# Merge Gems! — user reviews

> 50 indexed App Store user reviews of Merge Gems! by Zynga Inc., rated 4.70/5 from 26,673 ratings.

- Source: https://appshunter.io/ios/app/merge-gems/id1302018227/reviews
- App overview in markdown: https://appshunter.io/ios/app/merge-gems/id1302018227.md
- Rating breakdown: 5★ 22,269 · 4★ 2,520 · 3★ 993 · 2★ 316 · 1★ 575

## What do users think of Merge Gems!?

Overall sentiment: neutral

**Pros**

- 🚀 Addictive and entertaining
- 👍 Satisfying gem merging mechanics
- 💎 Beautiful gem designs

**Cons**

- 🔍 Excessive ads and ad-related issues
- 🐛 Frequent crashes and bugs
- 🔋 High battery consumption
- 🤯 Frustrating progression and monetization

**Commonly reported bugs**

- Game progress getting reset
- Ads not loading properly
- Inability to upgrade boxes
- Glitches when switching worlds

**Most requested features**

- Reduce frequency of ads
- Improve stability and reduce crashes
- Add more worlds and gem types
- Allow disabling of mystery boxes
- Improve in-app purchase functionality

## Newest reviews (15 of 50)

### 4/5 — Ok game😕

*2022-03-20, version 4.3.0*

This game is so addicting and so much fun but there  are so many bad things there are a lot of ads and it is annoying that every single time whenever I try to go to a new world, there is a ad! Another thing is the boxes do not upgrade and it takes forever to make a new discovery. The last thing is that they should make an amethyst, I think it will and in more gems. A wonderful game, I hope you can add in my suggestions. Thank you 😊

### 4/5 — Great but the ads are placed at wrong times

*2021-05-19, version 3.5.2*

You know there’s a shop you can buy gems right well every time I try to buy one there’s a ad that pops up and then after the ad it shows me the gems I can buy like silver and other things ,well since the ad was playing the boxes take up the spots and make my space full and when the ads gone I can’t buy the gems since it is full of boxes and then I clear it up the same thing happens again so basically I can’t buy gems without an ad

### 4/5 — Very good

*2021-02-22, version 3.5.2*

I have given this game a 4 star because it is very good in all there is a lot of gems with different lands there is one issue though, I can’t buy any in app purchases it says the purchases are “0” I tried to get one of the limited purchases and it said an error message which is very disappointing and frustrating I’ve tried multiple things multiple times and it still says that same error message please fix that
My suggestions are: please make the levels go up to 50 and unlock a new land at level 30/35 my suggestion is “candy land” (its the best one I could think of) and please add a few more gems to each land I would say 5 more to each land is sensible and please fix the date and time glitch.
Thank you.

### 4/5 — Well.....

*2020-04-28, version 3.4.0*

Okay I downloaded this game because I’ve had it before. So I’ve been playing it for about a month now, me and my little brother have it, the only reason I’m giving it a four star review is because every time I try and go buy a gem in the shop or go claim a reward there’s a 20 second ad. So I’ll wait and for the 20 seconds then for that time I come back and the hole place is full so I’ll match the gems and go try to buy a gem and I’ll get another ad, and it will be full again and I’ll finally be able to buy a gem. So I think they should should tone down the ads. Thank you 😊

### 3/5 — This game is really frustrating

*2020-04-03, version 3.4.0*

It’s a really fun game, but there are way to many ads. There’s ads on the top of the screen, some of the ads don’t even load, when you go to buy a gem it gives you an ad, and by the time that the ad is over you don’t have enough space so when you hit the close button and merge all your gems then go back to the shop it gives you another ad!!!! 😤😫 And lastly when you go to switch worlds it gives you an ad even when you return back to your mane world it STILL gives you an ad!!! If you don’t like games that are annoyingly always in your face with all sorts of random ads, then do NOT get this game!! 😫☹️😠

### 3/5 — Found something annoying

*2019-09-02, version 3.3.0*

I used to play this game I liked it. I am playing it again, and I am disappointed to see that there is no way for me to upgrade my box quality. When I click on it it says I only have to pay zero dollars to upgrade my box. When I click on it I receive a message saying “purchase failed sorry”. The same thing happens when I try to buy a blue chance box. I don’t usually write reviews for games in fact this is my first one writing. So I hope something can be done to fix this problem of mine.

