# MetaCoach: Retail — De-escalation Training

> De-escalation Training (iPhone/iPad app by Immersion Sp. z o.o..)

- Source: https://appshunter.io/ios/app/metacoach/id6751810304 (this page in markdown: same URL + `.md`)
- Developer: [Immersion Sp. z o.o.](https://appshunter.io/developer/1244091708)
- Category: Business, Education
- Price: Free
- Age rating: 12+
- Requires: iOS 13.0 · 304 MB
- Languages: American English
- Released: 2026-01-18
- Data updated: 2026-02-23
- User reviews in markdown: https://appshunter.io/ios/app/metacoach/id6751810304/reviews.md

## What is MetaCoach?

Master verbal de-escalation through realistic voice-based simulations with emotionally responsive AI customers. 

Practice managing disruptive individuals, theft confrontations, no-receipt returns, receipt check disputes, sale refusals, and more — high-stakes situations retail staff encounter daily. Each conversation unfolds naturally and unpredictably. AI-powered avatars respond in real-time to your specific words, tone, and approach. They remember what you've said, escalate if triggered, and calm down when you find the right approach. 

Build critical de-escalation skills through immersive practice that prepares staff for real-world confrontations.


## Version history (last 1 release)

### 1.0 — 2026-01-19

No release notes.

## More apps by Immersion Sp. z o.o.

- [Cenveo AR Brochure](https://appshunter.io/ios/app/cenveo-ar-brochure/id1458754408)
- [Santa Was Here](https://appshunter.io/ios/app/santa-was-here/id1491731415)
- [Divine Duel AR Companion](https://appshunter.io/ios/app/divine-duel-ar-companion/id1641915091)
- [West-MEC Pathway AI](https://appshunter.io/ios/app/west/id6657985640)
- [MetaCoach: Healthcare](https://appshunter.io/ios/app/metacoach/id6746750136)
- [metaCoach: Store Bundle](https://appshunter.io/ios/app/metacoach/id6747340239)

All apps by Immersion Sp. z o.o.: https://appshunter.io/developer/1244091708

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-02-23.*