# Merge Magic Academy — user reviews

> 7 indexed App Store user reviews of Merge Magic Academy by ZYMobile, rated 4.90/5 from 317 ratings.

- Source: https://appshunter.io/ios/app/merge-magic-academy/id6746467003/reviews
- App overview in markdown: https://appshunter.io/ios/app/merge-magic-academy/id6746467003.md
- Rating breakdown: 5★ 301 · 4★ 6 · 3★ 3 · 2★ 4 · 1★ 3

## Most critical reviews (7 lowest-rated)

### 1/5 — Lost progress trying to fix bug, no customer service

*2025-09-27, version 1.12.0*

Hello, so I was on level 56 on this game, and I literally just finished making a couple of purchases and for some reason did not have the most recent update so the only way that I know how to fix that on every app I’ve ever played on was to delete it and then re-download it and when I did that I lost all of my progress and all the money I had just spent and I’ve been trying to get a hold of someone with customer service and apparently they just don’t exist. I am infuriated by this and if somebody knows how to contact a human being that can fix this that would be lovely. Otherwise I’m done with this app and spending all the money. I’ve been spending on it which is an embarrassing amount.

### 1/5 — Merge Magic Academy

*2025-08-30*

The people & order and not showing up, it been 2 days can’t play fix it please or I’m deleting the game.

### 2/5 — No Purchases

*2025-12-03*

Unable to make purchases due to “unstable” internet connection, which is completely false. Uninstalled with no result.

### 2/5 — Frustrated

*2025-11-06*

I enjoy this game. It takes to long to advance to be able to advance for the next building or whatever!

### 5/5 — Jasmine Nicole Jackson

*2026-03-19*

Jasmine Nicole Jackson

### 5/5 — Excellent

*2025-10-29*

Really enjoy this game! It’s very fun!

### 5/5 — Merge magic academy

*2025-07-01*

Nice game I’m in the early stage of playing it but it has drawn my attention I hope we have a guild some where down the road  keep up the good work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*