# meterUP Parking — user reviews

> 119 indexed App Store user reviews of meterUP Parking by Parkmobile USA, Inc., rated 4.80/5 from 54,302 ratings.

- Source: https://appshunter.io/ios/app/meterup-parking/id1300716394/reviews
- App overview in markdown: https://appshunter.io/ios/app/meterup-parking/id1300716394.md
- Rating breakdown: 5★ 48,796 · 4★ 3,467 · 3★ 955 · 2★ 288 · 1★ 796

## What do users think of meterUP Parking?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use
- 👍 Convenient parking payment
- 🚀 Saves time and money
- 👍 Ability to stop/extend parking remotely

**Cons**

- 🐛 Unreliable notifications
- 💰 Expensive fees and double/triple charges
- 🔒 Difficult to prove payment
- 🐛 Glitches and login issues

**Commonly reported bugs**

- App failing to register parking payments
- Parking history not saving or accessible
- Notifications not working as expected

**Most requested features**

- Comprehensive parking location list
- Ability to change vehicle nickname during parking
- Improved parking history and customer support

## Newest reviews (20 of 119)

### 2/5 — Dumb usage

*2026-02-20, version 26.6.0*

Makes you spin a dial instead of typing in the amount of time you want because PPA has to be difficult as usual.

### 1/5 — UI NIGHTMARE

*2025-12-08, version 25.48.0*

The new update is awful. Let me just select how much time i need. The scroll wheel is ridiculous. Who thought this was a good idea 😂😂😂And it lags so much after payment is processed.

### 1/5 — Randomly logged out

*2025-11-06, version 25.44.0*

Randomly logged out after 3 years if using this app.... i swear this is a trick to get you to sign up with new emails/number

### 1/5 — Sign in too complicated

*2025-08-31, version 25.22.0*

Instead of letting me type in my password to sign in, this app is making me verify my account (that I’ve already verified and used previously) through an email link. Fine, whatever…except the email link never comes, even though they have my correct address. Not in my spam folder either. What a pain.

### 1/5 — App randomly takes 30 or more seconds off of the paid for time

*2025-08-11, version 25.22.0*

I have noticed in the last few weeks when paying for time say 30 mins, the time after checkout starts at 29:22. Why are they shortchanging the time?

### 3/5 — App deleted my vehicle nicknames

*2025-07-21, version 25.22.0*

It’s a great app, however, it updated without my knowledge and deleted all of my nicknames for my vehicles. 

I am quite upset. Because now I can’t identify many of the vehicles on my list. And I had to walk downstairs this morning to get one of the license plates verified. 

It’s not an issue to name the vehicles again through time, but it is just inconveniencing me.

### 1/5 — Be careful it positions you to park at the wrong meter constantly

*2025-07-15, version 25.22.0*

Be careful using the app. It will purposely locate you on the wrong side of the street and It will not notify you only 50% of the time when your meter is expiring. Make sure to triple check. Necessary evil in Philly seems to made to fail on purpose.

### 4/5 — Should make CarPlay compatible

*2025-07-05, version 25.22.0*

This app serves its purpose, which is paying for street parking in Philadelphia.

The developer should consider making this app Apple CarPlay compatible, this would be very helpful when parking.

### 1/5 — Impossible to set up Visa card

*2025-04-11, version 24.14.0*

The app seems to allow only to add  PayPal or a ParkMobile wallet (imposing money deposit).
Good way for the App owners to make money, but very poor service to the users…

### 1/5 — 2FA killed this app

*2025-02-06, version 24.14.0*

This app no longer works because it requires an email link to login making the app useless. Horrible way to implement 2FA.

### 1/5 — LOGGING IN INCONVENINECE

*2024-11-22, version 24.14.0*

Makes no sense you won’t let me log in to update my current parking, stop with the email log in request as you don’t send them to email so I’m stuck not accessing into my account. Just use parkmobile app bad

### 2/5 — App stinks

*2024-11-17, version 24.14.0*

Make sure you don’t accidentally click a different car you have saved.  I h got a ticket because my finger must have slipped.  Also, history section is incomplete, which is not helpful when trying to dispute.

### 1/5 — Search function is not working

*2024-10-14, version 24.14.0*

Trying to find parking around The Met in Philly ,the zip code is 19130,  when I put that in the search or ask’s if I’m parking in places on the west coast. There is no option to search with letters. When I scroll on the app the zip codes on the map in the Philadelphia area are wrong. I’m going to uninstall and just drive down to the area.

### 1/5 — App does not work

*2024-09-28, version 24.14.0*

App does not allow manual search of any park zone. Likely only work with precise location on, but its enforcement is totally unnecesaary when you know where you are and can provide that information.

### 3/5 — Not allowing me to stop my time

*2024-09-13, version 24.14.0*

I parked up paid for 45 mins of times and when I was done with 15mins to spare the app isn’t allowing me to stop my time. This is the first time this has happened to me in the 3 years I’ve been using this app.

### 2/5 — Confusing and ended up with a ticket

*2024-08-28, version 24.14.0*

First time user. Followed the steps: found the zone #, then duration time: I did the estimate of 2 hours. Then my plate #, state. And was asked again for the duration time? I already did the estimate, so I assumed the second one would be the actual parking duration time. I can’t tell until I get back. Stopped there, and left for my errands. then.. got a ticket!

### 1/5 — Notification spam

*2024-08-08, version 24.14.0*

Marketing notification spam about reserving ahead. No way to turn off.

