# Meta Horizon — user reviews > 4,112 indexed App Store user reviews of Meta Horizon by Meta Platforms, Inc., rated 4.50/5 from 214,345 ratings. - Source: https://appshunter.io/ios/app/meta-horizon/id1366478176/reviews - App overview in markdown: https://appshunter.io/ios/app/meta-horizon/id1366478176.md - Rating breakdown: 5★ 175,145 · 4★ 12,821 · 3★ 5,870 · 2★ 3,300 · 1★ 17,209 ## What do users think of Meta Horizon? Overall sentiment: negative **Pros** - 🚀 Great app for managing VR headset - 👍 Useful features like casting and buying games - 💡 Ability to check battery and controller status **Cons** - 🐛 Buggy app with frequent crashes - 🔌 Casting and connectivity issues - 🤔 Confusing UI and navigation - 🔒 Facebook account requirement causes problems **Commonly reported bugs** - App freezes when trying to watch game trailers - Unable to delete or manage synced media - Pairing and connectivity issues with headset - Notifications not working as expected **Most requested features** - Add option to login without Facebook account - Improve app performance and stability - Allow more customization and control over headset - Expand casting and sharing capabilities ## Newest reviews (16 of 4,112) ### 3/5 — Great app not great customer service *2026-08-25, version 386.0* So I had a whole review on how I was getting harassed and you were not doing anything about it but my acc has been getting banned from chatting for week every single week so I can’t chat i don’t know why this is happening because when I click read more it just pops off my screen and never tells me what I did wrong it just keeps banning me for nothing ### 3/5 — Games *2026-08-25, version 386.0* It’s a good game but playing the same games over time gets boring and it won’t let you buy new games ### 3/5 — Please add this *2026-08-25, version 386.0* So one day I got meta horizon but the app said your not old enough but it was rated 9+ on App Store so I wish I could get it 🥲so please add to be 8 years old please 😭👏 I really want to play it ### 4/5 — Yuit *2026-08-24, version 385.1* Dog ### 2/5 — It would not let me pair my headset to my device *2026-08-24, version 385.1* Idk ### 2/5 — Uses pointless AI responses *2026-08-24, version 385.1* Meta guzzles our electricity and water supplies to write pointless responses to reviews of this app using AI. ### 2/5 — Help! *2026-08-24, version 385.1* Quiero comprar outfit pero no me deja ver la ropa de abajo, llevo 4 días con este problema, he reportado y no hacen nada. A algunos no les pasa y a otros sí. Ayuda please, son 4 días con el problema. 😩😩😩 ### 4/5 — yo *2026-08-24, version 385.1* can you please add a delete all videos button or something like that because half of my storage is being taken up by all of my videos and photos besides that the app is really good ### 3/5 — Spam Calling *2026-08-23, version 385.1* The app is great for it intended purpose. However, when someone calls you through the app or on VR your phone rings and until you answer it calls you hangs up calls you again and becomes very irritating. I wish if it calls you ands you decline it won’t continue to spam indefinitely. ### 3/5 — Its ok *2026-08-23, version 385.1* I like it but I make videos and they won’t download. This needs to be fixed ### 4/5 — Make Meta Quest a living-room platform, not just a headset. Go Beyond! *2026-08-23, version 385.1* Smart TV app + Xbox Cloud Gaming + non-VR Meta games + direct Quest casting + controller support ### 4/5 — Calling bug on phone. *2026-08-22, version 385.1* Whenever a group calls and rings on my phone it keeps ringing then hangs up the rings and then hangs up again over and over and when I try clicking the x button it won’t work so I have to go on the meta app and join call then leave. ### 2/5 — 3 stars *2026-08-22, version 385.1* I've had my vr for about 1 year now and my other one like 3 but today I've found a problem with my meta horizon I've tried to refund this game called Bonelab I ask the meta help and tried the transaction history but it won't work keeps saying Error and now I can't get my money back. ### 3/5 — It won’t let me download my videos/photos to my phone *2026-08-22, version 385.1* It won’t let me download my videos/photos to my phone no matter what I deleted a bunch from my phones gallery and still cannot , it always checks it after I click it won’t work. Also my videos Randomly pause as I’m watching them! It’s irritating. Please fix your app. I’ve