# Meritrust Business — user reviews > 73 indexed App Store user reviews of Meritrust Business by Meritrust Credit Union, rated 4.80/5 from 8,257 ratings. - Source: https://appshunter.io/ios/app/meritrust-business/id457535059/reviews - App overview in markdown: https://appshunter.io/ios/app/meritrust-business/id457535059.md - Rating breakdown: 5★ 7,241 · 4★ 641 · 3★ 163 · 2★ 44 · 1★ 141 ## What do users think of Meritrust Business? Overall sentiment: neutral **Pros** - 👍 Great app - 🚀 Convenient and easy to use - 💡 Useful features like mobile check deposit - 🔒 Secure login options **Cons** - 🐛 Mobile deposit issues (blurry images, rotation problems) - 🐛 Login problems (invalid credentials, white screens) - 🐛 Slow performance, frequent crashes - 🔍 Difficult to find/use certain features (external transfers) **Commonly reported bugs** - Mobile deposit not working properly - Login issues on mobile app - Slow and unreliable performance **Most requested features** - Add ability to lock/unlock debit card - Improve mobile deposit functionality - Streamline login and account access - Enhance app performance and stability ## Newest reviews (13 of 73) ### 2/5 — Delayed alert notifications *2023-11-02, version 2023.3.0.4* Hoping the new app would send us immediate text alerts when our card is used, not so much. Disappointing. ### 2/5 — Login?? *2023-10-29, version 2023.3.0.4* I just recently joined meritrust, and I can login just fine on any search engine (safari, google, whatever), but as soon as I put the exact same username and password on the mobile app, it says it’s not valid. Why have an app if it won’t even let you log in? And I tried clicking “forgot password” but it always takes me to a white screen and never sends me a new password to try, and my original password still works on the search engines ### 4/5 — Love CU, Hate App *2023-04-05, version 2022.09.02* I love the credit union. I enjoy using the ITMs, I enjoy going into “my” branch, and I have had a excellent membership experience overall. I can’t stand the app. I’ve waited too long to post this review because I keep hearing that a new app is coming. It’s still not hear. My biggest issue with this app is how difficult it is to make an external transfer. First they hide the option, not in the “transfer” tab, but on another menu entirely. Then you can’t transfer from any account other than your membership account. Then creating the transaction takes a normal number of clicks, and your given an extra box to check saying you’ve read TOS. But wait, you actually have to open the TOS before it will believe your checked box. Click another button to initiate the transaction. But wait, you think you’re done? You are not, you must confirm again before scheduling the transaction. It’s the longest most hidden transaction process I’ve ever seen on a mobile banking app. Very frustrating for someone who makes external transactions often. ### 4/5 — app is really good *2023-03-09, version 2022.09.02* i like the app but the interface could be improved slightly (looks) ### 3/5 — Still having Camara problems with mobile deposit *2022-12-13, version 2022.6.0.1* Is anyone else still having problems with the Camara when doing mobile deposit. Last time I left this review Meritrust replied they were working on a fix (it’s been some time ago) ???? ### 3/5 — Mobile deposit *2022-12-04, version 2022.6.0.1* Mobile deposit won’t work. Can’t deposit my check. ### 2/5 — Great in the past! *2022-11-28, version 2022.6.0.1* Most recent updates have left it impossible to deposit check on mobile app! Screen rotate is unlocked, app deleted and refreshed multiple times, still getting the rotate screen message. ### 4/5 — New Update *2022-09-30, version 2022.04* This app used to be fabulous! As of lately it has been an absolute pain to make mobile deposits. The app wants you to rotate your phone but when I do I have to do it several times to get it to work. I hope they fix the bug! ### 2/5 — Check deposit not working *2022-09-28, version 2022.04* I enter the amount of check then tap the camera button and an overlay pops up asking to rotate phone(used to not do that), I rotate my phone and it doesn’t pick up me rotating it so now I can’t mobile deposit. Tried uninstall re install, orientation lock. Nothing helps ### 3/5 — Transferring money *2022-09-23, version 2022.04* It would be great to be able to add a member by name, directly, to transfer funds to their account. ### 2/5 — What happened? *2022-09-17, version 2022.04* What happened to the app? It used to be almost perfect. After the last update, I can no longer see pending items. It now takes days for purchases to show and I almost over drew my account because it took almost a week for a charge to go through. I am not happy with the new update. ### 4/5 — Meritrust *2021-10-20, version 2021.6.0.45* Love Meritrust I’ve had it for going on 7 years I’ve never had any complaints or issues. One day I’d like to have the feature to be able to lock my card for the app. Every time I call I’ve never had any issues with a rude employee or anyone with a bad attitude. ### 3/5 — Timeout time is TOO short. *2021-07-13, version 2021.3.0.44* Been saying it for years. ## Most critical reviews (10 lowest-rated) ### 1/5 — The truth *2023-05-31, version 2023.3.0.3* Suckies app ever seen ### 1/5 — Worse communication *2023-02-13, version 2022.09.02* The app does not give you the right amount hard to pay bill I hate this bank wish I could find