# Merkury Smart — For Merkury Smart device users

> Control and monitor Merkury smart home devices, including cameras, lights, and plugs. (iPhone/iPad app by Merkury Innovations LLC.)

- Source: https://appshunter.io/ios/app/merkury-smart/id6444498218 (this page in markdown: same URL + `.md`)
- Developer: [Merkury Innovations LLC](https://appshunter.io/developer/1177386275)
- Category: Photo & Video
- Price: Free
- Rating: 4.70/5 from 38,034 App Store ratings · 439 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 98 MB
- Languages: American English, Canadian French, European Spanish
- Released: 2022-11-21
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/merkury-smart/id6444498218/reviews.md

## What is Merkury Smart?

Use this app with the Merkury Indoor Smart Camera, Merkury Outdoor Smart Camera, Merkury Auto-Follow Smart Camera, Merkury Smart Color Bulb, Merkury Smart Plug, Merkury Smart LED Strip Merkury Smart Doorbell Camera, Merkury Smart Wi-Fi Floodlight Camera, and Merkury Smart Wi-Fi Outlet Extender. 

Use this app to:
-Watch Live HD Streaming: Quickly access your camera’s live video to see what is happening at a glance. Monitor your home or business to get peace of mind when you are away. Get notified when motion is detected. Set up Rules to automatically record and save events right when they happen.

-Look Back at Activity: Review recorded HD videos and photos to see what you missed. Download and share important video clips to let others know what happened.

-Do-It-Yourself Simplicity: Expand your view by adding multiple cameras to a single account. Securely access cameras across multiple locations to keep everything safe.

-LED Strips Light It Up: For cabinets, under furniture, TV’s and more, our brilliant room light strips add color and vibrancy to your home! Great for holidays or anytime these lights work to illuminate with thousands of color and temperature variations.

-Smart Plug: The Smart Plug lets you control devices from anywhere, at any time. Take up less space with this in-wall option that’s ideal for your living room, kitchen, even your bedroom.

-Wi-Fi Light Bulb: Easily control or dim your lights from across the room or across the country with just your voice or the Merkury Smart app. Smart bulbs have Wi-Fi built in for simple set up so you’ll never get caught in the dark again.

-Control From Anywhere: Using the innovative Merkury Smart app, you can control your smart devices anytime, anywhere.

## Key features

- Live HD camera streaming
- Motion detection alerts
- Record and review video clips
- Control smart plugs and outlets
- Manage smart LED lighting
- Remote device control

## Chart rankings

- #168 in Top Free · Photo & Video (US App Store)

## What do users think of Merkury Smart?

Overall sentiment: negative

**Pros**

- 👍 Good value
- 👍 Able to monitor pets
- 👍 Clear video
- 👍 Simple to use
- 👍 Nice design

**Cons**

- 🐛 Connectivity issues
- 🐛 Unreliable motion detection
- 🐛 Laggy performance
- 🔒 Difficult to cancel subscription
- 🐛 Buggy app
- 🐛 Pairing difficulties
- 🐛 Frequent disconnections
- 🐛 Poor audio quality
- 🐛 Upside down video
- 🐛 Live view not available

**Commonly reported bugs**

- App crashes frequently
- Issues with password reset
- Trouble connecting cameras
- SD card not recognized

**Most requested features**

- Add option to invite family members
- Improve motion detection and notifications
- Allow saving of photos and recordings
- Improve WiFi connectivity
- Add more customization options
- Integrate with smart home platforms

## Recent user reviews (10 of 439)

All indexed reviews: https://appshunter.io/ios/app/merkury-smart/id6444498218/reviews.md

### 2/5 — Smarter isn’t always better

*2026-08-22, version 3.20.0*

Purchased a smart light bulb and can’t get it to pair. I’ve reset the WiFi, my phone, lightbulb, and redownloaded the app. At least make the light bulb not flash so that it’s usable as a “normal” light bulb if pairing fails. Now I have a expensive strobe light in my living room 😂

### 2/5 — wouldn’t buy again

*2026-08-13, version 3.20.0*

Smart lightbulbs are not smart at all, very slow when coming on, switching colors and pretty much doing anything at all. Disconnect one and it’ll have you waiting on a pairing screen for 30 minutes, app interface will close and open on you without prompt, just terrible.

### 1/5 — Terrible app and Terrible quality

*2026-08-13, version 3.20.0*

I was going to use this for my 3D printer to monitor my prints, but the video quality is so unbelievably terrible that I can’t even see the print half the time. I was thinking about buying a second one until I saw the subscription fee! It’s way too much for a camera that’s hard to see out of. I tried adjusting the lighting, the actual quality in the app, and the position of the camera and it’s still just bad. I’m also not paying to link two cameras! Paying to link 2 cameras is outrageous. This is an extreme waste of money, and I wish I hadn’t bought it in the first place.

