.1.0* I was calling your customer care a few days ago but the behavior of your employee was very bad I was not happy with it at all She was a woman ## Most praised reviews (10 highest-rated) ### 5/5 — Instant card payment solution *2026-04-08* Without any hassle of verbose forms instant wallet and card access with global payment options **Developer response:** Thanks for the 5 star rating. Hope you could recommend your friend and family to use our app. If you have any feedback or suggestions, please write to us at customerservice@merchantrademoney.com. We would love to hear from you! ### 5/5 — မလေးရှားရောက်မြန်မာတွေအတွက် အဆင်ပြေဆုံး ဘဏ် *2025-10-28, version 1.5.0* မြန်မာ နိူင်ငံ Kpayသို့ ငွေလဲွမလား မလေးရှား local bank တွေကိုငွေလဲွမလား မလေးရှား ဘယ်နေရာမဆို Merchantrande ကဒ်နဲ့ ငွေရှင်းလို့ရ အဆင်ပြေဆုံးပဲ 🥳🥳 ### 5/5 — CS *2025-10-09, version 1.5.0* Bad cs very bad ### 5/5 — QR *2025-09-11, version 1.4.0* QR ### 5/5 — 😇😇 *2025-08-20, version 1.2.2* My very like thank you so much ### 5/5 — Review *2025-07-14, version 1.2.1* Very Good ### 5/5 — This is a very interested app *2025-02-21, version 1.0.1* Thanks you ### 4/5 — Apple pay *2025-07-01, version 1.2.1* I wish they allow apple pay🥹 ### 4/5 — Good but missing a few features *2025-04-21, version 1.0.7* I hope you add Face ID authentication instead of the passcode. ### 4/5 — Scan Qr ja. Blh *2025-02-23, version 1.0.1* Tk blh Transfer pakai no acc --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*