# Me@Sams — user reviews

> 131 indexed App Store user reviews of Me@Sams by Sam’s Club, rated 4.80/5 from 17,760 ratings.

- Source: https://appshunter.io/ios/app/mesams/id1559950768/reviews
- App overview in markdown: https://appshunter.io/ios/app/mesams/id1559950768.md
- Rating breakdown: 5★ 16,133 · 4★ 698 · 3★ 261 · 2★ 130 · 1★ 538

## What do users think of Me@Sams?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient for clocking in/out
- 💡 Useful features like schedule and shift management
- 👍 User-friendly interface

**Cons**

- 🐛 Frequent crashes and bugs
- 🐛 Logging out issues
- 🐛 Unreliable notifications
- 🐛 Broken features after updates

**Commonly reported bugs**

- Clock-in feature not working
- Schedule not loading properly
- Face recognition login not functioning
- Repeated forced log-outs

**Most requested features**

- Improve notification system
- Add more advanced scheduling and time-off management features
- Enhance accessibility and compatibility with newer devices
- Provide better in-app support and troubleshooting options

## Newest reviews (10 of 131)

### 3/5 — Connection

*2026-08-03, version 3.35.0*

hard to get a connection

### 2/5 — Broken

*2026-05-29, version 3.28.0*

Since the update I can’t do anything anymore can’t request time off or use squiggly

### 2/5 — PTO

*2026-05-12*

Not sure if others are facing this glitch but I’ve had an issue where I go to the tab to check my time off requests and Absences and every time that screen loads on to my phone the app completely freezes up and crashes. Can’t put in a request for time off or report an absence which is obviously kind of an issue

### 2/5 — Update resulted in failed schedule loading

*2026-03-27, version 3.22.0*

As of the most recent update, my schedule won’t load into the app.

### 2/5 — Everything but squiggly

*2026-03-24, version 3.21.0*

Squiggly sucks and it doesn’t work right

### 2/5 — Squiggly

*2026-02-25, version 3.18.0*

Squiggly is terrible definitely need to improve that function in order for us to help members properly, was much easier with ask Sam

### 5/5 — Maintenance

*2026-02-10*

The whole store was clean as well as the restroom I would definitely go back there again and shop

### 3/5 — Frozen White Screen

*2026-02-10*

Any time I try to look at anything under the Me tab it just presents a blank white screen and no way to get out of it without closing out the app. I just wanna see what my paycheck’s supposed to look like.

### 3/5 — Face Recognition

*2026-02-04*

Not sure why it keeps asking twice for face registration after it has done so the first time.

### 5/5 — Schedule

*2026-02-04*

My schedule has disappeared

## Most critical reviews (10 lowest-rated)

### 1/5 — Location

*2026-08-09, version 3.36.0*

I don’t wanna connect to a public WiFi when my location is inside the store fix the issue please

### 1/5 — To many bugs/ issues

*2026-08-08*

With as little/few things the app can do you would think there wouldn’t be so many issues with things working correctly.

### 1/5 — Can’t request time off

*2026-05-31, version 3.28.0*

The app was glitchy before and now I can’t request for PPTO or PTO

### 1/5 — Does not load properly

*2026-05-19, version 3.27.0*

The my team tab does not work properly. It does not load.

### 1/5 — Broken Links

*2026-05-17, version 3.27.0*

New Hire, so when I click the links for “What to wear?”, “What to bring?”, and “Helpful Tips” they all lead a page that says “Sorry… What you are looking for can’t be found.” Awesome. Pretty vital information that a new hire be given the dress code. Tried on wifi and on cellular data. Still nothing. 
UPDATE: now that I am hired, schedule requests and PPTO submissions are broken. Have to yse work computers. App is garbage.

### 1/5 — PPTO

*2026-05-16, version 3.27.0*

App does not allow you to put in your PPTO. Submit button doesn’t seem to work even if your eligible to use your time off.

### 1/5 — Broken Links

*2026-04-04, version 3.22.0*

New Hire, so when I click the links for “What to wear?”, “What to bring?”, and “Helpful Tips” they all lead a page that says “Sorry… What you are looking for can’t be found.” Awesome. Pretty vital information that a new hire be given the dress code. Tried on wifi and on cellular data. Still nothing.

### 1/5 — So so so Slow

*2026-03-06, version 3.19.0*

This app used to will flawlessly and it’s not terribly terribly slow. I have an IPhone 17 pro there’s no reason it just does not load.

### 1/5 — Two face

*2026-02-28, version 3.19.0*

Everyone in higher ups holds someone’s true potential back. Prepare to be judged and held back working here

### 1/5 — Such a rich company

*2026-02-27, version 3.19.0*

App is terrible, glitches a lot logs you out and requires a new login every other day, better off just using a computer or a time clock

## Most praised reviews (10 highest-rated)

### 5/5 — Associate .

*2026-08-05, version 3.35.0*

Awesome application and convenient for employees .. thank you guys !

### 5/5 — Fantastic

*2026-08-05*

This app is so helpful and easy to see our everyday schedule 👌thank you 🙏🏻

### 5/5 — Awesome

*2026-07-09*

Awesome this app works great above and beyond so you know got brand new phone from Sams t mobile

### 5/5 — The Only App you’ll need

*2026-07-06, version 3.31.0*

Awesome app works great

### 5/5 — Work app

*2026-06-29, version 3.31.0*

I use it for work and Sams is a great place to work. I love it

### 5/5 — Member specialist

*2026-06-08, version 3.29.0*

This App is really nice but it lags a lot

### 5/5 — Great

*2026-06-05, version 3.29.0*

Great

### 5/5 — Review

*2026-03-15, version 3.20.0*

Great app

### 5/5 — Squiggly

*2026-02-22*

We really miss ask Sams. Squiggly does not work as well as ask Sams did usually whenever we’re asking for planograms or items that we carry in the club, squiggly gives us still learning and never finds the item or the planograms

### 5/5 — Great

*2026-02-20, version 3.18.0*

Great

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
