# Merchants National — user reviews

> 9 indexed App Store user reviews of Merchants National by Merchants National Bank, rated 4.80/5 from 1,069 ratings.

- Source: https://appshunter.io/ios/app/merchants-national/id1351291048/reviews
- App overview in markdown: https://appshunter.io/ios/app/merchants-national/id1351291048.md
- Rating breakdown: 5★ 949 · 4★ 72 · 3★ 29 · 2★ 5 · 1★ 14

## Most critical reviews (9 lowest-rated)

### 1/5 — Sick of the this app

*2025-04-22*

I’m always being locked out and forced to change password. Unreliable.

### 2/5 — Barely functional

*2026-04-22*

On a good day, this app has about 1/4 of the functionality of a decent banking app. On a bad day, which happens far too often, it refuses to function at all.
To be clear, this rating is for the app. The bank themselves are quite decent

### 3/5 — Most frustrating app I have

*2023-05-25*

This app keeps logging me out or having errors of some type that causes me to lose the ability to log in. Does not work consistently. When it does work and is not having issues it’s not a bad app to have.

### 3/5 — Needs work

*2022-02-02*

Good app but I can’t locate my checking number anywhere

### 4/5 — Needs more options

*2018-10-02*

Good app but wish there was a way to view older statements

### 5/5 — Just Works

*2025-12-03*

It does what it should.  Best part is I can do all of my banking even when the banks are not open, especially holidays!

### 5/5 — So easy

*2025-04-16*

Best bank app ever

### 5/5 — Never works

*2022-06-16*

This app won’t work and constantly gives an error message. It’s really frustrating

### 5/5 — One of a kind

*2019-04-12*

I have never experienced such loyalty as I have with my account at Your bank. The branch I go to is the only one in the town I live in, and I’d love to see another branch open in Springfield, Ohio. Jenny, Angie, Dawn, and Veronica are all amazing and it’s nice to walk in and I’m not just another face, they know my name! If the opportunity became available and another branch in Springfield is opened, I’d be honored to work with your company, bc of the way Merchants operates. Thank You! ~Jenny Kershaw

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*