# Merge Friends - Fix the Shop — user reviews > 180 indexed App Store user reviews of Merge Friends by Potato Play Pte. Ltd., rated 4.70/5 from 2,203 ratings. - Source: https://appshunter.io/ios/app/merge-friends-fix-the-shop/id1520374873/reviews - App overview in markdown: https://appshunter.io/ios/app/merge-friends-fix-the-shop/id1520374873.md - Rating breakdown: 5★ 1,818 · 4★ 217 · 3★ 87 · 2★ 21 · 1★ 60 ## What do users think of Merge Friends? Overall sentiment: neutral **Pros** - 🚀 Fast-paced gameplay - 👍 Enjoyable merge mechanics - 💡 Expandable and customizable - 🎨 Colorful and visually appealing **Cons** - 🐛 Frequent crashes and bugs - 🔁 Repetitive and monotonous tasks - 💰 Excessive in-app purchases required - 🕰️ Slow progress and energy limitations **Commonly reported bugs** - Game resets progress after updates - Delivery tab and other features not functioning - Inability to load game past initial screen - Inconsistent performance and stability issues **Most requested features** - More varied and challenging deliveries - Ability to disable or skip animations - Improved energy management system - Expanded storyline and character development ## Newest reviews (16 of 180) ### 3/5 — Can’t open the app to play anymore *2024-11-14, version 1.20.2* There’s a bug, guys! The app won’t even load anymore. ### 3/5 — Kann mich nur anschließen., *2024-05-31* habe vip gekauft und komme nicht mehr ins Spiel. Hat der Entwickler schon zu viel Geld? Problem bitte schnellstens beheben, dann gibt es auch wieder volle Sterne, oder ehrlich sein und das Spiel einfach löschen. ### 3/5 — New Orders please *2024-04-03, version 1.19.1* I liked this game at first but now it’s becoming boring as all the delivery’s are the same. There are different generators (the music one the gym bag etc) that are never used for deliveries. It’s the same few things over and over. I don’t know why I waste my time especially since the developer does NOTHING about the things we are all complaining about in the ratings. Why have ratings and reviews when you don’t use the feedback to better the app. Cmon people ### 4/5 — sfsn *2024-01-07, version 1.18.8* i‘m a kid and i liked it ### 1/5 — it won’t load *2023-12-23, version 1.18.8* idk what happened once yall acquired this game but it won’t load. im hoping this gets fixed and i will try again in like a week or three. ### 4/5 — I’d play, but… *2023-12-08, version 1.18.8* I play a lot of games and this is the only one where the game may or may not load. It’s hit or miss at any given part of the day. ### 1/5 — iPhone 15 Pro Max *2023-11-28* Not Working ### 1/5 — Pb de chargement *2023-11-17* J’ai téléchargé le jeu et lorsque je le lance rien ne se passe! Chargement restant à 0% **Developer response:** Hi! Can you please send us an email to sv_support@potatoplay.com with a screenshot of the issue? We would be more than happy to help you resolve it. ### 1/5 — Mies…. *2023-11-08* Das Spiel ist wirklich so prima, wie es alle schreiben …. Dann aber nach unzähligen Stunden plötzlich ein Hänger! Nix lädt mehr…. keine Reaktion und keinen Support! Das ist schon gemein… Es könnte wenigstens eine Erklärung dafür gegeben werden. **Developer response:** Hi! Can you please send us an email to sv_support@potatoplay.com with a screenshot of the issue? We would be more than happy to help you resolve it. ### 3/5 — A tip *2023-11-01, version 1.18.7* If it was like the ad with the desserts in it i ou of like it more ### 1/5 — Läd nicht *2023-10-30* Stellt schon ewig keine Verbindung her, trotz Updates. Habe es gelöscht und nochmal installiert. Funktioniert trotzdem nicht. **Developer response:** Hi! Can you please send us an email to sv_support@potatoplay.com with a screenshot of your in-game settings page? We would be more than happy to help you resolve it. ### 3/5 — Not For 4+ Years Old *2023-09-17, version 1.18.3* Make It For 12+ ### 4/5 — Issue fixed *2023-08-22, version 1.18.0* The last update rolled back my progress from level 59 to level 33. I was frustrated and ready to delete the game but I contacted support through settings in the game and am happy to say they were very helpful and addressed the issue. ### 1/5 — Update *2023-08-20, version 1.18.0* This current update sent me from level 60 back to 34. All that effort wasted. I did enjoy this game but I’m