# Merchants Bank N.A. Mobile — Merchants Bank N.A.

> Secure mobile banking for managing accounts, deposits, payments, and credit scores. (iPhone/iPad app by Merchants Bank N.A..)

- Source: https://appshunter.io/ios/app/merchants-bank-na-mobile/id528392938 (this page in markdown: same URL + `.md`)
- Developer: [Merchants Bank N.A.](https://appshunter.io/developer/528392941)
- Category: Finance
- Price: Free
- Rating: 4.71/5 from 4,047 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 80 MB
- Languages: English
- Released: 2012-05-25
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/merchants-bank-na-mobile/id528392938/reviews.md

## What is Merchants Bank N.A. Mobile?

The Merchants Bank mobile banking app provides easy-to-use, secure access to your Merchants accounts from your mobile devices. 

All the basic online functions you’d expect, like account balances and transfers, plus:

•	Enroll for mobile or online banking through Merchants mobile app
•	Initiate mobile deposits
•	Quick and easy access to your account balances without logging in with Fast Balances+
•	Face ID and Touch ID+
•	Pay bills and set up new payees
•	Check your credit score
•	Notify us of your travel plans so your Merchants debit and credit cards continue to work out of the tri-state area
+ On compatible devices.

Member FDIC.

## Key features

- Mobile deposits
- Fast Balances+
- Face ID and Touch ID
- Bill pay and payee setup
- Credit score check
- Travel notifications

## What do users think of Merchants Bank N.A. Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Convenient mobile deposit
- 👍 User-friendly app
- 🚀 Fast and efficient
- 👍 Great local bank

**Cons**

- 🐛 Frequent crashes and errors
- 🔒 Unreliable login and security features
- 🐛 Slow and unresponsive app
- 🐛 Buggy and outdated design
- 🔒 Frustrating authentication process

**Commonly reported bugs**

- Login issues and account access problems
- Frequent crashes and unexpected errors
- Compatibility problems with newer devices
- Delayed transaction updates and sync issues
- Unreliable mobile deposit functionality

**Most requested features**

- Improved login and authentication options
- Enhanced transaction history and reporting
- Faster app performance and reliability
- Modernized user interface design
- Expanded mobile banking capabilities

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/merchants-bank-na-mobile/id528392938/reviews.md

### 3/5 — Feedback

*2026-08-04, version 25.2.0*

There are too many times recently that the app will not open. Payments made with the debit card are very truncated and hard to identify the company payments were made towards

### 1/5 — Terrible for mortgage payments

*2026-02-19, version 24.2.8*

This app is almost unusable to pay my mortgage. I bank with a different bank and Merchants services my mortgage loan. I basically have to relearn how to find my monthly payment and how to transfer money to pay my monthly mortgage. It also didn’t get my monthly escrow right for my first six months in my new home and now my escrow has gone up significantly. I am VERY unhappy with Merchants Bank and their app.

### 1/5 — Bad

*2025-05-02, version 23.1.7*

Can’t really call it an app when 90%of the time it refuses to let me log in just sits and loads for hours until I final get a useless error msg even when you call the number the app provides nothing changes worst bank app to date.

### 5/5 — Okay I very like it a lot make it a lot easier

*2025-03-22, version 23.1.5*

Take too many time to get it deposited

### 1/5 — will no longer let me pay my credit card through this app

*2024-10-16, version 23.1.4*

i’m not downloading two separate apps to do my banking through my single account. that is absolutely ridiculous. stop forcing me to overload my phone with superfluous bloatware and more possible points of failure for my financial security. not to mention, the second app that i’m supposed to use doesn’t even show up in the App Store for me to download so what am i supposed to do? call customer service every time i want to pay my credit card?

### 1/5 — Awful

*2024-08-28, version 23.1.4*

The new update is awful.  The older version was way easier to read and easier on the eyes.

### 5/5 — Excellent Bank

*2024-06-24, version 23.1.4*

We’ve been with Merchants Bank for 30 + years. Service and customer appreciation is always the most important. We do all our banking at Merchants. Highly recommended.

### 1/5 — Can’t use Face ID

*2024-06-13, version 23.1.4*

I’ve tried multiple times to get Face ID to work and it always fails. Poor app but it’s all we have. Needs major IT help.

### 3/5 — Erratic, but useful when it works.

*2024-05-05, version 23.1.4*

When it works, it’s a helpful piece of software. However, I find that it is extremely finicky. Certain pages or functions will not work when accessed from one button, but will from the same button in another context. Access denied errors abound. Logging in is a constant struggle with a vpn on. But, as I say, if you can get it to work, it does the job.

### 1/5 — Okay

*2024-03-20, version 23.1.4*

Take too many time to get it deposited

## Frequently asked questions about Merchants Bank N.A. Mobile

### What can I do with the Merchants Bank mobile app?

The app allows you to securely access your Merchants Bank accounts from your mobile device. You can check account balances, transfer funds between accounts, initiate mobile deposits, pay bills, set up new payees, and check your credit score. It also offers features like Fast Balances+ for quick balance viewing and travel notifications for your debit and credit cards.

### Is the Merchants Bank mobile app secure?

Yes, the app is designed to provide secure access to your accounts. It supports biometric authentication methods like Face ID and Touch ID on compatible devices, adding an extra layer of security for your banking information.

### How do I enroll in mobile or online banking?

You can enroll for mobile or online banking directly through the Merchants Bank mobile app. This allows you to set up your access and begin using the app's features to manage your accounts.

### Can I deposit checks using the app?

Yes, the app allows you to initiate mobile deposits. This means you can deposit checks conveniently from your mobile device without needing to visit a physical branch.

### What devices are compatible with features like Face ID and Touch ID?

Features like Face ID and Touch ID are available on compatible devices. The app leverages these advanced security features to provide quick and secure access to your banking information.

## Version history (last 5 releases)

### 25.2.0 — 2026-04-28

This update includes minor bug fixes and enhancements.

### 24.2.8 — 2026-01-27

Minor bug fixes and enhancements.

### 24.2.7 — 2025-11-04

Minor bug fixes and enhancements.

### 24.2.6 — 2025-09-24

Minor bug fixes and enhancements.

### 23.1.7 — 2025-04-08

Minor bug fixes and enhancements.

## Apps similar to Merchants Bank N.A. Mobile

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## More apps by Merchants Bank N.A.

- [Merchants Bank Commercial](https://appshunter.io/ios/app/merchants-bank-commercial/id1485245977)
- [Merchants Bank Credit Card App](https://appshunter.io/ios/app/merchants-bank-credit-card-app/id1518594431)
- [Merchants Bank NA Credit Cards](https://appshunter.io/ios/app/merchants-bank-na-credit-cards/id6550922515)

All apps by Merchants Bank N.A.: https://appshunter.io/developer/528392941

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*