# Merchants Bank of Indiana — user reviews > 20 indexed App Store user reviews of Merchants Bank of Indiana by Merchants Bank of Indiana, rated 4.80/5 from 1,052 ratings. - Source: https://appshunter.io/ios/app/merchants-bank-of-indiana/id950797592/reviews - App overview in markdown: https://appshunter.io/ios/app/merchants-bank-of-indiana/id950797592.md - Rating breakdown: 5★ 931 · 4★ 74 · 3★ 25 · 2★ 7 · 1★ 16 ## What do users think of Merchants Bank of Indiana? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking features - 💡 Useful Spendable Money feature **Cons** - 🐛 Issues with mobile deposit - 🐛 Login and account management problems - 🤔 Limited functionality for CD accounts **Commonly reported bugs** - Crashes during login - Inconsistent mobile deposit instructions - Keychain integration issues **Most requested features** - Improved CD account management - Enhanced money transfer capabilities - Native iPad app ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t update external accounts for deposit *2025-12-31, version 7.93.0.15726* The app is garbage. Incapable of updating the external accounts to deposit into a money market account, which I would assume should be a pretty basic functionality for a banking app…. ### 1/5 — Logon is troublesome *2021-02-23, version 4.6.5.2218* keeps crashing and can’t see passwor ### 1/5 — Worst *2020-02-20, version 4.4.13.767* The worst banking system ### 2/5 — 1.45 GB file size! *2026-08-10, version 7.105.0.17248* This app is taking 1.45 GB of storage! No other app comes close to this much storage. Otherwise a good app. But the amount of storage space it takes has become a problem. ### 2/5 — Not good for CDs *2024-12-24* The app is not useful if you only have a CD. All you can see is your current balance. Unlike other banking apps, for some reason they don’t show the interest posted each month in the transaction activity section. In order to see the interest posted, you need to sign in to their online site via a browser and then retrieve a detailed report. This was not intuitive at all and needed to call to speak with a representative. It makes viewing your monthly interest very inconvenient, so if it’s not improved (fixed?) by the time my CD matures, I will likely move my funds elsewhere. ### 2/5 — Mobile deposit is the worst i’ve seen in all banking since 2015 *2021-06-09, version 4.6.5.2218* Mobile deposit is almost useless it took me calling the bank multiple times to learn the instructions on the app are not what they actually needed. ### 3/5 — Easy to use, couple of buts *2023-11-22, version 7.29.1.10336* I like the app overall. It’s easy to use and I like the Spendable Money feature. The use of the iPhone’s Keychain doesn’t seem to work right though. Thankfully it uses biometrics too but it should use the Keychain like other apps do. A native iPad app would be nice too vs the blown up iPhone app on the iPad. ### 3/5 — Money Transfer *2023-07-02, version 7.29.1.10336* Overall I find the App to be good but transferring money which I mainly use it for does not do a good job regarding transfer date. Coming from the Banking world you should be able to pick the date you want (outside of weekend and bank holidays) and the App should show you what days are available. For example can’t schedule July 3 as a date. Also the calendar could highlight which days are available to transfer so you don’t have to go back and forth picking next days. It’s good that after you pick a date and it’s not available it tells you what the next available date is. Why not just show the dates and avoid multiple steps. ### 3/5 — Limits *2020-12-23, version 4.4.13.767* Limit is much too low ### 3/5 — “Greatest Bank App Ever Made” *2019-04-25, version 4.4.4* - Jamie Dimon ## Most praised reviews (10 highest-rated) ### 5/5 — Last phone call *2023-08-11, version 7.29.1.10336* Representative was extremely helpful. Please acknowledge her. TY ### 5/5 — All in One loan *2020-12-02, version 4.4.13.767* great home loan. love the flexibility ### 5/5 — Moble deposit *2020-09-02, version 4.4.13.767* Very interesting hoy you select the command for deposit and the part that I like the most is sign with the last 4 number of the account. It’s different of the rest bank moble app ### 5/5 — MBI Mobile Banking App *2020-02-18, version 4.4.13.767* This a very convenient and easy to use tool for a busy business owner like myself. Works like a charm every time! ### 5/5 — Love the convenience but.... *2019-11-25, version 4.4.13.767* I really appreciate the opportunity to use digital banking and remote deposit BUT it if very frustrating that the option to login with the touch option never works!! I have deleted and reinstalled the app several times but it never allows me to utilize the option. ### 5/5 — Great App *2018-12-13, version 4.4.4* This is a great app for a wonderful local bank! ### 5/5 — Chuck Boston *2018-11-13, version 4.4.4* Chuck is the finest banker I’ve worked with! Merchants is a great Bank thanks to the likes of Rick Belzer and Chuck. Thanks for the fine service to my small businesses. Carl Winkler. ### 5/5 — Great mobile app! *2018-09-05, version 4.2.31* The Merchants Bank of Indiana app was easy to setup and use! Works great! ### 5/5 — Great app! *2015-01-05, version 3.3.9.1595* This app has everything you want from a bank. Mobile check deposit works great, up to date balances, and great Bill Pay features. ### 4/5 — Not good for CDs *2025-05-23, version 7.71.2.14200* App is not useful if you only have a CD, as you can only see your current balance. Unlike other banking apps, for some reason they don’t show interest posted each month in the transaction activity section. To see the interest posted, you need to sign in via a browser and then retrieve a detailed report. Not intuitive at all and needed to call to speak with a representative. It makes viewing your monthly interest inconvenient, so if not improved (fixed?) before CD matures, I will likely move funds elsewhere. May 2025 update: Pleased to report you can now see CD interest in transaction section. Changed to 4 stars. Would have been nice for developers to have posted a response to my review. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*