# Merge Ville: Match Puzzle Game — user reviews > 127 indexed App Store user reviews of Merge Ville by AI Games FZ, rated 4.60/5 from 350 ratings. - Source: https://appshunter.io/ios/app/merge-ville-match-puzzle-game/id6615085598/reviews - App overview in markdown: https://appshunter.io/ios/app/merge-ville-match-puzzle-game/id6615085598.md - Rating breakdown: 5★ 273 · 4★ 42 · 3★ 17 · 2★ 6 · 1★ 12 ## What do users think of Merge Ville? Overall sentiment: mixed **Pros** - 🚀 Fast-paced gameplay - 🎨 Beautiful graphics - 🕹️ Engaging merge mechanics - 👍 Relaxing and enjoyable **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow progression and long wait times - 🔒 Difficulty accessing account/progress - 🌐 Lack of language support **Commonly reported bugs** - Generators and buildings getting stuck - Inability to progress past certain levels - Crashes when accessing specific features - Disappearing or lost progress **Most requested features** - More levels and content updates - Improved stability and bug fixes - Better account management and saving - Additional language options ## Newest reviews (14 of 127) ### 2/5 — Constant crashing! *2026-08-29* For the most part, I really enjoy the game. However, there is so much crashing so often when I try to open a gift, treasure I wanna switch back-and-forth to and from Zooland. I hope you fix this bug soon or may give up on the game entirely. ### 3/5 — It's OK so far, but… *2026-08-19* There's way too much on screen tapping going on. It is really annoying to have the game force you to take steps by throwing stuff up on the screen while you're doing something else. ### 4/5 — Al *2026-06-22, version 0.15.6* Lake view Completed but lake view event still takes place and can’t get anymore points from it. Stuck on Lev 20 and can’t open anymore characters due to not having materials for it. Now game crashes every time I try and open chests. Getting ridiculous now. Love the game but it’s getting frustrating now. ### 3/5 — Sick of the crashing *2026-06-12, version 0.15.5* I love this game, but it crashes all the time. 😡 I can’t even get into the animal park now. Please sort this mess out!!!! ### 3/5 — Frustrated!! *2026-05-15* Have to delete game constantly & restart- from the beginning & it’s always at different points the game. Either the tech people with the game or Apple personnel need to find & fix this issue. I like the game but not this issue!! Also every time I restart this game - it’s always changing!!! It’s like each new addition is showing up faster & issues with the animals & their “ homes” — every time it comes up- it starts ALL OVER! The next issue with Ralph- starting him- from his beginning and he doesn’t last long he freezes up I have only gotten past the first two locations trying to get into the no three locations trying to get into the fourth once when it froze up and I haven’t made it back to that since fix the game or let me know if it’s the game or if it’s in my phone thank you ### 4/5 — Charlie *2026-05-10, version 0.15.4* You never get enough time or energy to finish a lot of it,enjoy playing just wish for more time and energy. Not on it all day only once so things run out very quickly merge villa. Still not enough energy to do or complete all tasks,seriously thinking of giving up ### 2/5 — Loved it until…. *2026-05-03* The newest update is ridiculous. Thirteen large flowers to clear a twisted park section as opposed to one prior is impossible within the allotted time. The cowboy level simply repeats over and over after each session. No longer fun, it’s simply frustrating. I must sadly move on. ### 2/5 — Game *2026-04-18* I love the game,but I’m only giving it 2 stars. I would give it 5 stars but I have six (6) big animal houses that I can’t open. I get kicked out of the game when I try to open them. That also happens when I press the magnifying glass on the main game. There is no way to get tech support. It’s very frustrating. 😢 **Developer response:** Hello there! We are sorry to learn that you've encountered these issues! Please send us your Merge Ville ID via email, so that we can investigate. The ID can be found in your in-game Profile. Our address is info@aigames.ae ### 2/5 — Options *2026-03-22* Love the game but there’s no option to contact support if something goes wrong with your game an there is no option to log in to save your progress. On my ipad I had made multiple purchases to add on daily rewards totaling around $30ish but it’s busted so I downloaded this game on my phone and can’t access that account. :( ### 3/5 — It's OK *2026-03-20, version 0.14.11* Takes too long to move forward unless real money is spent! ### 3/5 — Far too many pop ups *2026-02-18, version 0.14.9* Please help updated my tablet and now lost all my progress, nowhere to say where to contact you! Trying to play the game but far too many interruptions with the pop ups, not as good as other merge games. Hard to get needed items to create/collect, unless you spend money of course, which I am not doing ### 4/5 — Charlie *2026-02-10, version 0.14.9* You never get