# Merge Tales — user reviews > 276 indexed App Store user reviews of Merge Tales by IVYMOBILE INTERNATIONAL ENTERPRISE LIMITED, rated 4.70/5 from 2,320 ratings. - Source: https://appshunter.io/ios/app/merge-tales/id1579489674/reviews - App overview in markdown: https://appshunter.io/ios/app/merge-tales/id1579489674.md - Rating breakdown: 5★ 1,881 · 4★ 243 · 3★ 108 · 2★ 31 · 1★ 57 ## What do users think of Merge Tales? Overall sentiment: neutral **Pros** - 💕 Beautiful graphics - 🎨 Cute animations - 🎉 Fun and relaxing gameplay - 🤑 Generous rewards - 🕰️ Continuous updates **Cons** - 🔍 Lack of instructions - 🕰️ Slow progress without spending - 🛌 Elves sleep too much - 🗑️ Inability to delete items - 🔌 Frequent crashes and bugs **Commonly reported bugs** - Game freezes and crashes - Login/save issues across platforms - Event progress reset after updates - Inability to watch reward videos **Most requested features** - Allow saving progress across devices - Increase land healing speed - Add magnet feature to collect items - Reduce event completion requirements - Improve video ad reliability ## Newest reviews (13 of 276) ### 3/5 — Game won’t start blackscreening *2026-07-02, version 2.6.8* Same issue as problems It just shut off works on other devices not sure what to do or how to fix problem, please advise thank you ### 4/5 — Chronic User Suggestion *2026-05-29* Been playing this for years and have always had a grand time; something that I think would make everything easier and be so much more helpful is a magnetize option where you can 2x click on an object or something and all of the objects like it will be drawn to it so you don’t have to drag every single one every time to make mass merges. This would make everything so much more enjoyable please and thank you. ### 4/5 — Please *2026-05-14, version 2.6.8* Same issue as problems It just shut off ### 2/5 — Hi *2026-04-23, version 2.6.8* Question. could you guys fix the game so it’s not Christmas anymore when you open the game you have Christmas themed of everything even in the game it is April get with it cause it’s not winter anymore. ### 3/5 — Meh *2026-04-07* When will there be an update. .?Still shows up with Christmas icon ### 4/5 — Fun Game, can’t finish every level… *2026-02-25, version 2.6.8* I love this game. The main frustration I have is there’s not enough items to merge and finish the level. It happens on most of the levels. ### 3/5 — Lost my game *2026-02-14, version 2.6.8* My game crashed, how can I get it back? I have been playing for a couple of years! ### 4/5 — Хранилище монет *2026-01-18* Хранилище монет было улучшено до 5500. Неожиданно всё слетело и теперь наверху экрана показывает, что максимальная вместимость 100 монет. Хранилища стоят на локации, никуда не делись. Очередной баг. Исправьте, пожалуйста ### 3/5 — Not loading *2025-12-28* It’s bean since 2 weekend I can’t play my game is not loading and I did all my update ### 3/5 — Please *2025-12-24, version 2.6.7* Same issue as problems It just shut off ### 1/5 — Game won’t load *2025-12-23, version 2.6.7* Game won’t load ### 1/5 — Désolant *2025-12-23* Depuis la mise à jour, du début décembre 2025 le jeu ne fonctionne plus. Quelle arnaque ### 1/5 — Not loading *2025-12-22, version 2.6.7* Latest version won’t open ## Most critical reviews (10 lowest-rated) ### 1/5 — Too Many Glitches *2026-06-12, version 2.6.8* I am noticing in the Ruins Event Wonderful Museum that the event already started and there was already 2 elves already in the game. I did not download the event and start the event myself. I am also noticing I have to close the game all the way out and reopen it to get the eggs merged. Sometimes the game itself freezes. I have played this game for a while. My original account disappeared and I had to start over from scratch. ### 1/5 — Event *2026-03-30, version 2.6.8* I’m in a bakery event and