# Merseyflow Quick Pay > Toll account management and payment app for crossings. (iPhone/iPad app by EMOVIS OPERATIONS MERSEY LTD.) - Source: https://appshunter.io/ios/app/merseyflow-quick-pay/id1481465973 (this page in markdown: same URL + `.md`) - Developer: [EMOVIS OPERATIONS MERSEY LTD](https://appshunter.io/developer/1481465972) - Category: Business - Price: Free - Age rating: 4+ - Requires: iOS 15.0 · 149 MB - Released: 2019-11-10 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/merseyflow-quick-pay/id1481465973/reviews.md ## What is Merseyflow Quick Pay? Top reasons to download the merseyflow App: - Whether you have a pre-pay or a pay-as-you-go account, you can use either the merseyflow website or the app to register for discounts, manage your accounts or use a pay-as-you-go option. - The enhanced app allows customers to use either the merseyflow website or app to: - Register, update and manage your account and payment plans directly. - Apply for discount schemes (save up to 10%), including the Local User Discount Scheme (LUDS) and the Blue Badge Holder scheme. - Set up a pay-as-you-go account, where there are no discounts, but payment can automatically be taken from a bank account without having a pre-pay merseyflow account. - Pay for one-off crossings. ## Key features - Manage account and payment plans - Apply for discount schemes - Set up pay-as-you-go accounts - Pay for one-off crossings - Register and update account details ## What do users think of Merseyflow Quick Pay? Overall sentiment: negative **Pros** - ✅ Simple registration process when it works - 💳 Autopay functionality for regular users - 📱 Convenient mobile payment option - ⚡ Quick payment processing when functional **Cons** - 🐛 App crashes and freezes frequently - ❌ Cannot pay for crossings - core function broken - 🔐 Login failures with valid credentials - 💥 Recent updates broke existing functionality - 📧 Confirmation emails not arriving - 🔄 Inconsistent password requirements between app and website - ⚠️ No notifications for crossings or payment reminders - 🚫 Autopay stops working without warning - ❌ Cannot update card details - error messages - 🎯 Cannot add multiple vehicles per account - 📱 App incompatible with older iPhone models - 🔌 White screen and splash screen freezes - 💳 No Apple Pay or Google Pay support - 🔗 App and website function as separate systems - 😤 Poor customer service support - ⏱️ Excessive time required for simple transactions - 🚨 Users receiving fines despite payment attempts - 🎨 Poor UI/UX design and interface - 📝 No ability to view transaction history or PCNs **Commonly reported bugs** - App crashes on splash screen or logo display - Login fails with correct credentials - Password validation differs between app and website - Cannot add or update card details - error occurred while executing request - Email verification codes not being sent - Autopay stops working after updates - False notifications about crossings and payments - White screen on app launch - App freezes during payment processing - 3D Secure authentication fails repeatedly - Registration number not recognized despite being in system - Account details not syncing between app and website - Cannot add crossings - price must be greater than 0 error - App not compatible with iPhone 7 and older models - Duplicate charge attempts when retrying failed payments - Password reset emails not arriving - Account lockouts with no recovery option - Form fields not rendering properly on mobile **Most requested features** - Apple Pay and Google Pay integration - Multiple vehicle registration per account - Push notifications for crossings and payment reminders - Transaction history and receipt tracking - Password autofill and biometric authentication - Postcode lookup for address entry - Account balance visibility before payment - VAT receipts for business expense claims - Unified login between app and website - Real-time crossing notifications - Ability to view and dispute penalty charge notices (PCNs) - Direct payment option without pre-payment requirement - Offline functionality or cached data - Better error messages with solutions ## Recent user reviews (10 of 143) All indexed reviews: https://appshunter.io/ios/app/merseyflow-quick-pay/id1481465973/reviews.md ### 5/5 — Mercy flow *2026-07-10, version 2.2.0* I take it there’s only one mercy flow told to pay I’ve paid for it, but it doesn’t show the bridge. I went over on it. ### 1/5 — Useless *2026-07-06, version 2.2.0* Opens to a white screen and nothing else! Same on their website using Apple Safari. Just another way for them to charge you for late payment. ### 1/5 — Garbage *2026-06-12, version 2.1.3* Absolute garbage. Can’t log in, can’t change password, can’t access account, app crashes and hangs, telephone people just keep saying nothing wrong with the account and to try in 24 hours (told that 4 times now). I can’t believe people release apps as awful as this in 2026. My 12 year old could do better. ### 1/5 — Useless *2026-05-30, version 2.1.3* Saturday night and I’m trying to pay for a bridge crossing. App just hangs and does nothing at all. Website does the same. Payment page doesn’t load. Useless. ### 1/5 — Cannot open since update ! *2026-05-12, version 2.1.3* Not sure why this is so poor… ### 5/5 — Review of review *2026-05-10* Ok holding my hands up. It didn’t work and I got a penalty charge because I put my car reg in with a number instead of a letter. Mersey flow looked into it and have been very prompt and very gracious considering it was my error. I’ve re set my details and hope it works next time. ### 1/5 — Doesn’t work *2026-04-24, version 2.1.2* Completely useless app. Essentially, can’t pay for a crossing so what is the point of this app? ### 1/5 — Update means it doesn’t work *2026-04-14, version 2.1.2* Used to work fine, top up and then crossings are deducted from you balance. Now it just ignores the balance and charges the card. ### 1/5 — Impossible to register *2026-04-03, version 2.1.1* Application attempts to send confirmation code email, but never arrives, needs app sorting! ### 1/5 — Awful *2026-03-20, version 2.0.12* Absolutely nothing on the app works, how can something that should be so simple, be so poor? ## Frequently asked questions about Merseyflow Quick Pay ### What can I do with the merseyflow app? The app allows you to register, update, and manage your account and payment plans. You can also apply for discount schemes, set up pay-as-you-go accounts, and pay for one-off crossings. ### How can I save money with this app? You can apply for various discount schemes, such as the Local User Discount Scheme (LUDS) and the Blue Badge Holder scheme, which can save you up to 10% on your tolls. ### Is there a cost to use the merseyflow app? Based on the provided information, the app is free to download and use. There are no mentioned costs associated with the application itself. ### Who is the target audience for this app? This app is designed for individuals who frequently use toll roads and are looking for a convenient way to manage their toll accounts, payments, and access potential discounts. ### Can I pay for a single crossing without an account? Yes, you can pay for one-off crossings directly through the app without needing to have a pre-pay merseyflow account. This offers flexibility for occasional users. ## Version history (last 5 releases) ### 2.2.1 — 2026-07-27 Bug fixes and improvements ### 2.2.1 — 2026-07-27 Bug fixes and improvements ### 2.2.0 — 2026-06-16 You can now add multiple authorised representatives through the app, with updated dd-mm-yyyy date formatting, user experience improvements, bug fixes, and performance enhancements for a smoother, more reliable experience. ### 2.2.0 — 2026-06-16 You can now add multiple authorised representatives through the app, with updated dd-mm-yyyy date formatting, user experience improvements, bug fixes, and performance enhancements for a smoother, more reliable experience. ### 2.1.3 — 2026-04-24 Bug fixes and improvements ## Apps similar to Merseyflow Quick Pay | App | Rating | Price | Category | | --- | --- | --- | --- | | [Credas](https://appshunter.io/ios/app/credas/id1231930028) | 4.5 (3,579) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*