# Mercury Assist > Emergency assistance and insurance policy benefits app. (iPhone/iPad app by Mercury Administrator and Underwriter Agency Pty Ltd.) - Source: https://appshunter.io/ios/app/mercury-assist/id1095129600 (this page in markdown: same URL + `.md`) - Developer: [Mercury Administrator and Underwriter Agency Pty Ltd](https://appshunter.io/developer/1541099434) - Category: Lifestyle - Price: Free - Rating: 1.10/5 from 26 App Store ratings · 13 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 294 MB - Languages: American English - Released: 2016-04-11 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mercury-assist/id1095129600/reviews.md ## What is Mercury Assist? Your phone is the fastest way to help in any emergency. The Mercury Assist App solution is the latest development in Value Added Insurance Technology and gives users direct access to their policy benefits and 24-hour assistance with a simple touch of a button. As member of Mercury Assist you will benefit from the Emergency Assistance services as well as the Family assist benefit that ensure you are protected and get the most out of your policy. ## Key features - Direct access to policy benefits - 24-hour emergency assistance - Family assist benefit - Simple touch of a button access - Value Added Insurance Technology ## Recent user reviews (10 of 13) All indexed reviews: https://appshunter.io/ios/app/mercury-assist/id1095129600/reviews.md ### 1/5 — Login *2020-05-27* I can’t say what can or can’t do. Hell the app is useless, when you can’t login. And the login format is different from the online login, using a browser. Browser > email + password = works App > cell # + password = don’t work ?????????????????????????????????? ### 1/5 — Login not working *2020-04-15* What makes the app useful if you can’t even activate an account? I was hoping to be able to access my policy documents through the app but can’t even login. This should really be fixed! ### 1/5 — Awful *2020-03-06* It keeps asking for an activation code and I don’t know what it is. The other one was great. Why do they do this? I guess it gives somebody something to do. ### 1/5 — APP It doesn’t work *2020-03-03* Try to log app need help. ### 1/5 — Login Issue *2020-02-28* The login screen does not work. Entered correct info numerous time without being login. Common Mercury, a billion company and can’t even have a workable app? ### 1/5 — Mercury should be embarrassed! *2019-06-23* Piece of garbage app does not work. Can’t even activate an account. It implies you will receive an activation code by asking for your cellphone no. but nothing ever happens. How can a major company put out a completely useless app. Hire somebody who knows what they’re doing! Unfortunately I can’t give this zero stars so I have it the next lowest 1 ### 1/5 — No way to activate *2019-05-10* Can’t figure out how to activate my account. ### 1/5 — DONT CARE? *2019-04-24* I guess they dont care. Thought I would try it and everyone else is correct. HOW DO WE GET ACTIVATION CODE??!! No response from developer, guess they dont care. ### 1/5 — Ridiculous *2018-12-29* It does not work ! Do you hear me mercury ? It does not work !!!!! It is supposed to help us, not to drive us nuts !! ### 1/5 — Total garbage *2018-06-01* Can’t get any kind of satisfaction from this piece of garbage. Don’t waste the space on your phone. ## Frequently asked questions about Mercury Assist ### What is Mercury Assist? Mercury Assist is a mobile application designed to provide users with direct access to their insurance policy benefits and 24-hour emergency assistance services. It aims to simplify accessing help in critical situations. ### How does Mercury Assist help users? Mercury Assist offers immediate access to emergency assistance and family assist benefits through a simple interface. Users can quickly connect to services to ensure they are protected and maximize their policy's value. ### Is Mercury Assist free to download? Yes, Mercury Assist is available for free download on supported devices. There are no upfront costs associated with acquiring the application itself. ### What devices support Mercury Assist? Mercury Assist is compatible with iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile operating systems. ### How often is Mercury Assist updated? The latest version of Mercury Assist is 5.2.8, which was last updated on December 9, 2024. Updates are released periodically to improve functionality and address any issues. ### What is the age rating for Mercury Assist? Mercury Assist has an age rating of 4+, indicating it is suitable for users aged four and above. This suggests content is generally appropriate for a wide audience. ### Does Mercury Assist have ads? No, Mercury Assist does not contain advertisements. Users can access its features without encountering any in-app advertisements. ### What is the user sentiment for Mercury Assist based on ratings? Based on 26 ratings, Mercury Assist has an average rating of 1.1 stars. This indicates a generally negative user sentiment, suggesting areas for improvement in user experience or functionality. ## Version history (last 5 releases) ### 5.2.8 — 2024-12-09 UI amendments and bug fixes. ### 4.2.5 — 2021-12-01 Small bug fixes ### 4.2.3 — 2021-07-30 Small bug fixes ### 4.2.1 — 2021-06-03 Small bug fixes and updates ### 4.1.1 — 2020-12-31 New design ## Apps similar to Mercury Assist | App | Rating | Price | Category | | --- | --- | --- | --- | | [Stepp Assist](https://appshunter.io/ios/app/stepp-assist/id1100690363) | 5.0 (1) | Free | Lifestyle | | [Brave Assist](https://appshunter.io/ios/app/brave-assist/id1225936011) | — | Free | Lifestyle | | [Carl Greaves Assist](https://appshunter.io/ios/app/carl-greaves-assist/id1208907160) | — | Free | Lifestyle | | [RRIB Insurance Brokers](https://appshunter.io/ios/app/rrib-insurance-brokers/id1209485708) | — | Free | Lifestyle | | [Photo Journal - Memory Gallery](https://appshunter.io/ios/app/photo-journal-memory-gallery/id6468220629) | 4.0 (4) | Free | Lifestyle | | [JB Le Roux Assist](https://appshunter.io/ios/app/jb-le-roux-assist/id1444993312) | — | Free | Lifestyle | ## Related topics [eroad assist](https://appshunter.io/ios/topics/eroad-assist) · [ceat assist](https://appshunter.io/ios/topics/ceat-assist) · [hermes assist](https://appshunter.io/ios/topics/hermes-assist) · [prm assist limited](https://appshunter.io/ios/topics/prm-assist-limited) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*