enough time or energy to finish a lot of it,enjoy playing just wish for more time and energy. Not on it all day only once so things run out very quickly merge villa ### 2/5 — 2nd review updates needed! *2026-02-08, version 0.14.8* I really like this game but updates are desperately needed!! Cannot progress in the animal park as not getting any of the higher level animals (except for the first 2 ages and ages ago) and my enclosures are at max level - it’s just so pointless! Also stuck on level 20 in the main games for weeks and weeks despite reaching max on that ages ago too! Come on, please! ### 2/5 — Progress stalled… *2026-01-02, version 0.14.7* This game was one of my favourites but I have been stuck at level 20 on the main game and animal game for weeks….it just seems to have stalled. Also in the animal game it isn’t producing any new animals, despite there being more. It’s super frustrating! Prior to these problems I would have rated it a very solid 4. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not staying on *2026-08-07, version 0.15.9* Keeps Goni off ### 1/5 — Don’t Bother *2026-07-27, version 0.15.8* I’ve been playing this game for years but now the game doesn’t even open. There is no customer support whatsoever. I’ve contacted developers but they don’t even answer any queries. No updates, chests don’t open, now game refuses to open. Don’t waste your time people, I will be deleting game now which is such a shame 😢😢 ### 1/5 — Stupid *2026-06-27, version 0.15.6* Doesn’t work. I got so far and the game won’t let me on! I loved playing it,but now I’m deleting because it’s so aggravating! ### 1/5 — New Land!! *2026-05-23, version 0.15.4* This the 3rd time the game has locked up! I’ve had to delete it twice before! This time I’m deleting for good ### 1/5 — Far too many pop ups *2026-04-29, version 0.15.4* Really don’t like the changes foisted upon us, think I’ll delete it Please help updated my tablet and now lost all my progress, nowhere to say where to contact you! Trying to play the game but far too many interruptions with the pop ups, not as good as other merge games. Hard to get needed items to create/collect, unless you spend money of course, which I am not doing ### 1/5 — Leider nur bis lvl 20 *2026-04-17* Ein echtes Schmuckstück unter den Spielen ich liebe es nur leider ist bei Level 20 Schluss . Schade ### 1/5 — Schade!!! *2026-04-05* Ich habe jetzt seit Ewigkeiten gespielt ab Level 20 Level man nicht mehr auf und heute hat sich das Spiel komplett aufgehängt habe es mehrfach an und aus gemacht nichts geht mehr!!!Sehr ärgerlich also überlegt es Euch ob Ihr soviel Energie für nichts verschwendet😔😔😔😔 ### 1/5 — Merge Ville *2026-01-25, version 0.14.7* The stupidest game ever! ### 1/5 — The app is not working *2026-01-13* The app has not been working properly since that centre section that is coming soon opened up . Since then there are no paper planes & all I get are pine trees as plants .. there is no support option available & this is the only way I can try to get some support. Please fix your app ### 1/5 — Bug *2026-01-09* Game crashes when I go into the collection book to get rewards for items I’ve discovered ## Most praised reviews (10 highest-rated) ### 5/5 — Лучшие! *2026-04-29* Глаз не оторвать, какая красивая игра <З ### 5/5 — Update Please *2026-04-11* I love this game, but right now I have too many helper workers and no way to delete them. I really am looking forward to the next levels on both the main game and the zoo. PLEASE HELP ME WITH THE EXTRA DUDES ### 5/5 — Gizmo *2026-04-09, version 0.15.1* Really enjoying game but when are we getting an update. Nearly finished my last house and the fun is going out of the game knowing I can get no further ### 5/5 — Хочу *2026-03-05* Когда свадьба Оливии и Райана? ### 5/5 — Gillian 👸👸👸👸👸 *2026-01-08, version 0.14.7* 🤟🤟🤟🤟🤟🤟👁️👁️👁️👁️👁️👁️ ### 5/5 — First Review and second *2026-01-07, version 0.14.7* Why is there no support for this app or contact us button on the app Loving it at present the only problem is the ships always asking for eggs there are loads more other items they could ask for that’s annoying a frustrating as most of the recipes need them as well so it needs sorting out but so far so good I’m enjoying the game a lot and love the wackier characters ### 5/5 — First Review *2025-12-31, version 0.14.7* Loving it at present the only problem is the ships always asking for eggs there are loads more other items they could ask for that’s annoying a frustrating as most of the recipes need them as well so it needs sorting out but so far so good I’m enjoying the game a lot and love the wackier characters ### 5/5 — Самая лучшая игра! *2025-12-27* Играю каждый день! Всегда есть чем заняться! С нетерпением всегда жду нового контента! ### 5/5 — The best game *2025-12-03* I didn’t like it at first, but it did grow on me. I love it, and it is growing strong. It’s up to being my 3rd game. Thank you. ### 5/5 — Help *2025-11-12, version 0.14.4* Please give me more levels, I love the game, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*