# Mercy Care Health Assistant — user reviews

> 3 indexed App Store user reviews of Mercy Care Health Assistant by HealthMine Services, Inc., rated 4.60/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/mercy-care-health-assistant/id6462881489/reviews
- App overview in markdown: https://appshunter.io/ios/app/mercy-care-health-assistant/id6462881489.md
- Rating breakdown: 5★ 26 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 3

## Most critical reviews (3 lowest-rated)

### 1/5 — Doesn’t work

*2024-09-26*

Unfortunately the app will NOT load. It won’t get passed the loading screen. 😓 I downloaded because I got an email promoting the app. It said 
New items were recently added to your Mercy Care Health Assistant to-do list. You may be eligible to earn up to $25 for completing these activities. 

Log in now to see what actions you can take to earn rewards.

**Developer response:** Thank you for reaching out about the issues you are experiencing with the Mercy Care Health Assistant App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the app offers. Thanks again for your valuable feedback.

### 1/5 — Useless app, doesn’t work

*2024-07-30*

They should ditch this app; it's like keeping a pet rock that doesn't even look cute. Useless and taking up valuable space!

**Developer response:** We are sorry you are not happy with the Mercy Care Health Assistant App. Your feedback is very important to our team as we work to bring the best user experience to members just like you. Thank you again for your valuable feedback.

### 1/5 — App doesn’t open

*2024-05-15*

Just trying to register for this app to begin using it. Was given verbal directions and forget it. It won’t open. Tried several times i
Over the course of 2 hours.

**Developer response:** We are sorry you are experiencing issues. Please contact Mercy Care Health Assistant customer service at 1-866-257-5544 (TTY:711) and we will help you set up the application.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*