# Meritus Credit Union — user reviews > 24 indexed App Store user reviews of Meritus Credit Union by Meritus Federal Credit Union, rated 4.86/5 from 531 ratings. - Source: https://appshunter.io/ios/app/meritus-credit-union/id1394584092/reviews - App overview in markdown: https://appshunter.io/ios/app/meritus-credit-union/id1394584092.md - Rating breakdown: 5★ 1,410 · 4★ 86 · 3★ 27 · 2★ 8 · 1★ 27 ## What do users think of Meritus Credit Union? Overall sentiment: neutral **Pros** - 💖 Love the app - 👍 Great functionality - 🤩 Awesome app **Cons** - 🐛 Buggy login issues - 🔒 Security concerns with Zelle - 🤔 Lacking transaction details - 🕰️ Downtime and accessibility issues **Commonly reported bugs** - Login issues and account validation problems - Frequent app crashes and log-outs - Compatibility problems with older devices **Most requested features** - Add payment reminders - Improve password management - Integrate Zelle payments ## Newest reviews (4 of 24) ### 3/5 — Passwords *2023-06-14, version 22.2.200* I love banking with Meritus. The only thing that is a serious peeve is that I have to change my password every so often and you can’t use one you previously used ### 4/5 — No Zelle *2023-04-09, version 22.2.200* Works great but don’t have Zelle so I can’t send money even I wanted to. I tried downloading the Zelle app which I can’t use because it tells me go to my banking app. ### 4/5 — App is ok, Zell payments scare me *2020-09-23, version 20.1.200* According to the user agreement which is 16,000 words of legalese, Meritus uses Zell for payments. Nobody reads these things. I wrote a novel that’s 20,000 words. We don’t know what we were agreeing to when we agree to use Zell. ### 5/5 — Go Meritus! *2018-06-20, version 18.1.79* Awesome app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Login *2025-03-16, version 24.2.50* When I am trying to login in it keeps bringing me to the change password screen and I don’t need to change my password like it’s a bit buggy ### 1/5 — So I’m being charged $3.68 because I made a transfer from savings to checking *2024-08-01, version 24.1.71* I think that’s horrible 👎🏽👎🏽 to be charged for that reason I guess because of this basic account I have is it y’all goal to charge me for everything I do regarding this account I think that’s predatory. ### 1/5 — Horrible app *2022-08-10, version 21.2.70* This app constantly has log in issues . The entire credit union is out of date . There are advances in technology in case you don’t realize. ### 1/5 — Something is always Wrong *2021-11-17, version 21.2.70* This app always has some type of error or bug that needs fixing. It constantly logs you out. You’re constantly prompted to call a number for assistance with a login error. I’m out of ideas of new passwords because of this app ### 1/5 — Not consistent *2021-04-15, version 20.2.81* When the app is working, it has great functionality. I like the layout over their desktop view. The downside? This “Mobile Banking application is experiencing issues” nearly every time I try logging in. It is rare that when you need that app it is up and fully functional. ### 1/5 — Needs work *2020-12-01, version 20.1.200* The app consistently won’t acknowledge my password to allow me to login. It will have success for a few weeks, then prompt me to call the credit union for not recognizing my credentials. I’ve had to delete the app and download it again several times, I’ve had to call the credit union to reset it a few times and I can’t use my fingerprint ID to login. It’s frustrating and something needs to be done to improve whatever glitches are causing this to happen! ### 1/5 — HORRIBLE *2018-10-30, version 18.2.70* Horrible app. Horrible support. Horrible all around. Some days I can log in some days it says my account does NOT exist. Horrible. Password reset button gives me security questions I have never seen before. Lucky I don’t leave this credit union as a whole. ### 1/5 — Doesn’t work! *2018-07-25, version 18.1.79* I follow the steps and set up a password and a username. I answer my security questions. I was able to login maybe once or twice. When I go back and attempt to login with the same password, it does not let me. I go answer my security questions all correctly and the process still does not work. I went to my local credit union and a teller walked me through the process and I was able to login there and once I logged out and tried again the next day it gave me the same runaround. Cannot login. Tells me that they are unable to validate my information. I cannot use this app. Please fix it, this is crap. Fix your banking app! It will now be deleted from my phone. ### 3/5 — Good but….. *2026-05-12, version 4021.0.2* Good update, however the transaction push/sms alerts don’t work. ### 3/5 — A true 3 star app *2025-09-30, version 25.1.30* Basic functionality that this App should have: able to provide list of transactions (monthly payments, usage transactions, returns/refunds). Make payments to accounts either online or through the app. Payment reminders (not basic but would be good) ## Most praised reviews (10 highest-rated) ### 5/5 — Long time member *2026-07-18, version 4021.0.3* I love this bank and have been a long time member of this bank now having this app on my phone made things a whole lot easier! ### 5/5 — my favorite bank *2026-06-29, version 4021.0.3* i love meritus credit union they have helped me in so many ways i would be all day explaining but fore most ms tara brouillette is wonderful member services are great thank you for helping achieve and fix my credit score i still have a ways but she has been wonderful reporting my on time payments i really appreciate you and meritus credit union ### 5/5 — Top Notch *2026-04-29, version 4020.2.0* I really love Meritus Credit Union because they provide top notch service. ### 5/5 — Great job on the upgrade *2026-04-28* The new upgrade is easier to use, and I love the fact that when making a mobile deposit, it is detailed. ### 5/5 — App Review *2026-04-23, version 4020.2.0* Easy to navigate, quick response. Conducive to financial exchanges. ### 5/5 — Mobile *2026-04-06, version 25.2.100* This is so so much better Thank You! ### 5/5 — Account holder *2024-01-20, version 23.1.70* Love it ### 5/5 — Love!! *2021-01-14, version 20.2.50* Absolutely love the app. From paying my bills, depositing checks, knowing my balance! It’s awesome! I’ve been with this credit union since my freshman year of high school when it was named Lafayette School’s Credit Union! This app is by far amazing!! Only thing I dislike is when the app is in this sort of down time and not allowing me to log in with my Face ID, (which seems to only occur late at night.) Other than that though, super great! ### 5/5 — New isn’t better *2019-05-07, version 18.4.50* Details on transactions are scarce ! Scary if you ask me. I like to see what’s what with my funds and this update is lacking that. At certain times if the night you can’t access anything on the app. Please revert back to details. They matter. ### 5/5 — Love the Meritus App *2018-07-16, version 18.1.79* I love having this Meritus Banking App! My only problem, which is MAJOR, has been with making Digital Deposits. I hope they have a fix for this really soon. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*