# MercyLink

> MercyLink (iPhone/iPad app by Softtech, Incorporated..)

- Source: https://appshunter.io/ios/app/mercylink/id1508508351 (this page in markdown: same URL + `.md`)
- Developer: [Softtech, Incorporated.](https://appshunter.io/developer/994593098)
- Category: Medical, Navigation
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 12 MB
- Languages: American English
- Released: 2020-08-14
- Data updated: 2026-08-08
- User reviews in markdown: https://appshunter.io/ios/app/mercylink/id1508508351/reviews.md

## What is MercyLink?

MercyLink is a tool intended for use by emergency first responders and hospitals. An authorized app user can instantly submit a request for patient transport to a communication center utilizing the Flight Vector CAD application. The app sends vital information for a transport request, including GPS location for scene calls, unit and room number for interfacility transports, requesting agency or facility, patient weight and safety information. The information sent will automatically create a request within the dispatch software which improves effiecency and reduces the likelihood of errors. FlightCall provides the user confirmation that assets are en route. The requestor will have up to the minute updates displayed on a Google based map. The graphical display will show asset location, asset identification, enroute time and estimated time of arrival.

Registration is required for all users. Only users approved will have access to all features including the ability to request a transport.

Additional functions of the app include:
- Push notifications
- Hospital directory, searchable by name
- Landing zone guide


## Version history (last 5 releases)

### 3.0.0 — 2026-08-03

Version 3.0.0 is a major update:
- Google Maps support as an optional map provider (per organization), with tracking, flight simulation, and address search
- New in-app password reset
- System Information screen for support
- Full Vellox rebrand with refreshed icons and assets
- Map/route fixes: smoother refresh, full ground routes, less flicker, Android full-screen fix
- More accurate flight tracking
- Crash guards and stability improvements

### 2.1.1 — 2025-11-05

Version 2.1.1 adds necessary validation for "phantom" destination that appears in coordinates 0,0.

### 2.1.0 — 2025-10-07

Version 2.1.0 fixes some custom fields setup in CAD not being clickable

### 2.0.0 — 2025-08-07

Version 2.0.0 introduces some UI and UX improvements among other map and routing fixes
  - Fix map and route refresh when asset type is changed from the CAD
  - Fix map and route refresh when pick-up location is changed from the CAD
  - Fix random crashes by handling HERE maps errors properly

### 1.12.10 — 2025-05-15

Version 1.12.10 introduces a new background image for the app.

## Apps similar to MercyLink

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Heartland Medical Direction](https://appshunter.io/ios/app/heartland-medical-direction/id1213594757) | 5.0 (3) | Free | Medical |
| [The Difficult Airway App](https://appshunter.io/ios/app/the-difficult-airway-app/id433176317) | 4.1 (22) | $4.99 | Medical |
| [My AOA](https://appshunter.io/ios/app/my-aoa/id1586119399) | 2.7 (9) | Free | Medical |
| [Protean Connect](https://appshunter.io/ios/app/protean-connect/id1515622231) | 5.0 (1) | Free | Medical |

## More apps by Softtech, Incorporated.

- [DSP Transport Emergent](https://appshunter.io/ios/app/dsp-transport-emergent/id994593099)
- [Vanderbilt Lifeflight](https://appshunter.io/ios/app/vanderbilt-lifeflight/id1128875627)
- [FVCrew](https://appshunter.io/ios/app/fvcrew/id1220511191)
- [FV Pager](https://appshunter.io/ios/app/fv-pager/id1246711418)
- [OneLink™ by Life Link III](https://appshunter.io/ios/app/onelink-by-life-link-iii/id1291700305)
- [IU Health LifeLine](https://appshunter.io/ios/app/iu-health-lifeline/id1357617555)

All apps by Softtech, Incorporated.: https://appshunter.io/developer/994593098

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*