# Meridian Energy — user reviews > 47 indexed App Store user reviews of Meridian Energy by Meridian Energy Limited. - Source: https://appshunter.io/ios/app/meridian-energy/id1440432765/reviews - App overview in markdown: https://appshunter.io/ios/app/meridian-energy/id1440432765.md ## Newest reviews (15 of 47) ### 2/5 — Always has open error *2025-07-24, version 1.69.0* Keep getting told to wait or reinstall and sign back in. Getting real over it... ### 2/5 — It’s ok *2025-06-18, version 1.68* This app is just ‘ok’. Not great for solar users as only shows usage. Frank energy’s app was far superior ### 2/5 — Where has all my data gone? *2020-09-12, version 1.49.0* Can’t understand why all my previous import export data has vanished. Would also be much better if import and export data was displayed on the same tab. ### 1/5 — Can’t log in *2020-01-25, version 1.46.1* Despite having been invited to try the app by Meridian. ### 1/5 — Broken *2019-12-02, version 1.45.0* No matter how hard you try you can never log in to this app. It’s as good as a wet tissue. ### 1/5 — Problem *2019-11-02, version 1.44.0* Can’t sign in to app ### 1/5 — Can’t login *2019-10-17, version 1.44.0* Like everyone else, I can’t login on the app but can online with the same credentials. What customers can use this app? And why release it if most can’t... makes no sense. ### 1/5 — poor app *2019-09-18, version 1.44.0* Downloaded the app weeks ago and still can’t get into it!!! Tried emailing for some answers etc and still nothing!!! ### 1/5 — Can’t log in *2019-09-12, version 1.43.0* Can’t log in....why can some people use and not others...why put it on the App Store? ### 1/5 — Can’t sign in. Useless app. *2019-08-24, version 1.43.0* Apparently it’s only for selected customers. No update as to progress on app development and rolling out to all customers. Maybe Meridian should focus on looking after their existing customers and getting their app to everyone instead of offering bonuses and discounts to new customers whilst the existing are ignored. Maybe it’s time to change power companies... ### 1/5 — Unable to log in *2019-08-05, version 1.43.0* I’m not sure if this app is ready. ### 1/5 — Can't even sign in *2019-07-26, version 1.43.0* No issues signing in using the Web interface. App refuses to sign me in. I've tried my credentials manually and using my stored passwords. I don't see any other option apart from 'join us' where it takes me back to the Web interface 🤷‍♂️ ### 1/5 — Rubbish *2019-07-19, version 1.42.0* Rubbish app. Slow, glitchy, waste of time ### 1/5 — Can’t even login *2019-07-08, version 1.42.0* Not a great start, login saying incorrect password but can still logon the website with same password so what’s going on there? Deleted app after 5 mins. Shouldn’t even get one star ### 1/5 — Can’t log in. *2019-06-21, version 1.41.2* Still can’t log in. Not that I’m worried anymore I’m switching to another power company. ## Most critical reviews (10 lowest-rated) ### 1/5 — One of the laziest power company *2025-08-31, version 1.69.0* You have to wait for 2 hours on the line to answer your phone. Unprofessional service and the app doesn’t even work properly. ### 1/5 — Impossible to contact *2025-06-19, version 1.68* I was waiting for 30 minutes on hold. Then No answer. I don’t what kind of business is this. Going to disconnect the power and close the account. ### 1/5 — Featureless *2024-12-17, version 1.66.1* Logged in and can see power usage, but nothing about generation from solar panels. Tried to switch between property accounts and the app crashed and didn’t recover on close/reopen ### 1/5 — App not working *2023-04-30, version 1.65.0* Can’t access even after log in , so didn’t pay for last 2 months, ### 1/5 — Rubbish *2022-07-19, version 1.60.0* Doesn’t work. Can’t login. Useless. ### 1/5 — Confusing *2021-02-19, version 1.51.0* This app seems over-designed and under-tested. I can’t see whether or not I’ve paid my most recent bill; I can’t see how much I owe on my account; I can’t see when my next bill will be issued or due for payment. Without this basic functionality, I can’t see the point. ### 1/5 — Not worth it *2020-08-20, version 1.49.0* Keep on saying they’re rolling this out to customers, but it’s been a couple of years since they made the app. How is it taking this long?? ### 1/5 — Terrible service *2020-08-06, version 1.49.0* Took an hour of my day to finally get access to my account so I could simply find out how much to pay on my bill. For some reason Meridian decided to change the email address the account was linked to into my exes email address. Have since cancelled my account with Meridian. ### 1/5 — 93yrs *2020-02-20, version 1.46.1* Would like to know why after trying several , times to log in only to be told “try again” At 93yrs of age and trying to hold it together , I have already got the app, which is very nice. I have been with meridian since the change over from Christchurch Electricity Department was in use — back in the day, have I been so annoyed . What is the holdup !!!!! Granny 93 ! Nicknames???? Creepers ! Now it’s the nicknames ?? ### 1/5 — Doesn’t work *2020-02-08, version 1.46.1* Got an email saying my account is ready to use on the app (which I didn’t know existed until I got the email). Downloaded the app and tried to log in and it tells me my account isn’t ready for the app and to wait for an email... 🤦‍♂️ ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app *2024-08-13, version 1.66.1* I had low expectations after reading the bad reviews from years ago. Surprise, this app is great! Feels really smooth, and gives me a great understanding of my daily usage. Would love if they could add monthly usage as well 🙂 ### 5/5 — Slight complaint *2023-09-27, version 1.66.1* Moved to a new address 29 th of September to Kaiapoi and today our street was without power but other people in the community got a text about the outage from their power company. I did not . 9am to 5 pm . Second time since I’ve moved and realise they are upgrading but it would have been nice to know ahead of time due to others in the community getting a update from their providers. As I said slight complaint but otherwise I’m good with your service Previous address 41 Winton St Albans CHCH Thank you Alix Bradley ### 5/5 — Fantastic app *2019-06-23, version 1.41.2* After receiving an email message, I was able to log straight in. No problems at all. Information is very useful for forecasting and adjusting usage. Thanks Meridian! ### 5/5 — Cool graphs *2019-03-07, version 1.38.0* Use this all the time as super handy. Worth waiting for access. ### 5/5 — Happy customer *2019-03-06, version 1.38.0* Love the app! So easy to use and some cool features ### 4/5 — Helpful wee app, does what is needed.. BUT *2025-03-25, version 1.66.1* PLEASE MAKE THE NOTIFICATION GO AWAY. 😂 Ever since I got this app, the very first notification I can’t “dismiss”. The “Welcome to Meridian” link on the notification just opens the homepage.. the badge has never gone away! I value the rest of the notifications. I don’t want to have to turn them off. How do I make that one goooo! Send heeeeelp! (PS, fairly technologically capable.. not just a turn it off and on problem, please make it possible to mark the account activity notifications as read so that I can be rid of thiiiiis) ❤️ ### 4/5 — Andy *2019-06-05, version 1.41.1* Perhaps instead of giving $200 sweetener to new customers, they spent money developing app we would all be happier! ### 4/5 — Great App *2019-03-07, version 1.38.0* Very useful.. nice and clean ### 3/5 — Making payments *2020-05-06, version 1.47.0* Good app, Tf! Now we have to add credit card first before paying online and app. Feels like yah trying to chase your old customers away😂🤣🤣 ### 3/5 — Unable to login *2018-11-21, version 1.36.4* I'm not able to login to the app so not sure if it is active yet. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*