### 3/5 — Ads, ads, and more ads!

*2019-05-07, version 3.3.0*

Every time you do anything an ad pops us. Wanna go the store to spend the in game currency? Ad. Wanna switch between worlds? Ad. They also give you gift boxes frequently, but to upgrade what you got? You guessed it! Ad. And half the time those ads won’t load so you have to pause for a minute and try again. Never have I felt more of a product than I did playing this game. As for the actual gameplay? It’s not terrible, but I would recommend a different merge game.

### 3/5 — VINES!!!!!

*2019-05-02, version 3.3.0*

My only problem with the game is THE VINES IN AZTECLAND THAT TAKE AWAY YOUR MONEY AND MAKE IT IMPOSSIBLE TO LOOK AT YOU BEAUTIFUL GEMS!!!! The only way to get rid of these vines it to merge them but when it’s your best gem covered you can’t get rid of them for ages and when you finally get rid of them the just come back to your now better gem and I also noticed that they appear when you leave your gems for over an hour but I need sleep I can’t get up every hour to keep vines off my gems at least you need to increase the time before they appear to like a day or two

### 3/5 — Awesome, however I have a few suggestions

*2019-04-06, version 3.3.0*

This game is highly addictive, it always makes you want to play it again in about 10 minutes haha. But it drastically needs an update! Please add more worlds, and more things to buy in the shop, like coin upgrades that allow you to have a better chance at getting good items from boxes. Also purchases don’t work for some reason. I would ditch that idea of spending money on it, and just make it possible to buy the upgrades with coins. Please cut down on the ads, this game is excruciating with ads that pop up every time you want to check if you can buy something. Please please please add ways to either sell huge items so you could upgrade something, or make it so you can get better things from boxes. I hate returning to the game with a board full of boxes with level 1 gems! Not what I want to see when I get back from a break. Please fix these issues with the game, and please work on some more content. Even if you had to pay $0.99 for some new content I would buy it. Thanks! -Player

### 4/5 — Still pretty good

*2019-03-10, version 3.3.0*

So, I was looking through my old review on this game and I was talking about how it crashed and all of my progress was gone. I was disappointed but yesterday I downloaded the game again. The game is so good! It doesn’t lag as much as it did and I love merging each gem to see what new ones I can discover! I love all of the gems in moonland and gem land. The game is so addicting. I downloaded it last night and I’m already at the rare life stone in moonland. That’s just how addicting it is. But please fix the bug where all of your progress gets deleted because I don’t want people to have their game be restarted. If you want the game to be perfect, please fix all of the bugs and the game will be phenomenal. Otherwise a great game and I recommend it.

### 3/5 — It was okay

*2019-02-10, version 3.3.0*

This game is addicting and one thing I don’t like is how there is so many ads and when I want double the coins I get it say that there are no ads available and the hands pointing to a bunch of things is annoying please fix this also I thank the music is a little bit weird and I think you could update the part where you have to watch an ad when you try to go to a different world and most of the time you have to play the ad I also think in world 2 you could shorten the time until you get another box 
Thanks for taking the time to read this 🐶🐾🐩🐾

### 3/5 — Good but needs more help

*2019-02-06, version 3.3.0*

I had this app a long time ago, it was amazing because everything worked perfectly. It had nothing wrong with it so I kept the app, I then deleted it because I got bored of it even though it was an amazing app. I then downloaded it again yesterday after deleting the app a long time ago. Right after downloading the app on my phone I noticed a bug right away, and it keeps on happening which is why I am writing this review. When I downloaded the app it kept on crashing, so I just thought it was a little bug and I didn’t play it because I wanted to give it some time to fix itself. Right now I am trying to play the game but after 5 seconds of opening the app it keeps on crashing and I joined it 3 times and it kept on crashing after 5 seconds. So, I don’t know if this is a bug with certain phones. If you can fix this bug it would make me happier because I really like this game. Also yesterday it would only crash a few times but not immediately like today. Also I play on iPhone 8.

