# Mercury Insurance: Car & Home — user reviews > 173 indexed App Store user reviews of Mercury Insurance by Mercury Insurance Company, rated 4.80/5 from 1,632 ratings. - Source: https://appshunter.io/ios/app/mercury-insurance-car-and-home/id1538025662/reviews - App overview in markdown: https://appshunter.io/ios/app/mercury-insurance-car-and-home/id1538025662.md - Rating breakdown: 5★ 1,454 · 4★ 88 · 3★ 22 · 2★ 11 · 1★ 57 ## What do users think of Mercury Insurance? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🚀 Convenient - 🚀 Quick payments - 🚀 Seamless experience - 🚀 Intuitive navigation - 🚀 Helpful features - 🔒 Secure access - 👍 User-friendly - 👍 Improved over time - 👍 Great customer service **Cons** - 🐛 Occasional crashes - 🐛 Compatibility issues - 🐛 Login problems - 🐛 Unreliable payments - 🔋 High data usage - 💰 Expensive insurance rates **Commonly reported bugs** - Unable to add new vehicles - Wallet integration not working - Forced app updates causing issues - Password reset problems **Most requested features** - Add Apple Pay support - Improve mobile-friendly layout - Implement biometric login - Provide more policy details - Offer automatic payment scheduling ## Newest reviews (14 of 173) ### 5/5 — Great insurance decent rates *2026-04-28, version 1.0.97* I respect the fact that Mercury didn’t pack up and run in California during the wildfires! ### 5/5 — User Friendly *2026-04-20, version 1.0.96* Appreciate the set up and ease of use of this app. Makes it easy to track associated bills and any needed insurance information. ### 5/5 — Mecury *2026-03-29, version 1.0.96* I am very satisfied with the service. Thank you very much. ### 4/5 — Great but… *2026-03-15, version 1.0.95* I can find all that I need in one place which is great, but when I try to edit a vehicle the confirm screen will not let me scroll to the bottom where the confirm button is. All my changes can’t be saved. App developer needs to fix this bug. ### 5/5 — Mercury is great insurance *2026-02-23, version 1.0.93* I’ve been with Mercury insurance for a few years now and they have very competitive rates and the customer service is great. ### 5/5 — EASY AND SUPER APP *2026-02-08, version 1.0.92* This app makes is so easy to access all policies and pay premiums ### 5/5 — Easy app *2026-02-06, version 1.0.92* Great app. Easy to pay bills and look up policies. ### 5/5 — For home and auto. *2026-01-20, version 1.0.91* Great company to be with. ### 5/5 — Easy to pay *2026-01-10, version 1.0.91* I wanted my payment to be credited without delay.. now I can rest easy! ### 5/5 — Satisfied Customer *2026-01-01, version 1.0.91* Great ### 5/5 — Better rates than with other companies *2025-12-29, version 1.0.91* Been with Mercury since 2023. Over the years I’ve had local car insurance companies, I’ve had progressive and farmers insurances, but mercury offered me the best rate of any of them. The app, while it didn’t used to work for payments, is very convenient and I have been able to make payments through the app for about the last year. I would recommend mercury to anyone looking for a new car insurance, and I do recommend them often. ### 5/5 — Ease of use *2025-12-24, version 1.0.91* Was super easy to remove my sold vehicle ### 5/5 — Great App! *2025-11-20, version 1.0.90* App is easy to use and pay bills. Would like to receive texts days before bill is due. ### 5/5 — Easy to Use *2025-11-19, version 1.0.89* Mercury has really improved their app over the years and now everything is so easy to find and payments are very easy and quick to make. ## Most critical reviews (10 lowest-rated) ### 1/5 — HOLY COW *2026-08-08, version 1.0.101* They quoted me $424 for liability monthly while Progressive and Geico quoted me under $60. I see these people as fraud ### 1/5 — Meh *2026-04-14, version 1.0.96* Not that good, they request so much of you, as if you work for them and have all day to upload lame things like your odometer reading and proof…if you are really a member of Sam’s Club, all just an excuse for Mercury to scam to charge MORE and screw you over. Haven’t even been with them for a year, and I do not care for their service. Overpriced and underperforming. Seeking another company. Mercury is shady. ### 1/5 — App won’t open *2026-01-15, version 1.0.91* App downloads. I log in then once I close it the app will not open again. ### 1/5 — iOS app not working *2026-01-09, version 1.0.91* Non functioning app ### 1/5 — Horrible company *2026-01-08, version 1.0.91* Nothing to say but what a garbage insurance company ### 1/5 — Blank Screen *2026-01-06, version 1.0.91* I’ve restarted my phone multiple times and the screen to the app is blank. Received a notification that my home insurance was paid, went to check and nothing. ### 1/5 — Not an app *2025-11-02, version 1.0.89* Just claims and other buttons ### 1/5 — Forced app update *2025-09-25, version 1.0.87* I opened the app to check out on something. But I got a message that I need to update the app. This I believe was within one week of installing the app. Just thinking if I badly required some information. I am not in a place where I have good signal having to update an app would be very very inconvenient in such a situation. If I had to show my proof of insurance to a cop and having to update, an app would be really, really bad. Other respects are fine. ### 1/5 — Scam *2025-09-22, version 1.0.86* Mercury increase my six month premium over $300 just because somebody scratched my car their insurance paid for everything but because it was considered an incident even though they paid nothing they held that against me. They are scamming people because the agent told me this would not affect my premium when I That my car was hit by another vehicle. ### 1/5 — Not an app *2025-09-14, version 1.0.86* Just claims and other buttons ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Bill Pay *2026-08-08, version 1.0.101* Mercury’s APP is the easiest insurance app to navigate ### 5/5 — Mercury App is great ! *2026-07-28, version 1.0.101* Thank you ### 5/5 — Choose Mercury *2026-07-20, version 1.0.100* I’ve called several places every time and Mercury still comes out on top. At this point there is no reason to call other places. Mercury has one more loyal customer. Great customer service and sociable people. Their quotes are very affordable and the coverage is great. ### 5/5 — The Best Insurance! *2026-07-14, version 1.0.100* Mercury treats their customers as a Priority and they’re very quick on any service you request from them! This app makes things so easy! ### 5/5 — Easy to pay *2026-07-02, version 1.0.99* I want to say that this is a very easy way to pay my premiums. It just takes a minimal number of steps to complete. ### 5/5 — Awesome Sauce *2026-06-23, version 1.0.99* Great app ### 5/5 — Great app *2026-05-30, version 1.0.98* Keeps my insurance ID cards handy, plus it’s easy to pull up my policy and pay ### 5/5 — Great app! *2026-05-21, version 1.0.97* Very easy to use and convenient ### 5/5 — Very easy to manage *2026-05-14, version 1.0.97* After you have your billing info in there it’s easy as tapping on button to pay your bill. It’s very simple. ### 5/5 — Straightforward app *2026-04-30, version 1.0.97* Easy to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*