updated it . It still doesn’t work. Thank you ### 5/5 — The best *2026-08-21, version 385.1* This game is insane I love it I recommend getting it hopefully I get my menu ### 5/5 — Download *2026-08-21, version 385.1* Yes vr ## Most critical reviews (10 lowest-rated) ### 1/5 — Pairing *2026-08-25, version 386.0* Every time I try to pair, it doesn’t work and it doesn’t let me please help me ### 1/5 — Annoying *2026-08-25, version 386.0* This app was good a while ago but now every time I try to sleep I get 18 calls in a row but the thing is it is not someone even calling me but it will not stop waking me up at 5am for no reason, when I attempt to pick up the calls it just says there is no one there. I do not know what to do to stop the nonstop calls I did not allow notifications to this app and used do not disturb and I am still getting calls. ### 1/5 — Bad app *2026-08-24, version 386.0* Basic the app is laggy and confusing also when someone calls you it keeps ringing and keeps you out the call. ### 1/5 — The gallery is horribly buggy *2026-08-22, version 385.1* You can’t even save any of the videos off of your gallery onto your phone without saving them to CapCut and then exporting it onto your Photos or just sending them to your Gmail and then adding them to your photos and most of the time they corrupt so I don’t have audio so it’s pretty hard to make videos sometimes😭. ### 1/5 — Worst meta app *2026-08-21, version 385.1* It is not downloading any videos for my YouTube I tried more than like 32 times ### 1/5 — Stingy and too much hassle on returning *2026-08-20, version 385.1* Every time I try to refund something there’s always a glitch happening that ALWAYS effects refunding something, I’ve been stuck with 2 games that reek all because meta can’t fix there own app. Honestly the most tedious and annoying app I’ve ever used ### 1/5 — Awful. *2026-08-20, version 385.0* I thought I would be writing a good review because how fun and easy the headset is, but no. The app is hard to understand and use. I go a notification from the app saying it would terminate my account unless I answered the question of “Are you 10-12 years old?”. There was a yes and a no button. Of course, pressing the no button did what you think it would do; nothing. This forced me to create a guardian for my account even though I didn’t need one. The only good thing about this is that you can chat while off if the headset and cast. ### 1/5 — Meta Horizon is the predator *2026-08-19, version 385.1* Why does it show 9+ only now I Meta Horizon I caught your predator looking ah ### 1/5 — Won’t let me sigh in *2026-08-19, version 385.1* It keeps saying try again later or somthing went wrong I’ve updated it and everything. But it still won’t work ### 1/5 — WHY CANT I NOT UPDATE MY QUEST OS *2026-08-19, version 385.0* So i comeback after 3wks then i play heroxhero.THEN it says to update my os thing but I FRICKING CANT NOW I CANT PLAY ANYTHING NOW I QUIT ## Most praised reviews (10 highest-rated) ### 5/5 — best in my opinion *2026-08-24, version 385.1* 10/10 ### 5/5 — W1CKEDAWES0MEZZZ *2026-08-24, version 385.1* UdAzZZBESTZZZ!!! ### 5/5 — Literally the best *2026-08-23, version 385.1* It’s the best because the fun ### 5/5 — awesome *2026-08-23, version 385.1* Super fun I’m so glad I bought a VR ### 5/5 — Broken and buggy. *2026-08-22, version 385.1* 2.5 stars. The app is slow, broken, and barely works. I have a YouTube channel, and I rely on this app to get my footage from my vr to my iPhone. I try saving a video. I wait maybe 10 seconds, it finishes, no video in photos. There is no other way to save my videos from my vr and this agitates me. I want this app to be better because the current features are amazing, but the broken, buggy interface just makes it unusable. ### 5/5 — Good *2026-08-22, version 385.1* Good ### 5/5 — Very fun one small issue though *2026-08-22, version 385.1* Whenever I try to play like animal company, it will say app entitlement check failed so please fix this ### 5/5 — ... *2026-08-22, version 385.1* Great way to show a way of not always on the VR but still being able to connect ### 5/5 — Very pleased. *2026-08-22, version 385.1* Bought one for my son after he begged for 6 months and he absolutely loves it, easy to use and portable with the case. ### 5/5 — Nice *2026-08-22, version 385.1* I like the way that you can play games on mobile --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*