### 4/5 — Can’t stop crashing!! AAAAAGGGGHHHH

*2019-01-30, version 3.3.0*

Hey, I just wanna say that I absolutely love this game but I’m having a problem with it crashing every five minutes, so much so that I guess the goal of it is to merge as many gems as possible before it crashes again. Jokes aside, please fix this if you’re able to. Because one time it crashed, the game LITERALLY DELETED MY PROGRESS AND STARTED OVER AGAIN. Oh, and afterwards, I tried deleting it and it didn’t do a thing to stop the crashing. So please fix this. Thanks for listening

### 4/5 — It’s a good game but....

*2019-01-01, version 3.2.0*

I had gotten a good distance into the game when all of a sudden, the game started glitching out and it kicked me off the app. It did this a couple times and on the 3rd, it had started me over. I lost all my money, my previous gems and all the space and everything because it was giving me the beginning tutorial again and somehow the game had reset itself? Also, I wish sometimes maybe every 5 levels you level up, you could get a level 2 gem now instead of the level one and maybe on level 15 or something, the boxes could start generating level 3 gems? Idk but overall it’s a good game but I just wish it would stop glitching me out.

### 3/5 — Restart?

*2018-12-19, version 3.2.0*

“Merge Gems” is a really fun and addictive game although there are some problems. I’m not sure if it’s just my phone, but once when I was in the middle of playing, my game just randomly crashed and I had to start all over again at level 1. The game also includes many offers to get advantages by watching ads but, sometimes when I watch the advertisements they would exit out of the game. It’s a really fun game, and I want to play it more often but I can’t if these bugs aren’t fixed.

## Most critical reviews (10 lowest-rated)

### 1/5 — Earnings scam

*2019-03-27, version 3.3.0*

So, after a day of being idle in this game, you get a good reward of what you earned for 1 day. After a couple days, you expect to get a lot of money. But what is REALLY happening, is that you only get a days worth being idle, even if you’ve been offline for a whole week! When people realize this, they decide that they could get more money by being on the app (which is dumb because too much screen time can strain your eyes), and also, this game has too many ads! Overall,  Merge Gems is basically scamming you with what earnings you get. And by the way, playing this game without WiFi makes it not lag, and makes no ads randomly come up. That’s it.

### 1/5 — It was ok at first but...

*2019-01-21, version 3.2.0*

My game kept freezing and making a weird noise. I don’t know if it was my phone or the game but it also made me start over. I was really far in my game and it made me start all over and all I did was double tap and swipe up. I was beyond angry and frustrated and I tried everything to get my old game back but nothing worked. And when it would freeze it would do that to many times a day to count. Seriously like it happened a lot but I just ignored it. And now I have to start all over on my game. I think I might just delete the app. If u were to ask me if u should get the app or not, I say yes but I advise you to delete the app as soon as you start having problems if you do. I’ve had this app many other times on many other devices and it worked fine until now. That’s why I gave this app one star.

### 1/5 — Fun, but broken

*2019-01-03, version 3.2.0*

I’ve had this game for some time now, and I’ve thoroughly enjoyed most of it. There’s something satisfying about simply adding numbers to make larger ones, so I’ve had lots of fun with the title, but there are plenty of issues that just haven’t been addressed over time that kind of ruin the game. For example; it crashes all the time, the ads get overwhelming, and it’s a complete and total battery hog. I’ve never come across another app like this that crashes so much. It hasn’t always been this bad, but in the past 2 updates released for me, the problem has compounded and become almost unbearable. I can’t go 10 minutes without a crash, and if it even lasts that long, and even if my game lasts that long, my battery has lost about 10%-15% in that timespan. The ads on top of the screen aren’t bad at all, it’s the ones that play when switching from one world to another that really become annoying. Also, you can watch ads to boost earnings, or speed up progress, but they almost always “aren’t any ads available right now, please try again later”, despite the entire game being pack from top to bottom with ads. Don’t get me wrong though; I love this game, and I find it satisfying enough to play for a long time, but it’s currently too broken to fully be worth trying out. If the crashes alone get fixed, this review rating will drastically improve, so I hope for positive change in the future.

### 1/5 — OMG!! Inappropriate ad!

*2018-05-19, version 2.7.2*

When I was playing this game it was super fun! But then a disgusting ad showed up! It had a woman with nothing covering her breast, and the designer made her boobs very big. This is sexist and disgusting! What sort of creep would play that?!?! People always complain about the ads, “How is this rated 4+?”, etc, but I know that the ads are not accounted for in those ratings. But sometimes they SHOULD be. Please read this! And btw, if there is a no ads package, don’t tell me to buy it! that is just marketing, even when I had a legitimate problem! And guess what else? I am only ten years old, so any app that has ads that inappropriate I should delete. If you don’t reply, I won’t have any idea what to do and my solution will be to delete the app.
To anyone reading this that ISN'T the app developers, I suggest either deleting the app or shielding your eyes when they start bombing you with the ads!

