# Meta Ads Manager — user reviews

> 1,037 indexed App Store user reviews of Meta Ads Manager by Meta Platforms, Inc., rated 4.50/5 from 50,180 ratings.

- Source: https://appshunter.io/ios/app/meta-ads-manager/id964397083/reviews
- App overview in markdown: https://appshunter.io/ios/app/meta-ads-manager/id964397083.md
- Rating breakdown: 5★ 40,880 · 4★ 2,565 · 3★ 1,617 · 2★ 938 · 1★ 4,180

## What do users think of Meta Ads Manager?

Overall sentiment: negative

**Pros**

- 👍 Easy to manage ads
- 🚀 Convenient for on-the-go monitoring
- 💡 Great analytics and data display

**Cons**

- 🐛 Frequent bugs and glitches
- ❌ Lacking key features compared to desktop
- 🤖 Poor customer support and responsiveness
- 💰 Overcharging and billing issues
- 🔒 Security concerns and account hacking

**Commonly reported bugs**

- Login issues and inability to load app
- Inconsistent data and metrics display
- Inability to update payment methods
- Ads not running as expected or getting disabled

**Most requested features**

- Add landscape mode support
- Improve ad editing and creation capabilities
- Integrate lead/conversion tracking
- Provide better notification and alert system

## Newest reviews (10 of 1,037)

### 2/5 — ERRO E MAIS ERROS

*2026-08-25*

Eu até tento, mas parece q é proposital, o app tem MUITOS BUGS, muitos erros para criar um anúncio ou companha. Espero que melhore pra felicitar a vida pelo celular

### 2/5 — Why is this app still so bad?

*2026-08-25, version 489.0*

I’ve seen complaints on this app for years. I’d love to do a temporary job assignment just to fix this app and then go back to my job.

### 2/5 — Owner of business

*2026-08-14, version 488.0*

The app was great until recently. It’s not showing all of my campaigns. I have to keep deleting the app and reinstalling it every time I use it.

### 1/5 — Ad campaign

*2026-08-08, version 487.0*

Ran the ad, paused to stop it and took screenshots of it saying I did.  But of course it didn’t stop, just keep charging me $500

### 1/5 — Not worth

*2026-08-08, version 487.0*

Clumsy and nothimg works. Very difficult to understand navigate. No support available, do not recommend

### 4/5 — Não tem humano

*2026-08-07*

Ruim

### 1/5 — Terrible app

*2026-08-06*

For a company as large as Facebook it’s unfathomable that this is the best they could do.

App is extremely glitchy, often fails to load pages and many of the buttons and features don’t work consistently. There’s also no notifications in the app for new leads, you have to manually check constantly and it always shows them as unread even once they’ve been opened.

### 1/5 — Horrible

*2026-08-05, version 486.1*

I NEVER leave reviews… but I have been so fustrated by the lack of functionality, repeated errors, usless help from the AI “help” agent, and the sheer difficulty at getting my money back once I had decided I was done with meta ads

### 1/5 — I would rate this 0 if I could

*2026-08-03, version 486.0*

This is by far the worst app I have to use. Every single time I need to use it, it needs to be updated. And every single time, it’s still as useless as it was before the update

### 5/5 — Sistema

*2026-08-02*

Bom

## Most critical reviews (10 lowest-rated)

### 1/5 — Meta ads

*2026-08-22, version 489.0*

I’ve had so many problems with this app. The worst problem is all of the assistance are AI. They have no real people to speak to. I wouldn’t recommend using any of their products.

### 1/5 — Improper charging

*2026-08-19*

Do not use the service they are fraudulently charging my account

### 1/5 — Need a lot of work

*2026-08-19, version 488.0*

.

### 1/5 — Absolutely horrible

*2026-08-18, version 488.0*

My account got hacked and the hacker got $735 of my money. The only contact I can make is through an AI chat session that repeatedly tells me all specialists are handling high volume cases.

### 1/5 — WORST AD SERVICE EVER

*2026-08-16*

Ok guys first off I have used meta ads before and have tried my business with Shopify and running meta ads seemed like the most intuitive way to runs ads and I was doing decent with my store until all of a sudden meta bans my account without any warning or tellling me what I did wrong. It just kept prompting me saying there was an error. So I tried every research to reach out… nothing, just a garbage useless prompted help list. So I thought whatever I will grind out a new Ads manage account again even though it’s so tedious and to warm up the pixel and account again. Boom again it happens but the worse part is they keep charging me despite me being disabled out of my account, again no warning no explanation. I am so serious in suing meta and Facebook for such false indications on bans. Let alone charging my account hundreds of dollars on ads when I can’t even reach yep or support to stop this let alone get into my account to stop this. NEVER USING META EVER AGAIN AND I AM SO DONE WITH FACEBOOK!!!

### 1/5 — O anúncio parou

*2026-08-15*

O anúncio parou no meio do tempo sem motivo

### 1/5 — Atualização ruim!!

*2026-08-14*

Até hoje esperando ser ressarcida doa 80 reais. 
Ja enviei comprovantes. 
E a outra conta coloquei dinheiro e vcs não estão entregando visualizações e nem clientes. MESMO COM DINHEIRO EM CONTA.

### 1/5 — Completely broken

*2026-08-14, version 488.0*

If you need to use meta ads just use a computer. The app is not functional (you can’t even upload a video to an ad, with no explanation as to why) literally how do any of you people even remain employed

### 1/5 — Ruim

*2026-08-10*

Ruim

### 1/5 — Nightmare

*2026-08-10, version 487.0*

Basically meta allowed my account to be hacked, somehow they allowed someone else to run ads using my account and I'm left with wasting days/ weeks ( still ongoing ) to try to recover pages and money taken unauthorized out of my account. Absolute nightmare!!! Never again! Also no human interaction available, they just expect you to fix the issue yourself. Horrendous experience!avoud at all cost!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Ó melhor

*2026-08-26*

Excelente

### 5/5 — Top

*2026-08-25*

Bom

### 5/5 — Awesome!

*2026-08-24, version 489.0*

This app is super easy to use, can do a lot on the app when you dont have a laptop or something nearby

### 5/5 — Very helpful

*2026-08-23, version 489.0*

Nice

### 5/5 — DAHERIN

*2026-08-21, version 488.0*

HERNANDEZ

### 5/5 — Good result

*2026-08-20, version 488.0*

It’s a learning process where and when and how I’m getting very good numbers and didn’t understand it first, but I’m learning and how and what it takes. I like the journey more than a destination anyway.

### 5/5 — Yeeee!!!

*2026-08-16, version 488.0*

Always on time. Always there when I need it

### 5/5 — Naiyoree Jamdani

*2026-08-05, version 486.1*

Friendly apps.❤️

### 5/5 — Excellent Tool for Growing My Business

*2026-08-04*

Meta Ads Manager has helped me reach more customers and grow my business effectively. The targeting options are powerful, ad performance insights are detailed, and it’s easy to manage campaigns. It’s an excellent platform for promoting products and increasing sales. Highly recommended for businesses of all sizes! ⭐⭐⭐⭐⭐

### 5/5 — Great App easy to use

*2026-08-03, version 486.0*

Please Promote my Hustle

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*