a different way ### 1/5 — Mobile deposit *2023-01-10, version 2022.6.0.1* trying to make a mobile deposit and every time the screen is blurry and I get a message saying flip your phone sideways to take a picture and then it never works. I’ve tried for three days now. Please fix! I have updated my phone and checked for all updates, and nothing is prompting me to update my phone. ### 1/5 — Camera glitch *2022-12-07, version 2022.6.0.1* I’ve been trying to use the app to deposit checks for several days and the camera is blurry and won’t take a picture. I’ve tried reinstalling and shutting the app to no avail. Very inconvenient! ### 1/5 — Mobile Deposit Broken *2022-12-05, version 2022.6.0.1* Haven’t been able to deposit thru the app because the app says I need to rotate the image. Makes no sense needs fixed, hasn’t worked since I got the new iPhone 14 Pro. Fix your app with some of the money you are stealing from customers thru fees! ### 1/5 — In the past it was 5 stars! *2022-11-26, version 2022.6.0.1* Very disappointed! I moved to Meritrust for the member to member money transfer. It was so easy to transfer money through the app back and forth to my fiancé and my sister. Now it’s unbearable to use to transfer money. It takes way too long to do it now. I understand that it is for security reasons. It just is so irritating that we don’t even want to use that function anymore! ### 1/5 — Mobile deposit. *2022-11-15, version 2022.6.0.1* So annoyed with the mobile deposit. Keep saying rotate to take pictures but I rotate left the right nothing work. It didn’t used to be this damm difficult ### 1/5 — Mobile deposit is awful *2022-11-10, version 2022.6.0.1* Mobil deposit requires unlocking the “Lock Screen rotation” function to allow a mobile check deposit in the latest update. Even after unlocking the screen rotation the camera function will only start working after about four rounds of crashing the app. ### 1/5 — Problem with check deposit *2022-09-28, version 2022.04* When attempting photograpg a check for deposit the app says to rotate the phone to continue. When I do that nothing happens and the app hangs. IPhone 13pro, iOS 16 ### 1/5 — Unfriendly *2020-02-04, version 6.2.1.37* Giving my balances and faqs isnt mobile banking. The USAA app lets me start accounts, update PINs, explore other services and get information with 24/7 support. Having Meritrust is terrible the support pages all lead to contacting them and you can only contact them during bank hours so it truly kills the online experience they don’t understand. ## Most praised reviews (10 highest-rated) ### 5/5 — Review of app *2023-10-17, version 2023.3.0.4* Greta app enjoy using the app ### 5/5 — Thanks *2023-06-01, version 2023.3.0.3* I am 45 now and started at BWCU when I was 14 years old. Always been a great place to bank. ### 5/5 — Mobile check deposit is working again! 🥳 *2023-01-30, version 2022.09.02* UPDATE (Jan 2023): This issue has been fixed and is working great! ORIGINAL REVIEW (Nov 2022): The mobile check deposit feature works great on my iPad but has been broken on both my wife’s and my iPhone for several months. Regardless of the phone’s orientation, the mobile deposit feature thinks the phone is in portrait orientation and prompts me to rotate my iPhone so I can take the picture despite my iPhone being in landscape mode. Orientation lock is off as well. ### 5/5 — Meritrust is great! *2022-09-23, version 2022.04* Thank you for the great app! ### 5/5 — Awesome app *2021-10-28, version 2021.6.0.45* Very fluid and easy to navigate. No problems at all. Makes mobile banking a breeze. Thanks Meritrust ### 5/5 — Review of App *2021-08-22, version 2021.6.0.45* With the exception of your amazing employees, this app is the best. It is convenient, easy to use, and such a time saver. Coincidentally, one of your amazing employees helped me with this app. ### 5/5 — Service *2021-07-28, version 2021.6.0.45* I love Meritrust and their great customer service and all the services offered. Old school customer service the way it should be.. Thanks Meritrust!! ### 5/5 — Service Given *2021-06-28, version 2021.3.0.44* I would like to truly thank Charlene of the Meritrust CU Lawrence, Ks location. Charlene has not stopped checking on me inquiring of any help possible Meritrust CU can offer. Charlene has reached out to college Ashley in the Credit repair assistant department of the Meritrust CU Wichita, Ks location. Ashley called and suggested setting up a phone consultation for steps to the path of restored credit. Neither Charlene nor Ashley once hesitated giving world class service and guidance. Never once judged me but truly encouraged me. There is a light at the end. Meritrust I can honestly say you have hired World class Charlene of the Meritrust CU Lawrence, Ks location that assisted me starting over. Charlene then reaching out to Credit Guidance Consoler Ashley of the Meritrust CU Wichita, Ks location. Meritrust Thank you. AL Williams ### 5/5 — Great app for a great bank. *2020-10-06, version 6.4.1.40* This app is fantastic, it allows me to do all my banking needs while I’m on the go. They have developed this app to evolve with how people bank and handle their financial business. I have been with this bank for 23 years and they never disappoint me and continue to improve for us member's. ### 5/5 — 5stars !! *2020-09-03, version 6.4.1.40* Best Credit Union in the Wichita by far! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*