# Meta Business Suite — user reviews

> 3,265 indexed App Store user reviews of Meta Business Suite by Meta Platforms, Inc., rated 4.70/5 from 495,105 ratings.

- Source: https://appshunter.io/ios/app/meta-business-suite/id514643583/reviews
- App overview in markdown: https://appshunter.io/ios/app/meta-business-suite/id514643583.md
- Rating breakdown: 5★ 421,918 · 4★ 33,260 · 3★ 14,640 · 2★ 5,909 · 1★ 19,378

## What do users think of Meta Business Suite?

Overall sentiment: negative

**Pros**

- 🚀 Useful for managing accounts across platforms
- 📅 Appointment feature
- 🔗 Ability to post to both Facebook and Instagram

**Cons**

- 🐛 Glitchy and buggy
- 🔔 Persistent notifications that don't disappear
- 📤 Issues with posting and sharing content
- 🤖 Lack of human support and poor communication from developers
- 🔒 Security and privacy concerns
- 💰 Expensive and not worth the cost

**Commonly reported bugs**

- Notifications not working properly
- Messages not showing up or getting lost
- Inability to view or reply to comments and messages
- Scheduled posts not publishing correctly
- Crashing and freezing issues

**Most requested features**

- Ability to edit scheduled posts
- Improved notification management
- Better integration between Facebook and Instagram
- More user-friendly interface
- Restore previous features from Facebook Pages app

## Newest reviews (11 of 3,265)

### 3/5 — For a business suite, needs work

*2026-08-23, version 503.0*

Frequently buggy, and constantly switching up functionality.

### 2/5 — Somewhat dissatisfied

*2026-08-23, version 503.0*

I am a totally blind Facebook user and Business Suite is no longer 100% accessible. The tabs at the bottom that show what each thing is no longer read, and when you schedule post it no longer shows on the iOS app that’s why it only gets two stars

### 5/5 — meta slow

*2026-08-22*

I would like to share some feedback about the app’s messaging system.

When I send multiple pictures to a customer, if the customer sends a message while I’m still sending the pictures, some of the pictures I have already selected and saved suddenly disappear. This is really frustrating, especially when I have spent time preparing the pictures for the customer.

For example, sometimes I send a picture and then start typing the price, and suddenly another picture disappears. This makes it very difficult to communicate with customers smoothly.

Another problem is that the keyboard becomes very slow and starts lagging while I’m typing. This is especially inconvenient when I’m trying to reply to customers quickly during business hours.

I also feel that the messaging features need a lot of improvement. This app is used by millions of people around the world, including businesses that depend on it for customer communication. The messaging system should be more stable, reliable, and advanced.

There is also an issue when a customer sends a message in the middle of my conversation. If I’m typing a message and the customer sends another message before I finish, sometimes my typed message disappears and I have to type it all over again. This is very frustrating.

These problems make business communication much more difficult than it should be. I hope the developers will seriously look into these issues and improve the picture-sending system, keyboard performance, message stability, and overall chat experience.

The app has great potential, but these features definitely need to be improved to provide a smoother and more professional experience for business users.

### 5/5 — Emprendedores

*2026-08-22, version 503.0*

Amamos manejar nuestras cuentas de fb e Instagram a la par por aqui… mientras más mejores y facilidades nos den a los pequeños emprendedores más felices seremos

### 5/5 — Dr yasa

*2026-08-22, version 503.0*

So helpful

### 5/5 — Database

*2026-08-22, version 503.0*

I strongly feel that this app is act as our business database. where all the customer are alive long time . meaning whenever we need we can seek and start comunicate with them.

### 2/5 — Glitchy and unreliable

*2026-08-21, version 503.0*

Not a great program for ease of customer use. Words will sometimes erase themselves. Pictures won’t post. Edit edits to previously posted materials won’t save. Not good.

### 5/5 — H

*2026-08-21, version 503.0*

Hungry

### 5/5 — Buen plataforma

*2026-08-20, version 503.0*

Exelente pagin

### 5/5 — Great

*2026-08-20, version 503.0*

Awesome

### 3/5 — lo suficientemente accesible para trabajar en redes siendo usuario ciego.

*2026-08-20, version 503.0*

En mi caso al ser un usuario ciego, le falta nombrar barios botones para que nuestros lectores de pantalla puedan leerlos. Pero sigue siendo lo suficiente funcional y accesible para mi trabajo en redes.

