# Mercury @ Home — user reviews

> 7 indexed App Store user reviews of Mercury @ Home by Mercury Wireless Inc, rated 4.50/5 from 107 ratings.

- Source: https://appshunter.io/ios/app/mercury-home/id1603675353/reviews
- App overview in markdown: https://appshunter.io/ios/app/mercury-home/id1603675353.md
- Rating breakdown: 5★ 84 · 4★ 8 · 3★ 5 · 2★ 3 · 1★ 7

## Most critical reviews (7 lowest-rated)

### 1/5 — Terrible internet

*2024-08-07*

4 mbps, yeah your reading that right, Four megabytes per second. You need to pay upfront for the month thats not even due yet, why? So my internet can continue to crash out at least once every day?

### 1/5 — Horrible service

*2024-03-17*

Horrible Internet, service, horrible customer service

### 1/5 — Terrible signal

*2024-01-03*

Very poor connection. Everything lags or disconnects randomly. I've tried rebooting and that doesn't help. I'm sorry I left my old service it was ten times better! Not worth it!

### 2/5 — App Review

*2024-07-08*

The app is constantly making me reset my password when I know that I have the correct one. I can use the app about once in 20 times of trying. The service itself is good, they need to get an app that work though.

### 2/5 — Payment

*2023-12-11*

I have had several technicians out and they told me that they couldn’t do anything because the system would no longer work for me.  They took the payment out 2 days before I cancelled and they refused to refund any of my money. Watch out for a company like this

### 5/5 — Brandon Installer

*2024-03-29*

He first came to our home to test to see if the service would work. Then he was our installer. 
He is great. Very knowledgeable and helpful. He has a kind and respectful personality. We will tell others about how wonderful he was to work with.

### 5/5 — Fast Service

*2023-07-09*

Called in for internet and the Service Technician Micheal Stott came right out and quickly installed internet for us. It’s been great!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*