### 4/5 — Horrible app for horrible device

*2026-08-13, version 3.20.0*

I’d give it no stars if I could. The actual smart plug doesn’t work like it should. Setting timers on the app never works. The only thing you can do is turn on and off devices far from the house, but that’s only if it decides it’s connected. It boots you out of the app regularly, takes about 3 tries with the correct information to log back in, looses connection to the internet weekly, and the customer service has blatantly ignored me. At first they acted like they’d eventually help and they were looking into the issue and doing a “new update” but really they just dragged this on until the return window for the device closed then stopped responding. I asked for a customer service phone number and got no response. In hindsight I’d have just returned the device and spent the extra money on a better device and a better/more reliable company.

### 1/5 — Worst smart device ever

*2026-08-11, version 3.20.0*

Worst plug ever. Constantly have to remove and setup device because it gets disconnected somehow. I probably do this at least once a week. Do not recommend

### 3/5 — Falla al mover la camara y voltear el teléfono

*2026-08-07, version 3.19.0*

Al intentar subir o bajar la camara solo me permite arriba, en el medio o abajo, antes no tenia ese problema. Al girar el teléfono antes se veía exactamente igual que al derecho y ahora al girar el teléfono se ve con demasiado zoom. Si pueden corregir este problema la app sería perfecta. Tengo un iPhone 17.

### 1/5 — Rip off

*2026-08-07, version 3.19.0*

This app itself is a ripoff. The cameras work perfectly. I bought sd cards and was told I didn’t need a subscription. After few weeks of my cameras and playback working perfectly without subscription it’s now not playing videos back. I am so disappointed it’s like they want you to purchase a subscription despite the sd cards. Not only that the customer service sucks. It’s hard to get help. I am so frustrated and would never recommend this service to no one. I feel the cameras are great BUT the app needs improvement.

### 1/5 — Over charged/under performance

*2026-08-04, version 3.19.0*

Their plans are expensive and the quality of the camera is subpar. I will be switching to the ring cam like my friends.

### 5/5 — good

*2026-08-01, version 3.19.0*

it was so easy to connect and the light strip works good, there is nothing wrong with it.

### 1/5 — App sucks

*2026-07-31, version 3.19.0*

Have Mercury products trying to use but the app which I download from App Store doesn’t work at all  try to add product (of which I wasted money on six) can’t be seen because the app is stuck on opening page. Try to hit the plus on top right hand corner to add one of the products and nothing… now I understand why they were in clearance.  Dissatisfaction doesn’t cover it.

## Frequently asked questions about Merkury Smart

### What does the Merkury Smart app do?

The Merkury Smart app allows you to control and monitor various Merkury smart home devices. This includes live HD streaming from smart cameras, reviewing recorded footage, controlling smart plugs and outlets, and managing smart LED lighting.

### What Merkury devices are compatible with this app?

This app is compatible with a range of Merkury smart devices, including Indoor Smart Camera, Outdoor Smart Camera, Auto-Follow Smart Camera, Smart Color Bulb, Smart Plug, Smart LED Strip, Smart Doorbell Camera, Smart Wi-Fi Floodlight Camera, and Smart Wi-Fi Outlet Extender.

### Can I view live video from my cameras?

Yes, the app provides quick access to your camera's live HD video feed. This allows you to monitor your home or business remotely and provides peace of mind when you are away.

### How can I manage my smart lighting with this app?

For smart bulbs and LED strips, you can easily control or dim your lights from anywhere using the app. You can also adjust thousands of color and temperature variations for LED strips to add ambiance to your home.

### Is this app free to use?

Based on the provided information, the app is free to use and does not appear to have in-app purchases or advertisements.

## Version history (last 5 releases)

### 3.20.0 — 2026-08-11

This release includes bug fixes, performance improvements, and enhancements to device setup, notifications, and the overall app experience.

### 3.19.0 — 2026-07-29

This release includes bug fixes, performance improvements, and enhancements to device setup, notifications, and the overall app experience.

### 3.18.0 — 2026-06-12

This release includes bug fixes, performance improvements, and enhancements to device setup, notifications, and the overall app experience.

### 3.16.0 — 2026-06-08

This release includes bug fixes, performance improvements, and enhancements to device setup, notifications, and the overall app experience.

### 3.15.0 — 2026-04-30

This release includes bug fixes and enhances the Premium subscription to support unlimited devices.

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## More apps by Merkury Innovations LLC

- [geeni](https://appshunter.io/ios/app/geeni/id1177386276)
- [EVO VR Infinity Space War](https://appshunter.io/ios/app/evo-vr-infinity-space-war/id1247241500)
- [Avier Pro XL GPS Drone](https://appshunter.io/ios/app/avier-pro-xl-gps-drone/id1281873795)

All apps by Merkury Innovations LLC: https://appshunter.io/developer/1177386275

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*