# Message from Santa® call&video — user reviews > 415 indexed App Store user reviews of Message from Santa® call&video by First Class Media B.V., rated 4.83/5 from 114,668 ratings. - Source: https://appshunter.io/ios/app/message-from-santa-call-and-video/id933921849/reviews - App overview in markdown: https://appshunter.io/ios/app/message-from-santa-call-and-video/id933921849.md - Rating breakdown: 5★ 103,117 · 4★ 7,140 · 3★ 2,293 · 2★ 804 · 1★ 1,317 ## Is Message from Santa® call&video safe? Message from Santa® call&video appears safe based on user ratings. The AppsHunter Safety Score for Message from Santa® call&video is 97 out of 100. This assessment is based on 114,668 user ratings, with an App Store average of 4.8 out of 5. Of 114,671 App Store ratings, 96.2% point to a safe experience, 2.0% suggest some concerns, and 1.8% point to a risky experience. ## Is Message from Santa® call&video legit? Message from Santa® call&video appears to be a legitimate app. The AppsHunter Legitimacy Score for Message from Santa® call&video is 100 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of Message from Santa® call&video? Reviews of Message from Santa® call&video are mostly positive: the Entertainment app is rated 4.8/5 from 115K App Store ratings. What users like most: personalized calls and messages from Santa, helps encourage good behavior in kids. Top complaints: repetitive/same messages every call, slow response times for text messages. Summarized from real user reviews. **Pros** - 👍 Personalized calls and messages from Santa - 🎅 Helps encourage good behavior in kids - 💫 Brings the magic of Christmas to life - 🎄 Customizable with child's name, interests, etc. - 🎁 Useful for rewarding good behavior **Cons** - 🔁 Repetitive/same messages every call - ⏱️ Slow response times for text messages - 📺 Intrusive ads disrupt the experience - 🤖 Impersonal/robotic responses from 'Santa' **Commonly reported bugs** - Login/account issues after updates - Compatibility problems on certain devices - Freezing/crashing during calls or messages **Most requested features** - More varied and dynamic conversations with Santa - Ability to add custom messages/reasons for calls - Option to have Santa call multiple children at once - Improved text message interactions with Santa ## Newest reviews (12 of 415) ### 5/5 — mr santa claus *2025-12-29, version 4.3.3* patrick ### 2/5 — Dark UX *2025-12-24, version 4.3.3* Doesn’t tell you you need to register to use until AFTER you pay. Gives you the impression that you can use it without registering your email when you first open the app. Main reason for negative review is that on Xmas even the app is stuck loading! I’ve paid money and it won’t even work. Very frustrating. ### 3/5 — Great until Xmas Eve *2025-12-24, version 4.3.3* Paid for a month and is great. But app wouldn’t work on Xmas eve - which is the day it really should. Won’t use this one next year ### 5/5 — Not tonight… *2025-12-24, version 4.3.3* Hi devs, why has the app stopped working? Today of all days on Christmas Eve and the app doesn’t open... ### 2/5 — Crashed on Christmas Eve *2025-12-24, version 4.3.3* Paid for it. Used it all December but it crashed on Christmas Eve. Probably won’t use it again unless it’s fixed soon. ### 3/5 — App not working *2025-12-24, version 4.3.3* The app even after restart and restart of device still just showing a hour glass spinning is it down ? ### 5/5 — Love *2025-12-24, version 4.3.3* Elizabeth ### 5/5 — Video *2025-12-23, version 4.3.3* What a great way to surprise the kids on Christmas Eve ### 5/5 — Amazing *2025-12-22, version 4.3.3* I absolutely love the app. I am going to post on Facebook. I think this is amazing for little guys. I like my little one we love it too. Looks forward to Santa Collin every day. ### 2/5 — App will not load *2025-12-22, version 4.3.3* Paid for the app used it twice and now it will not load. How convenient, 4 days before Christmas. ### 5/5 — Santa *2025-12-20, version 4.3.3* Very good ### 5/5 — Fun App *2025-12-18, version 4.3.3* The app is fun, we’ve used it for several years. ## Most critical reviews (10 lowest-rated) ### 1/5 — new santa call *2026-10-25, version 4.3.3* my nickname patrick secord ### 1/5 — Something wrong with this game *2026-10-12, version 4.3.3* At 10 at one, I give it a one ### 1/5 — Not for kids *2026-09-01, version 4.3.3* Under any circumstances this is a game where Santa says offensive words this should be banned from the App Store ### 1/5 — Don’t waste your money *2026-01-02, version 4.3.3* Don’t waste your money and if you do Apple/Santa app will not give it back even if you tell them the app was dysfunctional. It’s only a few dollars but, it’s irritating to pay for a product and not have it work and not get my money back. We tried having it call my son (6 years old) a few times but, it was just silent on the other side. Near caused an issue with my son who believes. So don’t bother. ### 1/5 — It won’t work *2025-12-24, version 4.3.3* The app worked okay-ish until Christmas Eve (today) now it won’t work at all ### 1/5 — Not the real Santa *2025-12-24, version 4.3.3* That man was definitely not Santa Claus. I don’t know who he was but he was not Santa Claus… ### 1/5 — Scam *2025-12-23, version 4.3.3* App is a scam. Don’t give them your money. ### 1/5 — Disappointing *2025-12-22, version 4.3.3* This was my first time trying something like this. It won’t actually send to your kid, but the problem is at the end it has where you can get it, like they are trying to advertise, like Apple App. So it was just a waste of $3. ### 1/5 — Ai is not for kids *2025-12-10, version 4.3.3* Like the description says “ai is used not real.” I don’t even think it’s ai it’s a real Santa - person. Not even Santa somebody powering the ai knows your child’s name Im 9 and I used to have this at 2 but the ai is really weird and I hate this app because you have to pay and you can play without payment but it’s not really good. 👎 The ai is also really weird. It can’t hear anything. ### 1/5 — Doesn’t create video *2025-12-03, version 4.3.2* Upgraded my plan to create a video and it didn’t even make it. What a waste of money. ## Most praised reviews (10 highest-rated) ### 5/5 — please check santa *2026-10-18, version 4.3.3* Mr patrick ### 5/5 — New Santa call *2026-10-09, version 4.3.3* Patrick Secord ### 5/5 — Good *2026-08-06, version 4.3.3* I think it’s good for a child that either not listen to you and you call Santa so the kid know that they will be on the nice list or naughty list. ### 5/5 — New Santa call *2026-06-30, version 4.3.3* patrick ### 5/5 — New Santa call *2026-06-25, version 4.3.3* patrick ### 5/5 — mr santa *2026-06-20, version 4.3.3* patrick ### 5/5 — mr santa *2026-06-06, version 4.3.3* new santa clus ### 5/5 — Santa *2026-02-11, version 4.3.3* Can you calling me back please Santa ### 5/5 — Great App *2026-01-08, version 4.3.3* This app is real good kids enjoyed the call from Santa especially when he said their names. ### 5/5 — mr santa claus *2025-12-30, version 4.3.3* secord --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-07.*