# Mersal Services — Rides and Delivery Made Easy

> On-demand rides and item delivery service with real-time tracking. (iPhone/iPad app by basem Alkuhali.)

- Source: https://appshunter.io/ios/app/mersal-services/id6815123235 (this page in markdown: same URL + `.md`)
- Developer: [basem Alkuhali](https://appshunter.io/developer/6810972659)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 41 MB
- Languages: American English, Arabic
- Released: 2026-10-05
- Data updated: 2026-11-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mersal-services/id6815123235/reviews.md

## What is Mersal Services?

Mersal Services is the customer app for booking rides and sending items across the city with a clear and simple experience.

With the app, you can:
• Book an immediate or scheduled ride.
• Send an item and set precise pickup and delivery locations.
• Choose the vehicle category that fits your request.
• Track order status and your courier's location during service.
• Save home, work, and frequent addresses with Mersal's smart address.
• Add preferred couriers for future requests.
• Review active, scheduled, and completed orders.
• Contact support and manage complaints inside the app.
• Use the app in Arabic or English.

Mersal Services is designed around the needs of users in Yemeni cities, with organized order information and appropriate safety tools for every service.

Service starts in Sana'a and expands gradually as coverage becomes available.

## Key features

- Book immediate or scheduled rides
- Send items with precise pickup/delivery
- Choose vehicle categories
- Track courier location
- Save frequent addresses
- Contact in-app support

## Is Mersal Services safe?

Not enough ratings yet to assess Mersal Services.

## Is Mersal Services legit?

Mersal Services has limited verification signals. The AppsHunter Legitimacy Score for Mersal Services is 58 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/mersal-services/id6815123235/reviews.md

### 5/5 — مرحباً بكم في مرسال! 👋 بصفتي المدير التنفيذي

*2026-10-12*

يسعدني أن أرحب بكم في منصتنا. 
أنشأنا "مرسال" برؤية واضحة: إعادة تعريف مفهوم التوصيل والخدمات اللوجستية عبر تقديم تجربة أسرع، أسهل، وأكثر أماناً.
نعمل باستمرار على تطوير بنيتنا التقنية وتعزيز فريقنا الميداني لنقدم لكم خدمة تتجاوز توقعاتكم. 
تقييماتكم واقتراحاتكم هي المحرك الأساسي لابتكاراتنا القادمة.
شكرًا لثقتكم بنا ولأنكم شركاء في رحلة نجاحنا!

## Frequently asked questions about Mersal Services

### What services does Mersal Services offer?

Mersal Services allows users to book rides and send items across the city. You can schedule services in advance or book them immediately, with options to choose vehicle categories and set precise pickup and delivery locations.

### Can I track my ride or delivery with Mersal Services?

Yes, you can track the status of your order and your courier's real-time location directly within the app. This feature ensures you know exactly when your service will arrive or your item will be delivered.

### How does Mersal Services handle addresses?

Mersal Services features smart address saving, allowing you to store your home, work, and other frequent locations for quick selection. You can also add preferred couriers for future requests.

### What languages does Mersal Services support?

Mersal Services is available in both Arabic and English, catering to a wider range of users. This dual language support enhances usability for a diverse customer base.

### How can I get help if I have an issue with Mersal Services?

You can contact support and manage any complaints directly within the app. This integrated support system ensures a streamlined process for resolving user issues.

### Is Mersal Services available in my city?

Currently, Mersal Services is starting in Sana'a and plans to expand gradually as coverage becomes available in other areas. Check the app for the most up-to-date service areas.

### What is the age rating for Mersal Services?

Mersal Services has an age rating of 4+, making it suitable for a broad audience. This rating indicates general appropriateness for users of all ages.

### How often is Mersal Services updated?

The latest version of Mersal Services is 2.0.6, and it was last updated on November 4, 2026. Updates typically bring improvements and new features to enhance the user experience.

## Version history (last 5 releases)

### 2.0.6 — 2026-11-04

Usability improvements and stability fixes in Mersal Services.

### 2.0.5  (59) — 2026-11-02

Improved shopping and checkout in Mersal Stores.
• Track store orders and their status, with notifications for updates.
• Improved banner layout for mobile screens, with reduced height and simpler controls.
• Improved app stability and usability.

### 2.0.1 (53) — 2026-10-31

Improved voice message recording in chats and addressed an issue that could leave the microphone busy after closing a chat or interrupting a recording. Improved microphone permission handling and clearer error messages when recording or sending a voice message is unsuccessful.

### 2.0.0 — 2026-10-24

• A simpler, easier-to-use Support Center message composer.
• Start speech-to-text directly from the microphone with a clear recording bar.
• Review and edit the text before sending.
• One attachment menu for the camera, photo library, and PDF files.
• Improved recording and attachment reliability when closing and reopening the conversation.

### 1.10.10 — 2026-10-22

• Improved order status and cancellation availability while searching for a courier.
• Fixed stale status updates after cancelling an order.
• Improved the chat close button position on iPhone.
• Translation and stability improvements.

## Apps similar to Mersal Services

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| [Cabjak Captain](https://appshunter.io/ios/app/cabjak-captain/id6749501512) | — | Free | Travel |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-06.*