# Meriwest Credit Union — user reviews

> 44 indexed App Store user reviews of Meriwest Credit Union by Meriwest Credit Union, rated 4.79/5 from 2,035 ratings.

- Source: https://appshunter.io/ios/app/meriwest-credit-union/id1626544245/reviews
- App overview in markdown: https://appshunter.io/ios/app/meriwest-credit-union/id1626544245.md
- Rating breakdown: 5★ 1,573 · 4★ 115 · 3★ 21 · 2★ 8 · 1★ 45

## What do users think of Meriwest Credit Union?

Overall sentiment: negative

**Pros**

- 🚀 Fast and convenient deposit
- 👍 Great mobile app experience
- 💡 Useful additional features like receipts

**Cons**

- 🐛 Broken card controls and account locking issues
- 🔒 Poor authentication and security
- 🕰️ Frequent app updates causing disruptions
- 📢 Unwanted advertisements in the app

**Commonly reported bugs**

- Mobile check deposit not working
- Login issues and account lockouts
- App not formatting properly on certain devices

**Most requested features**

- Quick balance check option
- Improved account history and transaction details
- Streamlined bill pay and money transfer flows

## Newest reviews (10 of 44)

### 3/5 — Zelle impossible to use on 13 mini

*2026-04-09, version 2026.01.01*

Latest release makes it impossible to enter amount In Zelle. Only digits 1-9 are displayed as lower part of keyboard is overlaid with account information. Also amount entered is not visible. So need to go to review to see actual value.
Developer needs to scale for 13 mini screen which they did on previous versions.

### 2/5 — Card controls

*2025-06-11, version 2025.2.2.6*

I don’t know if it’s just my app but the card controls option is broken!!! Sometimes I lock my card and when I go to unblock it, it tells me there are no active cards or sometimes I try to unfreeze my card and it doesn’t let me. Please fix this!!! It’s an inconvenience for me I have to rely on my other banks to make purchase while I have to make time to call customer service to keep unlocking my cards to use!!!

### 2/5 — Authentication is a pain

*2025-04-14, version 2025.2.2.6*

I appreciate the extra security but while I have no issues using the iPhone app, as I added the same to my iPad, authentication/verification via call and text feel mostly like a bad joke in poor taste. In short, I have not been able to get in through the iPad because of the poor system in place. This is a must fix.

### 2/5 — Constantly updating

*2024-10-16, version 2024.7.0.3*

They update the system very often which affect us from using the app! It’s annoying, they don’t take some hours to fix it, sometimes they do take more than 2 days. 😞

### 2/5 — Meriwest application review

*2024-03-15, version 2023.10*

I enjoy this app, because anything you need to do at the bank. You could do it on this application and for that I am very grateful because I am always on the move.

### 1/5 — Your account has been locked due to multiple invalid login attempts.

*2023-08-01*

Your account has been locked due to multiple invalid login attempts. To unlock your account, contact us at 877-637-4937. Update: Developer refuses to fix app

There’s no way to get them to stop sending spam.

**Developer response:** Hi there, we apologize for any inconveniencies as we launch our new digital experience. If you have any problems, please contact us at (877) 637-4937.

### 2/5 — Cannot log in to app because I can't enter code

*2023-07-01, version 2023.3.0.1*

Needed to use the website with telephone help.  The website does not offer where I can find Equity Ioan interest rates!

### 1/5 — Trash app and company

*2023-03-07, version 2022.12.00*

This was an absolutely awful update that made the app even harder to use. They also dropped all our reoccurring payments that were set up so I had to figure out how to set it up again. Then account validation was broken so I couldn’t get it set up. Customer service was a pain. I’m so over this company. I’ll be taking my business to a company who cares about the customer experience.

### 1/5 — Destroyed a perfectly fine app!

*2023-03-05, version 2022.12.00*

Absolutely horrible “upgrade”
User experience is way worse than the old app. Looks awful. And lost all my billpay accounts. And have to redo everything and it wont work. Takes 5 min for each just to get a failure response.

### 5/5 — Middle of the road

*2023-03-02, version 2022.12.00*

A bit of added functionality in the new app but also cluttered. Account History visual hierarchy is a mess. Difficult to scan and parse at-a-glance.

“Open New” shouldn’t take prime nav bar real estate. How often do you open new accounts/loans?  Move it inside the More menu.

Overall I miss the readability of the old app and the easy “Transfer” between internal accounts vs. the mess that is “Move Money”. Also would prefer “Deposit” to “Check Deposit” but whatever. 

The ability to send secure messages from within the app is a nice touch though.

