# Metene Body Fat Scale — user reviews > 33 indexed App Store user reviews of Metene Body Fat Scale by We Keep together Ltd., rated 1.21/5 from 98 ratings. - Source: https://appshunter.io/ios/app/metene-body-fat-scale/id1532835063/reviews - App overview in markdown: https://appshunter.io/ios/app/metene-body-fat-scale/id1532835063.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 90 ## Newest reviews (19 of 33) ### 1/5 — It doesn’t work!! *2023-10-04* What in the world is the issue?! It used to work perfectly and now it just spins! Fix the stupid app or the scale is useless!!! ### 1/5 — Has completely crashed *2023-10-04* Was a good thing. Now doesn’t work at all! Tried everything to get it to work. Now I’m completely locked out! Please fix!!! ### 1/5 — App stopped working and crashing all the time *2023-10-02* It was working perfectly fine for a year or so and for the last few months it’s just stopped working. I tried to reinstall multiple time, but it didn’t help. The scale itself is not really useful without an app. ### 1/5 — Please fix this app *2023-09-26* Can y’all fix this app so that it actually works?!? People bought the scale so we can track our progress and the app won’t even open, at this point, let alone work properly. It’s a waste of money. It worked perfectly, before. Idk what the issue is but please figure it out and fix it. I never even leave reviews but this is irritating, now. ### 1/5 — App stopped working *2023-09-25* At first the scale worked great, but now the app won’t work. It keeps spinning and won’t connect to my account. Can you use fix this bug? The issue has been going on for months. I’ve reached out to you via the whats up app and by email. ### 1/5 — Doesn’t work *2023-09-24* It was a great app, but all of a sudden all it does is just spins. very disappointing. ### 1/5 — Needs to be fixed!!! *2023-09-22* This app was great in the beginning but now it doesn’t keep data and just spins.. so frustrating ### 1/5 — App not working?? *2023-09-15* Numerous of time I’ve tried to log in it says network not available. Doesn’t work. 😭 ### 1/5 — Same as everyone else *2023-09-15* At first this was amazing, it would log pretty much everything I needed for my weight loss and muscle gain journey. All of sudden now it doesn’t work and it just spins the wheel of death. If you guys discontinued this app just let customer know. ### 1/5 — Stopped working. *2023-09-06* Tried to log in but it keeps saying bad network connection. Please fix this. ### 1/5 — Don’t work *2023-09-02* It’s not logging at all keep giving error message and this just started no way contact them directly . I liked this scale now I got go spend more money for another one with better customer support ### 1/5 — Not working *2023-08-29* App not working ### 1/5 — Won’t connect *2023-08-25* Won’t connect. Keeps saying network abnormality. The network is fine ### 1/5 — Zero Support *2023-08-20* The app stopped working; emailed a dozen times with no response. Poor way to showcase your brand. ### 1/5 — Stopped working. *2023-08-18* Tried to log in but it keeps saying bad network connection. Please fix this. ### 1/5 — Stopped working *2023-08-18* All in a sudden. ### 1/5 — Won’t Log Weight *2023-08-13* Worked for a few months but now every time I just to connect the scale to the app I get a message saying “Network abnormality” and it just shows the last weight/stats that were logged. ### 1/5 — Stopped working *2023-08-13* I loved it while working! Suddenly it stopped. Try many ways to refresh the account but nothing works. Not even creating new account… ### 1/5 — Stopped working *2023-02-10, version 1.4.19* I got this scale because Fitbit discontinued its body fat scale. Worked for a while but now it isn’t logging when I weigh in. It looks like it is but then defaults back to the last one it could log. This scale is turning out to be a mistake. ## Most critical reviews (10 lowest-rated) ### 1/5 — Please fix this app *2024-07-02* I would really like to use my scale with this app like I used to be able too. What happened???? Used to work just fine ### 1/5 — Doesn’t work .. (anymore) *2024-05-03* When we first got the scale and app it worked great, logging everything on your phone .. Now it just throws an error up and doesn’t work .. At least I can still weigh on the scale and log my weight manually in the Apple health app.. ### 1/5 — Doesn’t work *2024-03-27* This app and scale worked GREAT and suddenly the app stopped logging weights and now won’t even open up. Please fix! ### 1/5 — Web site is permanently down/ no sync *2024-02-14* Really enjoyed this app for a year or more but nothing connects now. It seems like everyone who worked here just packed up and left. ### 1/5 — Disgusting APP *2023-12-25* I have a scale that is a boat anchor now because the app will not open and the scale is stuck in KGs. This worked until Metene fixed it. What a waste of time and money! ### 1/5 — Fix the app! *2023-12-04* Scale was good until the app stopped working. Now the scale is stuck in kg. I'm sure it would be a quick fix on the dev side. ### 1/5 — DON’T BUY THIS *2023-11-13* I was able to use it connected to the app for maybe 1 year. While the scale works great the app hasn’t work AT ALL for almost a year. Pick a different brand. ### 1/5 — Body scale *2023-10-30* Please fix this I can get the app to connect to My scale it was working fine and now it keeps says there’s a network issue FIX IT ### 1/5 — Was awesome *2023-10-21* Like everyone else said, it WAS great! But now you can’t even log in. Just your basic bathroom scale now. ### 1/5 — Doesn’t work *2023-10-05* Frustrating to never be able to log in, weigh and use this app!!! ## Most praised reviews (3 highest-rated) ### 5/5 — Good *2021-08-10, version 1.4.2* Easy use ### 5/5 — Good *2021-08-09, version 1.4.1* Easy to use ### 2/5 — Network issue *2024-01-01* App keeps saying that there is an issue with the network and it’s not updating any info. Does this need an update or what? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*