when I opened it to start playing it took me to the same event that I played months ago and I resumed with the same progress, instead of starting over as I have done with all the other events. Also the Home Screen is still Christmas holiday theme. Please fix this. I’ve been playing this game for years and it’s very glitchy as of late. ### 1/5 — Don’t buy anything! *2026-03-24* Used to love this game, just recently tho they are taking your money and not supplying the items, when trying to contact them I’ve been ignored for 3 days now. Requested refund through Apple. Will be removing game when it’s completed the refund. ### 1/5 — Сократилась вместимость хранилища монет *2026-02-19* Было 2000+, стало 100. Все хранилища на месте, новые невозможно купить из-за ограничения монет. Исправьте баг ### 1/5 — Lost my game *2026-02-17, version 2.6.8* My game crashed, how can I get it back? I have been playing for a couple of years! I have made plenty of purchases. Please can you get my game back? ### 1/5 — iPad upgrades videos stop playing *2026-02-01, version 2.6.8* How do I fix it ### 1/5 — upset *2025-12-25, version 2.6.7* i can’t open the app every time i try i get kicked out ### 1/5 — Won’t open *2025-12-24, version 2.6.7* What is the problem with this game? When i try to open it flashes real quick then closes. I’ve tried all the normal things to fix it without success. It’d be great if the developers could fix this . I can’t even report the problem to them?!?!?! ### 1/5 — Problem opening App *2025-12-23, version 2.6.7* I have not been able to open the app in over a week. This occurred after the last update. Continues to just go back to Home Screen. I have invested a lot into this game and do not want to lose my progress. Please find a solution. ### 1/5 — Lỗi game *2025-12-23, version 2.6.7* Mấy ngày rồi không vào được game ## Most praised reviews (10 highest-rated) ### 5/5 — Update *2026-05-16* Ich spiel nun schon eine ganze Weile, bisher fast fehlerfrei. Seit gestern, nach dem Update, startet das Spiel gar nicht mehr. Der Support nur auf chinesisch- also gar nicht erreichbar- 👎🏻. Auf Facebook keine Antwort -👎🏻. Ich dachte, das heutzutage die Spielentwicklung und Fehlerbehebung etwas besser funktioniert. Schade, es hat echt Spaß gemacht zu spielen. ### 5/5 — Aide avec mon jeu *2026-02-05* Je vous donne 5 étoiles pour votre jeu et surtout l’aide reçue lors d’un problème avec mon jeu. Par contre, 5 étoiles n’est pas suffisant parce que la patience que vous avez eue avec mon problème du jeu est remarquable. ### 5/5 — После обновления *2026-01-04* Спасибо большое за то что починили игру) 2 недели ломки по игре, но теперь все в порядке…..))))) ### 5/5 — Alles wieder prima, danke für die Fehlerbehebung 😃 *2026-01-03* Eben konnte ich das Spiel erneut aktualisieren, seitdem läuft alles wieder bestens, vielen Dank liebes Merge Tales Team! Und ein frohes und gesegnetes neues Jahr wünsche ich 😊🙏🏻 ### 5/5 — Yay! *2026-01-01* The newest update (12/30/25) fixed the game crashing issue for me. I can once again play on my iPad. 🙂 **Developer response:** Thank you for your feedback, we will continue to optimize account login and strive to give you a better gaming experience! ### 5/5 — Leider nicht MEHR spielbar *2025-12-27* Ich Kann das spiel nicht mehr őffnen ### 5/5 — Tolles spiel *2025-12-26* Ich kann es leider nicht mehr spielen seit dem update letzte Woche 😔 iOS. Hab alles probiert. Gelöscht, neu installiert. Stürzt sofort wieder ab ### 5/5 — Can’t log in *2025-12-20, version 2.6.7* Please help. App asked for update and now it won’t open for me! ### 5/5 — Problem with my game *2025-12-18, version 2.6.7* Why is my game came back to the first level. I lost everything and I wonder why. Please help. Thanks ### 5/5 — Bloquer *2025-12-17* Impossible d’ouvrir le jeu depuis plusieurs jours --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*