### 2/5 — Too many ads.

*2020-01-27, version 3.4.0*

I only have one problem with this game, there’s simply too many ads. Anytime I open up the shop to buy more gems, an ad pops up. After I’m done and I press the “x”, i try to buy something but it says “land is full” so then I close out of it, merge some gems for space, then I click on the shop again and another ad pops up! It happens rinse and repeat for each stage- any time I click on a stage ANOTHER ad pops up! I admit that an ad should pop up through changing stages and only ONCE when opening the shop, but it just simply is too much.

### 2/5 — I am mad

*2018-12-09, version 3.2.0*

I loved the game until it started glitching first it toke me out of the game it wasn’t that bad I would just go back in the game but then it restarted me i got in the emrold i deleted it and then re-downloaded it because i like them game but it did it again can you please fix the bugs I really like the game but i will not re-download it until you fix the bugs so please do that thanks I downloaded it one more time to give it a chance but i got a tigers eye a tigers eye and not even a minute later it restarted me it took like 10 days to get that gem now you don’t fix the bugs I swear i will never download this game again please fix the game i was my fav game now fix it thanks

### 2/5 — Terrible game!

*2018-11-25, version 3.2.0*

I used to love this game, I played it every day, thoroughly enjoyed it. Overall, it was a pretty good game. But eventually, I started running out of storage, so I deleted the game. Recently, I reinstalled it, and was just starting to play. This morning when I opened the game, it was working. Then, as I continued to play, it started glitching out. It would freeze and return to my home screen without me even pressing the home button. I tried to cope with it, just opening the game every time it glitched, but then, once when I opened the game again, it made me start over 😡. Even though I had only gotten the game a couple days ago, I was on a pretty high level. I had unlocked the emeralds. To have to start over made me mad. I deleted the game and won’t be reinstalling it. Please fix this! It was a good game until the gliches!

### 2/5 — I have a problem..

*2018-04-26, version 2.7.2*

This is a good, fun game.. However, there’s a mechanic where you can watch an ad in order to double your rewards, and every time I want to double my reward it says “no ads found” when it’s got an advertisement on the top of the screen. It’ll also play ads when I change places or open the shop. So I KNOW it has ads that it can show me to double my reward. This is frustrating when I’m willing to watch an ad to get something, and instead it shows me an ad that I won’t get any reward from. 
They need to fix this, or else I may be driven to uninstall.

### 3/5 — fun at first but…

*2022-12-11, version 4.6.0*

so this game is just like all of the other merge games. barely any ads at first, easy to play, fun when you have nothing to do. it’s simple and entertaining, but it gets irritating after a while. 
the farther you progress in the game, the more ads you get. i set a timer for 5 minutes and counted how many ads i got within those minutes. in the end, there were 6 ads. that’s one ad per minute + 1 right after another. it’s even more irritating because the ads aren’t exactly random. if you leave your phone on this game without touching it once, you won’t get any ads because the ads automatically play whenever you press a button. literally every single time i press the shop button, an ad plays. it’s so frustrating and completely defeats the purpose of the quick, entertaining game that you initially download it for. also, this game takes up a stupid amount of space. 
it’s fun if you play it while doing something else, but ultimately horrible when you just want to sit down and play an easy game. 3 stars because it’s kinda fun and i like the colors, but oh my god, you don’t need to advertise dragon merge this much.

### 3/5 — Great, but there is something i hate

*2020-12-26, version 3.5.0*

This is a great game and I do enjoy playing it, but there is one thing that I don’t like: the mystery boxes. They give you things that you didn’t earn by merging and when you don’t want them they kind of invade the space on the board. The make the game very hard to enjoy. I do still love this game, but I would like if you could add the option to disable mystery boxes. That way the people who like them can keep them, and the people who don’t can disable them. If you add that, I will update my rating to 5 stars and will be able to enjoy the game again. Thank you for reading this, and please fix this soon.

## Most praised reviews (10 highest-rated)

### 5/5 — Great game

*2022-07-03, version 4.5.1*

I think the game is good! The only problem is that when you get to level 20, you can restart, and then you keep your achievements but also get a couple new ones. So when you discover more gems, it goes toward the achievement you had before you restarted. But it also gives you a new achievement, but it’s pointless, because all the gems you discover goes toward the old achievement, so it makes the game easier. It’s just confusing, really. Other than that, I think it’s great!