### 1/5 — E mail links expire immediately

*2024-07-09, version 24.14.0*

This is the worst app in my phone. Doesn’t even properly work half the time.

### 2/5 — Better to use the meter

*2024-01-03, version 23.48.1*

The app alerts every meter maid in the vicinity that your parking is about to expire-- in other words, they are waiting nearby and within two minutes to expiring, are already issuing a ticket. 

You can use the app at first, then the price jumps up. Not good if you are watching every penny. 

Did you know an annual parking permit is $35? If you are like me, in an area with almost no parking, the only solution is to ditch the car.

Philly is vicious against drivers. Too many cars, makes sense. (Cents, too) But the app is particularly nasty bc it is about supporting the city/ them, and not you!

### 4/5 — Apple Watch app?

*2023-12-23, version 23.48.1*

It would be great if you made an app to use with Apple Watch, so we could receive notifications and extend parking time right from the watch.

## Most critical reviews (10 lowest-rated)

### 1/5 — Updated App

*2026-02-26, version 25.22.0*

Unfortunately I am NO Longer able to use the App!!! My phone is outdated….so I cannot update to the required iOS 😡😡😡
Very disappointing. I have used this app for YEARS!!! Now it is no longer an option!!!
The kiosk typically require coins or a credit card!!!
Who carries that many coins … quarters and who wants to stand Unaware of their surroundings at a kiosk????

Disappointed,
ST

### 1/5 — Old account terminated for new but not improved app

*2026-02-11, version 26.4.0*

Why did I have to create an account and start fresh!!??? Ran late to an appointment because I had to start from scratch. I hate the new spinning wheel and preferred the old aesthetic. We already hate the PPA enough.

### 1/5 — Why?

*2026-02-06, version 26.4.0*

They took a perfectly good approach and made it harder to use and login to. Why?

### 1/5 — Wrong iOS

*2026-02-02, version 25.22.0*

Can’t download the new app revision to my iPhone.  Says I need iOS 17.0.  I just downloaded the latest iOS from Apple.  It’s iOS 16.7.13.  What’s up with this?

### 1/5 — Not backward compatible

*2026-02-01, version 25.22.0*

I am unable to use the latest version of the app therefore I cannot use the app. One more way they’re squeezing people out of paying for their parking so they can write more tickets

### 1/5 — $36 dollar ticket!!!

*2026-01-27, version 26.2.0*

Got a $36, ticket! App is glitchy . I parked and paid amount the app told me to pay, it was the wrong amount, and I ended up getting a ticket. Reached out to customer service, they basically said, not our fault. Don’t use!

### 1/5 — Sucks

*2026-01-21, version 26.2.0*

This app sucks! You can’t extend until a session completely runs out. The spin wheel t set time is obnoxious and the payment never goes through first time. The app takes forever to load. Whoever created it is a clear downgrade from the previous app.

### 1/5 — Faulty app $36 ticket

*2026-01-14, version 26.2.0*

I always use meterup when parking in Philly. I parked and the app said I owed $1.52 , which I paid via ApplePay. I came back to my car to find a ticket, the app incorrectly calculated the time I needed to pay for. I reached out to support and received a response “ we are not responsible “. Do not use or trust this app unless you want a ticket. Another time I also received a ticket and had to fight with the city for 6 months

### 1/5 — The updated rotary UI is excessive and dumb

*2025-12-22, version 25.50.0*

First of all, paid parking is already a scam. But Multiple times I’ve “spun the wheel” for two hours but it only charges me for a minute. I think it’s on purpose to get people to pay more stingy fees

### 1/5 — I paid and still was ticketed

*2025-12-15, version 25.48.0*

So I had to add in a new license plate. Took a long time. App wasn’t cooperating. Had to do and do again several times. Finally it was added. Then I paid by Apply pay and got the Apple pay you’ve paid check mark.  Great. Thought I was good to go. I was, after all the extra app delay hassles, running late. I put phone away and was off to my destinarían with the late arrival.  Guest what?  Even after the troubles, I still got a ticket!  I guess the app wanted me to do the payment over and over again like the license plate add. Seriously?  I can’t afford this ticket price and It’s should be MeterUp who is fined for what transpired! I did things right. I always try to do the right thing. Seems like App developers and municipalities really don’t care about actual humans. What transpired is unacceptable.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use

*2021-11-20, version 9.13*

Love this app. It’s easy to use and resourceful!

### 5/5 — Pay on the go

*2021-08-19, version 9.13*

Easy to use

### 5/5 — Love it

*2021-08-11, version 9.13*

I am not very up on technology. I wanted to have dessert but time was running out.  My very nice waiter help me get the ap and put in extra time on my meter so that I could enjoy dessert. Sooooo easy to use. I love it.

### 5/5 — Convenience and Ease

*2021-07-16, version 9.13*

Once parked, I looked up and saw the parking area number on a nearby sign.  I didn’t even need to get out of my car to complete the sign in.

### 5/5 — So convenient

*2021-07-15, version 9.13*

So convenient

### 5/5 — Awesome App

*2021-07-06, version 9.13*

Easy execution, great app!

### 5/5 — 🙌🏾

*2021-06-18, version 9.13*

Very convenient and easy to pay great way to avoid tickets

### 5/5 — Love it

*2021-06-12, version 9.13*

So convenient! Awesome!

### 5/5 — Best

*2021-06-07, version 9.13*

Love this app

### 5/5 — App Work n Don’t Work

*2021-05-14, version 9.13*

Unfortunately this app doesn’t always work. And if you leave before your session ends it doesn’t always allow you to stop it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
