# Merlo Coffee — Coffee Loyalty > Loyalty rewards program for coffee and roasted bean purchases. (iPhone/iPad app by Merlo Coffee Pty Ltd.) - Source: https://appshunter.io/ios/app/merlo-coffee/id1460765930 (this page in markdown: same URL + `.md`) - Developer: [Merlo Coffee Pty Ltd](https://appshunter.io/developer/1460765929) - Category: Food & Drink, Education - Price: Free - Age rating: 4+ - Requires: iOS 16.0 · 39 MB - Languages: American English - Released: 2020-02-25 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/merlo-coffee/id1460765930/reviews.md ## What is Merlo Coffee? Earn & Redeem Points Redeem Merlo Points for free coffee, food and more. Our Friend of Merlo customers can also look forward to a complimentary birthday coffee, which can be redeemed via the App instore. Each coffee purchased instore earns 1 point, and 10 points can be redeemed for 1 free hot beverage of any size. This can be redeemed as soon as it’s earned, or saved for a future date. Earn & Redeem Bean Dollars Bean Dollars are earned on all purchases of roasted coffee beans, instore or online. They are credits that will accrue in your account every time you purchase roasted coffee beans from a Merlo Flagship Cafe (excluding our Toowoomba locations) or online. They can then be used to purchase, or contribute towards, any product instore or online. Simply show your QR code in the App when instore ordering your coffee beans. ## Key features - Earn points for coffee purchases - Redeem points for free coffee - Earn Bean Dollars on roasted beans - Use Bean Dollars as credits - Birthday coffee reward - QR code for in-store redemption ## Recent user reviews (10 of 36) All indexed reviews: https://appshunter.io/ios/app/merlo-coffee/id1460765930/reviews.md ### 1/5 — Just doesn’t work. *2026-03-15, version 1.23.15* If you manage to login the app shows nothing but bean of the month. Either fix it or give up on having an app! ### 1/5 — Rubbish *2026-02-28, version 1.23.1* On iPhone I login and then it asks you to login again and still I aren’t logged in 😬 ### 1/5 — Can’t find rewards scanner *2026-01-29, version 1.23.1* Had to go seriously hunting for the scan code but couldn’t locate it in time to put it on my order… I had saved it to my Apple Pay a week ago but today it wasn’t there… had to hunt through the website to try and find it… please fix your site. I love the coffee but the app for rewards is putting me off. ### 1/5 — Stuck in a sign in loop *2025-02-03, version 1.23.1* Just trying to sign in, the app takes forever to load up every time I’m at the counter to scan my membership, then once it finally loads in I’m signed out, I sign back in right eh correct details and it looks back to signing me out . App doesn’t work properly and is poorly designed. This as well sat the fact when you type your email into the required field every letter jerks the screen completely making me feel motion sick. ### 1/5 — Great Coffee Sad App *2024-12-25, version 1.23.1* Merlo Franchises scammed once again by poor Devs. Get logged out after 5secs, so can’t scan bar code to get rewards and my free coffee. Makes me go to alternative Coffee House where everything works. This is 2025 and Devs can’t make a simple App work on iPhone 16! Get your dev money back Merlo! ### 1/5 — App needs to be updated! *2024-08-05, version 1.23* The app simply wouldn’t allow me to register despite following the sign in protocols. Very frustrating and really unacceptable when app technology is so advanced! Love the coffee! ### 1/5 — Broken after recent update *2024-05-31, version 1.23* Pls fix can’t login on iOS ### 1/5 — Doesn’t seem to work *2024-04-26, version 1.23* Continually have to log in every couple of seconds and can’t access the loyalty card. I’ve tried re-downloading but that hasn’t fixed it. As it currently is it only shows me ads for different coffee blends and I can’t actually use it for anything so it’s not useful to me. I assume this is some kind of bug so hopefully it will be fixed soon. ### 2/5 — Current issue with card *2024-04-23, version 1.23* Usually this app works fine and is great!! But today when I updated it and logged in the card scan is completely missing - when I explained to a Merlo cafe worker they said it’s happened to a few people today already Please fix soon!! I love using this app :) ### 5/5 — Great design *2024-03-12, version 1.23* Easy & clear to read - great art work and Merlo has great coffee ## Frequently asked questions about Merlo Coffee ### What does the Merlo Coffee app do? The Merlo Coffee app is a loyalty program designed to reward customers. It allows you to earn points for every coffee purchased in-store, which can be redeemed for free hot beverages. You can also earn "Bean Dollars" on purchases of roasted coffee beans, which act as credits for any product. ### How do I earn and redeem rewards? You earn 1 point for each coffee purchased in-store. Accumulate 10 points to redeem for a free hot beverage of any size. "Bean Dollars" are earned on all roasted coffee bean purchases and can be used as credits towards any item in-store or online. Simply present your QR code in the app when ordering. ### Is the Merlo Coffee app free to use? Yes, the Merlo Coffee app is free to download and use. There are no upfront costs associated with joining the loyalty program or using the app's features. Rewards are earned through your purchases. ### What are the benefits of being a "Friend of Merlo"? As a "Friend of Merlo" customer, you are eligible for a complimentary birthday coffee. This special reward can be redeemed directly through the app when you visit a Merlo store. ### Can I use my rewards online? Yes, both your earned Merlo Points for free coffee and your "Bean Dollars" can be used to purchase or contribute towards any product, whether you are shopping in-store or online. ## Version history (last 5 releases) ### 1.23.16 — 2026-04-07 Improved app stability and performance ### 1.23.15 — 2026-03-11 Improved app stability and performance ### 1.23.1 — 2024-11-07 Updated account links for merlo.com.au ### 1.23 — 2024-02-13 We have decided to embrace the minimalist movement and streamline our App offering. Our goal is to make it easier for you to fully enjoy our Friend of Merlo rewards program. No fluff—just simple and straightforward loyalty… with a little facelift at the same time. Required iOS 16 and higher. ### 1.18 — 2022-11-03 Many small performance updates and bug fixes ## Apps similar to Merlo Coffee | App | Rating | Price | Category | | --- | --- | --- | --- | | [Banjo's Ordering](https://appshunter.io/ios/app/banjos-ordering/id1519152955) | — | Free | Food & Drink | | [Industry Beans](https://appshunter.io/ios/app/industry-beans/id1327827123) | 4.0 (1) | Free | Food & Drink | | [Baskin-Robbins Australia](https://appshunter.io/ios/app/baskin-robbins-australia/id1262975384) | 4.2 (5) | Free | Food & Drink | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*