## Most critical reviews (10 lowest-rated)

### 1/5 — Very bad optimization.

*2026-08-25, version 503.0*

Can’t even run smoothly on my iPhone 15 pro max. The typing delays a lot and sometimes the app crashes.

### 1/5 — Crashes many times

*2026-08-24, version 503.0*

Very bad UI, crashes on saving ads

### 1/5 — Dreadful

*2026-08-23, version 503.0*

I’ve complained for ages regarding this app.  They have changed it so much, it’s not for purpose.  You can’t access photo albums from your phone.  The title of the albums don’t display when you post them (they used to!).  I’ve paid so much money on marketing and had nothing back from it

### 1/5 — Never bug free

*2026-08-23, version 503.0*

Using this app for more than 10 years I think. But this app is never bug free always have new problems always

### 1/5 — Appallingly poor app

*2026-08-23, version 503.0*

Considering the size and might of Meta, this app is useless for what it’s supposed to allow you to do: promote a business or charity. False notifications, not being able to post a video with a photo, not having an option to share a photo from Photos into the app, the difficulty of trying to tag another page in a post. It should all be so simple but this app makes it a total pain.

### 1/5 — Meta is atrocious

*2026-08-23, version 503.0*

Meta is a total nightmare. Always. This app is constantly problematic. Now no posts can be boosted. Payment is always a problem. Zero customer support from one of the biggest companies in the world - I’m blown away.

### 1/5 — Stop asking

*2026-08-23, version 503.0*

This app is ok, but I plan on dropping it a star every time I get asked to review it AGAIN 
Edit: down to 2. Why does it ask for a new review with EVERY post?
Edit 2: I will keep at a 1 star until I can post without being asked to review.

### 1/5 — Messages

*2026-08-22, version 503.0*

I got hacked about three or four years ago and I’ve had no help from anybody. I’ve tried many times to get through and it seemed like I go in one big circle. I really would like to speak to somebody whether it’s through email or messenger it doesn’t matter I need to speak to somebody.
The hacker still has his name on my page and he also bought ads when he had control up to $1000. I cannot place ads because I have that on my account. Again, I cannot contact anybody. The few times I’ve somehow left a message. No one gets back to me. This is fraud. I used to get a lot of business through the app and now I don’t because I can’t play ads. This is ridiculous.
There needs to be away to contact customer service!!!!

### 1/5 — App lags and no longer functions correctly

*2026-08-22, version 503.0*

It has been about 2 months now and no updates to fix whatever messed up in the last update. The saved responses don’t work and the app lags with the keyboard after one short message. Seriously slows workflow!!!

### 1/5 — Sukz

*2026-08-19, version 503.0*

Terrible interface.  Pointless price structure for ads that only guarantee zilch.  Facebook leads are a joke! 
No, like zero, customer support.  Meta is the Devil.

## Most praised reviews (10 highest-rated)

### 5/5 — Simplicity Scales Complexity Fails

*2026-08-24, version 503.0*

I always assumed meta was very difficult to use. Turns out… Meta is super simple to use once you take the time to learn how it works. It has helped me grow my business by expanding our exposure as an enterprise.

### 5/5 — Easy to use

*2026-08-24, version 503.0*

It’s easy to have the desktop platform in the palm of your hand so I can manage content and my online business when I’m out and about.

### 5/5 — Perfect way of keeping up with scheduling and checking content

*2026-08-24, version 503.0*

Love using this on the go to check my followers and also the schedule content

### 5/5 — Business Suite is Great!

*2026-08-24, version 503.0*

I love being able to post to multiple platforms from this site, in addition to see how certain posts are performing and new followers and engagement results. I am able to log into one area and see a multitude of things with the touch of a button and engage with my followers quickly. This is a great platform!

### 5/5 — I love Meta

*2026-08-23, version 503.0*

I love the Meta auto response and if meta can help me connect my account with more people in Liberia

### 5/5 — Accident

*2026-08-23, version 503.0*

Accident Scene in Irving Tx

### 5/5 — Easy platform

*2026-08-23, version 503.0*

Make it easier to post on multiple places at once .

### 5/5 — Effective

*2026-08-23, version 503.0*

To use Meta is highly effective to run my online business. Thanks Meta.

### 5/5 — THANK YOU SO MUCH  facebook

*2026-08-23, version 503.0*

Thanks for creating  facebook.

### 5/5 — Awesome app

*2026-08-23, version 503.0*

Nice

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