### 5/5 — Best game I have ever played

*2022-04-15, version 4.5.1*

This game is satisfying and entertaining and there are so many different ways to play it. The noise it makes whenever you merge anything is so satisfying but with the music is just a master piece. There is also so many different ways play ounce you get to about level ten you have a option to start in a new world and five levels later you have another option.

### 5/5 — Merge gems saved my life.

*2022-01-02, version 4.3.0*

I was in a very dark place in my life before I found this game. Recently I will sit in my room for hours on end just playing this game. It is very mentally engaging. The colors of the gems are so pretty as are the shapes. Let me tell you, one faithful day I was strongly considering ending it all. Then I saw the advertisement for this app and I broke down crying. I dropped my phone then picked in back up and kissed the ground it had touched. It saved me. I owe everything to this game. Game if you are reading this I am forever in your debt- Keto, calamari and killing my offspring.

### 5/5 — Too many ads

*2021-04-10, version 3.5.2*

I love this game it is so fun and I love all the beautiful gems but then the ADS!!! There are just too many ads! Every time I try to go in the shop and buy something there is an ad!!! Then when it’s done it says full then I try to go in the shop again and THERE WAS ANOTHER STUPID AD!!!!!!!!!!!! And again and again until on my 23rd try there was no ad and I was so happy but still WAY TOO MANY ADS please fix that.🥺

### 5/5 — Awesome game love it 😍

*2020-11-11, version 3.5.0*

Merge gems 💎 is a great time killer and everyone that thinks that this is a problem give merge gems a second chance a couple months or years ago I downloaded merge gems and a couple weeks or months later I deleted it because I had no room on my iPad than I downloaded it again cause it was very fun there is no problems except whenever I go into the shop 
there’s an ad and when I exit the ad my board is full so that’s the only problem please fix that I want to buy my gems and also this game is amazing whoever is reading this review pls download merge gems and developers pls fix that problem thanks again for the awesome game and have a good day 🙂

### 5/5 — This game is so addicting but i have one thing to say

*2019-04-27, version 3.3.0*

Let me start off by saying I absolutely LOVE this game and its so addicting. This game is a good time killer and an awsome game to play. There are so many gems to discover and there are different lands but thats the bad thing about the game, the separate lands. Its to confusing and you have to focus on that and your other worlds, please take that part out, that would be awsome!

### 5/5 — Seriously

*2019-01-03, version 3.2.0*

If your having trouble with glitching then just turn your internet of like seriously. Another thing if u get bored play another game. And I actually really like this game because looking at the gems is fun because they are really beautiful.
Although I just want on change which iiiiiiis MAKING GEMS TURN EVERY SECOND THEN IT wOULD LOOK MORE FUN!
Anyway sorry for shouting I am just sooooo frustrated because I have a brother who is TOTALLY ANOYING!
Soooo 🤖

### 5/5 — This app has to many adds

*2018-10-15, version 3.2.0*

Ok we all know that merge gems is a great game and idea but it has to many adds and if you are reading this you probably already know that this game has to many adds and I try to Break my phone when this game goes on adds and I am soon literally going to Break it and have a total outburst because at the moment I would be so mad I probably couldn’t write this review so I get so mad😡👿😡👿😡👿😡 I could not even find my phone 📱

### 5/5 — Great!

*2018-07-12, version 3.0.0*

I'm only 7 years old. But I still love the game, I had this game when I was 6. I loved the ads for this game so I bought it. A good device for this game is mobile. I'm on my tablet and it's not laggy at all! No ads. But for the people who don't have a mobile device are getting too many ads, and your getting a lot of money from them. But still I love this game and very close to beating it.

### 5/5 — Bad

*2018-06-02, version 3.0.0*

When you get super far like really far they ask you do you want to change skin with bonus prizes but they don’t like you change one game I change the whole game you start all over again complete waste of time I had a jam call toll pass it was beautiful I almost had I need to merge a few more things and I would’ve gone next level topaz but of course it’s a fraud but everything is tear up the check if you haven’t I haven’t done any bonus things and I said it all the more again for nothing this game is the worst are you staying at a five-star perfect game super game
Now it’s terrible so now it’s a two star I wish I could do know start reading that back but I can’t so you’re a piece of Melted software

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
