# MergeIn

> Business platform for customer interaction, sales, and client management. (iPhone/iPad app by Merge In, LLC.)

- Source: https://appshunter.io/ios/app/mergein/id1098000481 (this page in markdown: same URL + `.md`)
- Developer: [Merge In, LLC](https://appshunter.io/developer/1098000480)
- Category: Social Networking
- Price: Free
- Rating: 5.00/5 from 4 App Store ratings · 2 written reviews indexed
- Age rating: 12+
- Requires: iOS 10.0 · 104 MB
- Languages: English
- Released: 2016-10-13
- Data updated: 2026-06-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/mergein/id1098000481/reviews.md

## What is MergeIn?

Connect with your customers where they are, while taking your business where you want to go!


What Merge-In offers for consumers.
Connect face  to  face, get product questions answered quickly and get shopping and other assistance from sales and customer support agents from our global marketplace of brick & mortar and online businesses.,

IT’S TIME TO CONNECT WITH CUSTOMERS ON A DEEPER LEVEL.
Simply download the MergeIn app, enter email and password, and add yourself to your company.

SELL LIKE AN ALL-STAR:

- Send broadcast MMS messages to existing clients and opportunities
-Provide real-time access to products and services
-Help customers   find what they are looking for instantly
-Keep client lists organized


INCREASE SALES THROUGH FAST CHECKOUT:
-Use the App to stay connected with new and repeat clients and, recommend services or, display and upsell products.
-Transact on the spot—just add items to your shoppers’ cart, and lead them through the in-app payment process

EASILY MANAGE YOUR CLIENTS:
-Keep track of your top clients and& website visitors with our CRM integration--giving you access to client contacts information, and purchase history.
- Invite loyal clients by SMS or email to your new digital business locations or departments,  and add them to your top sales associates’  contacts list.

If you have a business on Merge-In, our app has all of the tools you need to manage your team: process orders, collect data from website visitors, view call reporting and more.


About Merge-In

Merge-In was created to meet the unique challenges that companies of all sizes face when quickly scaling customer service and sales support. We provide a platform that helps you enhance communication and deliver customer satisfaction as customer needs and expectations continue to change.

## Key features

- Face-to-face customer connection
- Broadcast MMS messaging
- Real-time product access
- In-app payment processing
- CRM integration for client management
- Order processing and data collection

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/mergein/id1098000481/reviews.md

### 5/5 — Cool App

*2019-11-21*

New way to connect live with businesses.

### 2/5 — Fraud Company

*2017-03-08*

Misguides users. Isn't user friendly. Bad experience.

## Frequently asked questions about MergeIn

### What is MergeIn?

MergeIn is a business platform designed to help companies connect with their customers, enhance sales, and manage client relationships. It offers tools for direct customer interaction, product showcasing, and streamlined checkout processes.

### How does MergeIn help businesses sell more?

MergeIn enables businesses to sell more by providing real-time access to products and services, facilitating instant customer assistance, and allowing for on-the-spot transactions through an in-app payment process. It also supports upselling and recommending services.

### Can I manage my clients with MergeIn?

Yes, MergeIn includes CRM integration to help you keep track of top clients and website visitors. You can access client contact information and purchase history, and invite loyal clients to your digital business locations.

### What devices does MergeIn support?

MergeIn is available on iPhone, iPad, and iPod devices, allowing businesses to manage their operations and customer interactions across Apple's mobile ecosystem.

### How often is MergeIn updated?

The latest version of MergeIn is 2.2.3, which was last updated on January 26, 2022. This indicates a history of updates, though the frequency is not explicitly stated.

### Is MergeIn free to use?

MergeIn is offered for free. However, it does contain advertisements, as indicated by its ad-supported monetization model.

### What is the age rating for MergeIn?

MergeIn has an age rating of 12+, making it suitable for users aged 12 and older. This rating suggests content appropriate for a general audience within that age range.

### Does MergeIn have ads?

Yes, MergeIn contains advertisements. This is part of its ad-supported monetization strategy, which allows the app to be offered to users at no cost.

## Version history (last 5 releases)

### 2.2.3 — 2022-01-26

Fixed bug where video calls from iOS app to iOS app was not showing for the caller

### 2.2.1 — 2021-12-01

Fixed black screen bug for calls when camera is off

### 2.2.0 — 2021-09-15

*Fixed bug that used to close the app when dragging video
* Added new test account credentials for the business owner (admin)

### 2.1.9 — 2021-09-01

Twilio video iOS white screen bug fix
Performance improvements

### 2.1.8 — 2021-07-29

* Allow for videos to be compressed before uploading to Cloudinary for the MMS feature
* A few bug fixes and performance improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*