deleting it now because of this ### 1/5 — New update horrible *2023-08-20, version 1.18.0* Newest updated just removed 10 levels off my progress!! And this game takes forever to progress!! ### 3/5 — Keine bonuslevel mehr *2023-08-14* Das Spiel macht kein Spaß mehr! Immer die gleiche Reihenfolge von Aufgaben, keine bonuslevel. Wird immer langweiliger ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t Open After Download *2025-10-21, version 1.20.6* I’ve tried deleting and re-downloading, but can’t play the game at all. ### 1/5 — Game play *2025-01-15, version 1.20.2* Been playing this game for some time not, hasn't loaded for several days. When I send a message (sent 3) to fix, I get no response. Not good customer service. Ready to delete. ### 1/5 — Newly downloaded won’t load *2024-09-01, version 1.20.0* So I was playing another merge game and came across this one and thought it would be interested so I downloaded it and when I went to open it I kept getting an error message so I just went ahead and uninstalled it. ### 1/5 — Something went wrong please contact support. *2024-08-26, version 1.20.0* First time downloading and got this message. Tried another few times then deleted it. ### 1/5 — Loading issues *2024-08-01, version 1.20.0* Game won’t open once you download it ? ### 1/5 — Will not connect or load *2024-07-17, version 1.20.0* Looks a good game but I can not get it to connect or load despite doing everything said in support it just freezes 😡 ### 1/5 — Won’t load *2024-06-11, version 1.20.0* I can’t get it to load. Gives an error ### 1/5 — Won’t work *2024-06-04, version 1.20.0* If I could give it no stars I would this game will not load wat so ever no help to get it working ### 1/5 — Yet more tech issues *2024-05-30, version 1.20.0* Once again, I can’t get further than 50% on the load screen. Uninstalled. Reinstalled. No change. Come on, PotatoPlay, and sort yourselves out!! ### 1/5 — never loads *2024-03-27, version 1.19.1* the game never loads past the introduction ## Most praised reviews (10 highest-rated) ### 5/5 — No points *2025-10-28, version 1.20.6* I am not getting my points for reaching levels ### 5/5 — Stolen music *2025-03-24, version 1.20.2* This game has stolen a popular game music which is… pet simulator x! It is from Roblox and Roblox should sue you -5 stars ### 5/5 — Keeps saying something went wrong and to contact creator *2024-06-13, version 1.20.0* I downloaded this and it keeps saying something went wrong please try again so I deleted it to redownload it and it still said the same thing please fix this. But I have had this game before and it is very good game ### 5/5 — Love!! *2023-11-06, version 1.18.8* Love this game! Play several time a day! ### 5/5 — Jeu bloqué *2023-06-30* Après avoir évolué dans ce jeu il s’est arrêté je peux plus me connecter dommage **Developer response:** Hi! Can you please send us an email to sv_support@potatoplay.com with a screenshot of the issue? We would be more than happy to help you resolve it. ### 5/5 — What’s up *2023-06-30, version 1.17.4* Says there’s an update but when I go it just says open not update. I usually love this game ### 5/5 — Review *2022-12-27, version 1.17.0* I’ve been playing merengue friends for about a year and a half and I love how the developers usually update the game and give it good game updates. I’d recommend Merge Friends for whenever you’re bored and have free time. Thank you Merge Friends! ### 5/5 — I love this game, but lately… *2022-04-10, version 1.13.0* I love this game and had no problems playing until the latest update and now I’m stuck on the loading page at different percentages and then just closes out! Please fix this as this is one of my fav merge games ever!!! Ty ### 5/5 — Kl *2022-04-07* Ich liebe das Spiel ! Aber leider öffnet es sich nicht mehr seit 2 Tagen 😭 ### 5/5 — I love this game…. But *2021-12-02, version 1.10.0* This is a fun little game. It would be better if their were more deliveries or at least varied more. I’d like more mini games, like the cat series. The toughest thing is it takes FOREVER to level up. I actually timed it this time and it took 23 days to go from level 55 to 56 with daily play. That’s a long time. I won’t be opening the level 60 area until spring :( --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*