# Messenger — user reviews > 11,852 indexed App Store user reviews of Messenger by Meta Platforms, Inc., rated 4.70/5 from 13,395,830 ratings. - Source: https://appshunter.io/ios/app/messenger/id454638411/reviews - App overview in markdown: https://appshunter.io/ios/app/messenger/id454638411.md - Rating breakdown: 5★ 11,209,972 · 4★ 1,064,958 · 3★ 414,346 · 2★ 181,153 · 1★ 525,401 ## What do users think of Messenger? Overall sentiment: negative **Pros** - 📱 Useful for staying connected with friends and family - 🗣️ Enables easy communication through text, voice, and video - 💬 Convenient group chat features - 🌐 Works across multiple devices and platforms **Cons** - 🐛 Frequent crashes and bugs - 🔒 Privacy and security concerns - 🔄 Unnecessary updates that remove useful features - 📤 Issues with message delivery and notifications - 🗂️ Cluttered interface and poor organization of chats **Commonly reported bugs** - Unable to log in or access account - Messages failing to send or receive - Unexpected app crashes and freezes - Syncing issues between devices **Most requested features** - Add option to delete or unsend messages - Improve search functionality for chat history - Introduce customizable notification settings - Bring back old features like emoji reactions and location sharing ## Newest reviews (17 of 11,852) ### 2/5 — Video call *2026-08-25, version 575.0.0* Very good reception and camera was clear. I will use it more often. I appreciate having this free app to communicate with family in Europe. Thank you Christine Canada ### 3/5 — Good *2026-08-25, version 575.0.0* Good ### 4/5 — Je ne suis plus capable les appels vidéos *2026-08-25, version 575.0.0* Je ne suis plus capable appelle vidéo ### 5/5 — Love it *2026-08-25, version 575.0.0* I love messenger it helps me communicate with loved ones all around the world 🙏🏻🙏🏻🙏🏻🫂 I am truly grateful for what you provide Love Liane B Aleeya Lady Buddha xoxoxox Merimbula NSW Australia ### 5/5 — for my daddy group chat *2026-08-25, version 575.0.0* can you are GIF from YouTube and too be me ### 4/5 — Call with Josh *2026-08-25, version 575.0.0* Well it wasnt that bad ### 5/5 — Around the world! *2026-08-25, version 575.0.0* The connection via messenger call between Nepal and Northern New Mexico could not be better. Thank you. ### 5/5 — Very good *2026-08-25, version 575.0.0* Good ### 5/5 — Favorite messaging app by far *2026-08-25, version 575.0.0* It’s the best, long time lover of this ### 5/5 — Enjoyable *2026-08-25, version 575.0.0* I enjoy it, It’s easy, keeps me in touch With family and friends without all the hassles. ### 5/5 — Texting *2026-08-25, version 575.0.0* 10 out of 10 ### 5/5 — Send later option needed *2026-08-25, version 575.0.0* I use messenger all the time and really like it. Some people on several of my groups send messages at 5-6am. I would love a “send later” option so not to wake everyone up if they are not awake yet. ### 5/5 — Very good *2026-08-25, version 575.0.0* 10 ### 5/5 — WHO ?HOW? *2026-08-25, version 575.0.0* Phone calls using this avenue have never cease to amaze me who is on the other end and how did they do it and now I get to be the one that surprises other people thank you for this feature! Sincerely, Cindyrella ### 5/5 — How it just works. *2026-08-24, version 575.0.0* I’d like to give a brief review of the Messenger app from Facebook. This app has allowed me to communicate with my family while not necessarily having an active Facebook account giving me the space to breathe from social media while still allowing me to stay connected to my family it also allows me to look back at messages that I’ve had with deceased family members and giving me the space to remember and honor them by hearing their voice messages. Thanks ### 2/5 — Scammers *2026-08-24, version 575.0.0* Scammers ruining Messenger and people like myself trying to build a brand do not have protection ### 4/5 — How To Block Invites! *2026-08-24, version 575.0.0* Need this sooner that later ## Most critical reviews (10 lowest-rated) ### 1/5 — có cái thanh điều hướng cũng lỗi *2026-08-25, version 575.0.0* hãm lồn ### 1/5 — Help *2026-08-25, version 575.0.0* I told you guys that someone hacked my Facebook account and fb has not helped me kick them out!!! But if I post a picture or a sentence you don’t agree to, I will get banned I think that’s asinine… Also, my sugar rush game has been glitching! Blackouts, white outs, not giving me my gifts, etc. ### 1/5 — Notes Functionality *2026-08-25, version 575.0.0* Over the few months I have noticed changes on the notes feature. The latest update is mediocre I can’t even search up my favorite music to put it in notes. The bad part is that when I try to play someone else’s music on their notes I hear nothing. Early days of notes was far more better than this one. Very simple and straightforward. I hope my feedback will be heard to the devgods ### 1/5 — Stupid *2026-08-24, version 575.0.0* Really stupid I can’t open messenger in phone’s browser, I use Facebook for market place once in a blue moon ### 1/5 — App loz *2026-08-24, version 575.0.0* Lag thông báo cả tháng ko sửa, lag cả chức năng xoá tin nhắn sau 24h. Lỡ tay bật lên xong éo tắt đc. Xoá app đi cài lại đéo mở đc lên. App như cc ### 1/5 — My account is hacked *2026-08-24, version 575.0.0* Easy hackeble and acount can be compromised ### 1/5 — Meta AI *2026-08-24, version 575.0.0* Meta AI writing tool is not working in the chat ### 1/5 — Currently - messages never load *2026-08-24, version 575.0.0* I don’t know what’s going on but for awhile now my messages people send me never load. I have to delete the app and reinstall then they will. This is the third time having to do so. ### 1/5 — Excessive ads. *2026-08-24, version 575.0.0* I am being plagued by 30-40 ads from Shein every day with no way of controlling or stopping them. I am having difficulty receiving proper messages because of them and I refuse to be coerced into making purchases in this way. ### 1/5 — How does Apple allow Meta this much control? *2026-08-24, version 575.0.0* Messengers forced takeover of audio settings and disruption to my devices operation and invasive and makes me avoid opening it. I’m genuinely stunned apple allows an app on the market with this much user disruption ## Most praised reviews (10 highest-rated) ### 5/5 — 👍🏾 *2026-08-25, version 575.0.0* 🙏🏾 ### 5/5 — Sean My Cousin *2026-08-25, version 575.0.0* COUSIN ❤️ ### 5/5 — Love it! *2026-08-25, version 575.0.0* I love this app so much! ### 5/5 — Family *2026-08-25, version 575.0.0* Love you ### 5/5 — Best *2026-08-25, version 575.0.0* Best app but translation sucks ### 5/5 — Good *2026-08-25, version 575.0.0* Good ### 5/5 — Messenger video call *2026-08-25, version 575.0.0* Excellent ### 5/5 — Communication made easy *2026-08-25, version 575.0.0* Fantastic using messenger , so easy and it works so well. ### 5/5 — From lreland to Australia *2026-08-25, version 575.0.0* Blessed that we can see each other . Sooooo Gooood ! ### 5/5 — Warerabb *2026-08-25, version 575.0.0* Always been my favourite messaging app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*