# MeriTrade — user reviews > 25 indexed App Store user reviews of MeriTrade by Meristem Securities Limited, rated 4.30/5 from 96 ratings. - Source: https://appshunter.io/ios/app/meritrade/id977562417/reviews - App overview in markdown: https://appshunter.io/ios/app/meritrade/id977562417.md - Rating breakdown: 5★ 70 · 4★ 8 · 3★ 3 · 2★ 3 · 1★ 12 ## Newest reviews (5 of 25) ### 2/5 — Been unable to actually open an account *2025-12-21* There are three stages for verification. It’s going fine the first two stages at the third stage it doesn’t continue to create the account. ### 2/5 — Online support *2025-09-09* Can your online support be more effective…. At least reply 🤷🏿‍♂️ ### 2/5 — Poor performance *2025-08-29, version 6.0.40* This app performs below average. Recently slow and unable to view account except you logout and login again. ### 2/5 — Mr Daniel Lewis *2020-05-15, version 4.0.4* This app functions below average as it crashes unnecessarily. The screen then become blank and unresponsive. The only way back in is to shut down phone and restart. Poor trading application. ### 1/5 — Up to no good App *2018-04-13* All i get is “Error validating your request try and log in again” ALL THE TIME **Developer response:** Hello Mahdi Ahmed, thank you for the feedback. We apologize for the inconvenience. Kindly update the app as the issue has been fixed. Thank you for choosing Meristem. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Customer service *2026-02-25, version 7.0.11* The customer service agents are either not trained properly or they just don’t care. And when you upload documents for verification on the app, it’s Russian roulette if it uploads. The system will tell you it’s uploaded and will send a notification pending review takes 2 days, just for the agents to tell you they have not received anything. Better luck and service on other platforms. ### 1/5 — Hope I was not scam *2026-02-21, version 7.0.02* Immediately I funded my account, I was looked out and my screen blank. Since morning I haven’t been able to log in even when I had to put off and on my phone. ### 1/5 — Review *2026-02-19, version 7.0.02* App is more confusing now, added too many new parts and removed the basics. A trading app should be easy to use to trade, check performance to make decisions and observe current portfolio. The best part of Meritrade use to be the ability to chat customer care and getting quick response. They need to do better. ### 1/5 — Fraudsters *2026-01-02* This broker are not free with letting me withdraw my funds They are thieves I deposited money from my bank account and trying to withdraw they’re saying I need to do kyc verification of utility bill Don’t put any money here or they’ll trick you with unnecessary protocols ### 1/5 — Fraud *2025-11-01* It is a big scammer app,they are scammers.I have not been able to gain access to my account since I deposited ### 1/5 — Very mediocre *2025-10-15, version 6.0.46* The app keeps logging me out and does not recognise my password ### 1/5 — Stupid app *2025-09-01* This is a very useless app don’t download it , a mobile gaming app is way more better than this rubbish ### 1/5 — Scam *2025-05-01* It’s a scam broker how will I be waiting for one month for my account to be created and I can’t withdraw the money I deposited ### 1/5 — Update *2020-11-09* Please this app needs to be updated, more features and up to date concise history activities needs to be updated thanks. This is just a juniors app. 1 star app smh!!! **Developer response:** Dear Chima, There have been several updates on the app to maximise your experience. Kindly update to the latest version to enjoy all the new features. Thank you for choosing Meristem. ### 1/5 — No Face ID *2020-10-25, version 4.0.4* The application does not support Face ID and you can't reset your login details. Fix it! ## Most praised reviews (10 highest-rated) ### 5/5 — Great experience *2026-06-27* Good customer experience . Had initial glitch but it’s seamless now, and customer experience is better. ### 5/5 — Great Trading App *2026-06-24, version 7.0.29* I’ve been using Meritrade for the last eight years, and what I find useful is the customer interface's ability to check my stocks in real time, place orders, and the ease of withdrawing funds from my brokerage account ### 5/5 — Easy to execute trades *2026-06-11, version 7.0.27* The app keeps evolving which makes it easy for users to place trades and follow up with the Nigerian stock market. I like the new updated version and kudos to the team making easy trading of NGX a reality ### 5/5 — User friendly *2026-04-27* The latest update has made the app easier to use. ### 5/5 — Love it *2026-04-21* Excellent ### 5/5 — Fantastic *2026-04-21* I love this.! It awesome ### 5/5 — New features *2025-07-01* The team should keep up the good updates ### 5/5 — Great App *2019-06-25* Interesting, easy, seamless and user friendly ### 4/5 — A user friendly platform *2026-06-10* It’s a good platform to trade. Just that charges can sometimes be high. ### 2/5 — Frustrated! *2026-02-20* I updated my app on the 17th of February 2026 and I’m yet to gain access to my account till today 20th of February 2026. It keep telling me to login with my email and password --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*