## Most critical reviews (10 lowest-rated)

### 1/5 — Zelle impossible to use on 13 mini

*2026-07-30, version 2026.4.2.1*

Latest release makes it impossible to enter amount In Zelle. Only digits 1-9 are displayed as lower part of keyboard is overlaid with account information. Also amount entered is not visible. So need to go to review to see actual value.
Developer needs to scale for 13 mini screen which they did on previous versions.

### 1/5 — Zelle

*2026-06-18, version 2026.01.01*

I can’t get the Zelle function to work on the app

### 1/5 — No Good

*2026-02-11, version 2025.10*

App is glitchy and not user friendly. Yikes!!! Headache 🤦🏻‍♂️

### 1/5 — By far the worst bank out there

*2025-12-06, version 2025.07*

So many issues and too many to name from horrible security, bad customer service, many many issues with card controls (ex. NOT BEING ABLE TO ACTIVATE CARDS) is infuriating and actually makes me want to walk to my nearest bank close out all my accounts. Fix and contact me asap or I’ll take matters into my own hands. :)

### 1/5 — Bad bank

*2025-07-14, version 2025.2.2.6*

Good luck getting a hold of anyone not to mention everything is ran by email so it takes forever. Don’t open a bank account here.

### 1/5 — Zogo

*2024-07-29, version 2024.1.1.10*

Started adding Zogo advertisements in the Meriwest app. no option to disable advertisements or even acknowledge and move on. If this is needed, send it out in the monthly statements or emails, but not in the app. My two cents.

### 1/5 — Mobile check deposit is broken

*2024-05-20, version 2024.1.1.10*

January 2024 was the last time I was able to process checks without issue with Meriwest Mobile Deposit. Starting February some checks, when scanned, return an error message. Since then I have spent countless hours on the phone with support, memorized the hold melody, and can recite the hold message by heart, and yet all the support was able to provide is an advice to go to the branch to process these checks.

### 1/5 — Your account has been locked due to multiple invalid login attempts.

*2024-02-29*

Your account has been locked due to multiple invalid login attempts. To unlock your account, contact us at 877-637-4937. Update: Developer refuses to fix app There’s no way to get them to stop sending spam. “Use your location” “Use your location”

“Turn on location services”

**Developer response:** Hi there, we apologize for any inconveniencies as we launch our new digital experience. If you have any problems, please contact us at (877) 637-4937.

### 1/5 — Your account has been locked due to multiple invalid login attempts.

*2024-02-12*

Your account has been locked due to multiple invalid login attempts. To unlock your account, contact us at 877-637-4937. Update: Developer refuses to fix app There’s no way to get them to stop sending spam.

“Use your location”

**Developer response:** Hi there, we apologize for any inconveniencies as we launch our new digital experience. If you have any problems, please contact us at (877) 637-4937.

### 1/5 — No quick balance!?

*2023-08-30, version 2023.3.0.1*

Newest update removes the ability to check your account balance from the app which is the ONLY reason I have it downloaded. You have to log into the app, then go to the website, log in through there, verify your identity over the phone, THEN you can see how much money you have in the account. App is completely useless now, will be deleting and likely leaving Meriwest soon to a company caught up in the 21st century.

## Most praised reviews (10 highest-rated)

### 5/5 — Pedro Pineda

*2026-08-05, version 2026.4.2.1*

I love Meriwest it's such a great company it's easy to manage money. It pays early. People show so much love and respect. I feel love when I walk into the offices.

### 5/5 — 30Years of Satisfaction

*2026-07-03, version 2026.01.01*

I’ve banked with Meriwest for over 30 years and have never had a bad experience! This is not an exaggeration. I wish my regular bank was of the same quality. I’ve switched regular banks at least 4 times, but Meriwest has always had my business no matter where we’ve lived.

### 5/5 — Searching for previous cash checks

*2026-04-26, version 2026.01.01*

Searching for previous cash checks could be easier. It needs to be more straightforward.  It’s not very clear how to do this action for users.

### 5/5 — So far good

*2026-04-25, version 2026.01.01*

The app has little lag, but it fulfills its purpose.

### 5/5 — Searching for previous cash checks

*2026-03-29, version 2025.10*

Searching for previous cash checks could be easier. It needs to be more straightforward.

### 5/5 — Great credit union

*2026-03-12, version 2025.10*

Good service. Talk to people who work for the bank. Very helpful!

### 5/5 — Deposit

*2025-06-15, version 2025.2.2.6*

Great, Fast and Convenient!

### 5/5 — Thanks

*2023-12-17, version 2023.3.0.1*

You are the best!!!!

### 5/5 — Mobile Deposit

*2023-09-20, version 2023.3.0.1*

I like the convenience of being able to deposit checks from home. The system works reasonably well. Thanks.

### 5/5 — This app is great!

*2023-04-09, version 2022.12.00*

Easy to use and new design is decent.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
