# MetLife Pet

> Pet insurance management app for MetLife policyholders. (iPhone/iPad app by MetLife.)

- Source: https://appshunter.io/ios/app/metlife-pet/id1534969901 (this page in markdown: same URL + `.md`)
- Developer: [MetLife](https://appshunter.io/developer/482757166)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 4.60/5 from 25,849 App Store ratings · 401 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 70 MB
- Languages: American English
- Released: 2020-12-10
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/metlife-pet/id1534969901/reviews.md

## What is MetLife Pet?

At MetLife, we know becoming a pet parent comes with a lot of joy and a few surprises. One of those surprises? Just how much there is to keep track of when it comes to your pet’s health and wellness. That’s why we’ve redesigned the MetLife Pet app to make it easier than ever for our policyholders to manage their pet’s health and wellness with confidence, all in one convenient place.
 
Here’s what you can do with the MetLife Pet app:
- File a claim quickly and easily
- Upload invoices and documents directly from your phone
- Track the status of your claims in real time
- View your coverage details and remaining plan limits
- Receive alerts and messages about your claims
- Manage your pet’s insurance and health records
- Access 24/7 live Telehealth Concierge chat*
- Read personalized pet care articles
- Find nearby pet services
- Update your contact information
- Support for credit card, debit card, or ACH/checking account Payment Types
 
Submitting a claim is simple:
Just snap a photo of your invoice and notes, and submit everything right from your mobile device. In fact, 80% of claims are processed in 10 days or less, and you can follow the progress every step of the way. Need help? You can chat with a helpful team member directly through the app or reach us anytime by phone or email.
 
Not a policyholder yet? Get a free quote in minutes at metlifepetinsurance.com.

## Key features

- File claims quickly
- Upload invoices and documents
- Track claim status
- View coverage details
- Manage pet insurance and health records
- Access 24/7 Telehealth Concierge chat
- Read pet care articles

## What do users think of MetLife Pet?

Overall sentiment: negative

**Pros**

- 🚀 Easy to submit claims
- 👍 Great customer service
- 💡 Comprehensive coverage
- 🚀 Fast claim processing and reimbursement

**Cons**

- 🐛 Buggy and unstable app
- 👎 Difficult to navigate and use
- 🔍 Lack of transparency in claims process
- 👎 Slow response times and poor communication
- 🐛 Inconsistent app functionality

**Commonly reported bugs**

- Login issues and inability to stay logged in
- Crashes and freezes when submitting claims
- Disappearing or lost claim submissions
- Inconsistent information between app and website

**Most requested features**

- Ability to upload documents instead of just photos
- Improved claims tracking and status updates
- More intuitive and user-friendly app design
- Direct vet communication and payment options

## Recent user reviews (10 of 401)

All indexed reviews: https://appshunter.io/ios/app/metlife-pet/id1534969901/reviews.md

### 1/5 — Broken app

*2026-08-21, version 4.7.3*

The app doesn’t let me in, asking for an update. Jokes on you — I’m on the latest version.

### 1/5 — Unable to open app - newer version

*2026-08-21, version 4.7.3*

I’m unable to open the app and I have the latest version downloaded

### 5/5 — Ed Haddad

*2026-08-20, version 4.7.3*

The best pet insurance company I’ve ever had

### 4/5 — Unhappy camper

*2026-08-20, version 4.7.3*

Bait ‘n Switch

### 2/5 — Not great

*2026-08-20, version 4.7.3*

App isn’t the greatest with opening new claims. Adding multiple documents often ends up with multiple claims opening. And reimbursement takes forever and a day

### 5/5 — Happy member of MetLife Insurance

*2026-08-17, version 4.7.3*

I have two cats insured with MetLife and I am very pleased with this company. Their customer service is incredible, you always get to talk with live representative and they are very friendly and professional. After your claim is resolved , you will get reimbursement same day. After submitting the documents, all my claims have took 3 business days max. Anybody who is looking for a good reliable insurance for their babies I warmly recommend MetLife. Especially after my older cat was diagnosed with dental disease and needed dental cleaning and multiple visits to the vet, they really were there for us to support in the journey. Thank you MetLife for your help and professionalism and for the kind customer service agents 💖

### 1/5 — App is not working

*2026-08-17, version 4.7.3*

The app keeps telling me to update. It takes me back to the Apple Store. There is no update. Available is not letting me log in. I can’t do nothing with it.

### 1/5 — Unable to use

*2026-08-17, version 4.7.3*

When opening the app it says “Required System Update” and links to the App Store. But the app is up to date. So unable to use the app until another update fixes the issues.

### 1/5 — Quibble to Get a Dribble

*2026-08-14, version 4.7.3*

The sales force promises wonderful caring service. They made us dispute and spend many hours before finally paying what was really owed

### 1/5 — The app …

*2026-08-13, version 4.7.3*

The app is asking for an update but the AppStore is not showing that is an update available, I need to get my money and now I cannot,

## Frequently asked questions about MetLife Pet

### What can I do with the MetLife Pet app?

The MetLife Pet app allows policyholders to manage their pet's insurance and health records. You can file claims quickly, upload invoices, track claim status in real-time, view coverage details, and access 24/7 Telehealth Concierge chat. It also provides personalized pet care articles and helps you find nearby pet services.

### How do I file a claim using the app?

Filing a claim is simple. You can snap a photo of your invoice and notes directly from your mobile device and submit everything through the app. The app provides real-time updates on your claim's progress, and many claims are processed within 10 days.

### Is the MetLife Pet app free to use?

Yes, the MetLife Pet app is free to use for MetLife pet insurance policyholders. There are no additional costs associated with downloading or using the app's features to manage your pet's insurance and health.

### What kind of support is available through the app?

The app offers multiple support options for policyholders. You can chat with a helpful team member directly through the app for assistance with claims or other inquiries. Additionally, you can reach out anytime by phone or email for further support.

### Can I manage my pet's health records in the app?

Yes, you can manage your pet's insurance and health records within the MetLife Pet app. This includes viewing coverage details, tracking claim status, and accessing personalized pet care articles to help you stay informed about your pet's wellness.

## Version history (last 5 releases)

### 4.7.3 — 2026-07-17

Enhancements and minor Bug Fixes

### 4.7.2 — 2026-06-25

Enhanced Pet rewards experience

### 4.7.1 — 2026-06-18

Enhancements and Bug Fixes.

### 4.7.0 — 2026-06-16

Enhancements and Bug Fixes.

### 4.6.1 — 2026-05-14

- Minor bug fixes

## Apps similar to MetLife Pet

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Impact Bank](https://appshunter.io/ios/app/impact-bank/id1565394180) | — | Free | Finance |
| [Xapo Bank: Save in BTC & USD](https://appshunter.io/ios/app/xapo-bank-save-in-btc-and-usd/id1560681080) | 4.7 (105) | Free | Finance |
| [Lira Now](https://appshunter.io/ios/app/lira-now/id6443975580) | — | Free | Finance |
| [Div Income, Get Paid to Invest](https://appshunter.io/ios/app/div-income-get-paid-to-invest/id1670813500) | 3.0 (2) | Free | Finance |
| [Duck Money](https://appshunter.io/ios/app/duck-money/id1586866820) | 5.0 (1) | Free | Finance |
| [CreciPay](https://appshunter.io/ios/app/crecipay/id1638751180) | 4.2 (10) | Free | Finance |

## More apps by MetLife

- [MetLife US App](https://appshunter.io/ios/app/metlife-us-app/id570085487)
- [MetLife Worldwide Benefits](https://appshunter.io/ios/app/metlife-worldwide-benefits/id632839470)
- [myMetLife Gulf Middle East](https://appshunter.io/ios/app/mymetlife-gulf-middle-east/id1185363338)
- [MetLife One (메트라이프생명)](https://appshunter.io/ios/app/metlife-one/id1234737021)
- [ProVida](https://appshunter.io/ios/app/provida/id1402070912)
- [MetLife DAP](https://appshunter.io/ios/app/metlife-dap/id1412480026)

All apps by MetLife: https://appshunter.io/developer/482757166

## Related topics

[metlife pet insurance](https://appshunter.io/ios/topics/metlife-pet-insurance) · [metlife pet](https://appshunter.io/ios/topics/metlife-pet) · [metlife pet app](https://appshunter.io/ios/topics/metlife-pet-app) · [kanguro pet insurance](https://appshunter.io/ios/topics/kanguro-pet-insurance) · [aspca pet health insurance](https://appshunter.io/ios/topics/aspca-pet-health-insurance) · [metlife](https://appshunter.io/ios/topics/metlife) · [my pet insurance](https://appshunter.io/ios/topics/my-pet-insurance) · [nationwide pet insurance](https://appshunter.io/ios/topics/nationwide-pet-insurance) · [spot pet insurance](https://appshunter.io/ios/topics/spot-pet-insurance) · [rainwalk pet insurance](https://appshunter.io/ios/topics/rainwalk-pet-insurance) · [petsbest insurance](https://appshunter.io/ios/topics/petsbest-insurance) · [metlife retirement](https://appshunter.io/ios/topics/metlife-retirement) · [pet insurance](https://appshunter.io/ios/topics/pet-insurance) · [lemonade pet insurance](https://appshunter.io/ios/topics/lemonade-pet-insurance) · [embrace pet insurance](https://appshunter.io/ios/topics/embrace-pet-insurance) · [fohgah](https://appshunter.io/ios/topics/fohgah) · [medlife](https://appshunter.io/ios/topics/medlife) · [metlife us app](https://appshunter.io/ios/topics/metlife-us-app) · [metlife vision](https://appshunter.io/ios/topics/metlife-vision) · [aspca pet insurance](https://appshunter.io/ios/topics/aspca-pet-insurance)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*