# MetLife US App

> MetLife US App: Manage dental, disability, and other insurance benefits. (iPhone/iPad app by MetLife.)

- Source: https://appshunter.io/ios/app/metlife-us-app/id570085487 (this page in markdown: same URL + `.md`)
- Developer: [MetLife](https://appshunter.io/developer/482757166)
- Category: Business, Finance
- Price: Free
- Rating: 4.20/5 from 25,399 App Store ratings · 308 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 19 MB
- Languages: American English
- Released: 2012-10-24
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/metlife-us-app/id570085487/reviews.md

## What is MetLife US App?

Manage your benefits anytime, anywhere, with the MetLife US App. Designed to align with the MyBenefits web experience, the app provides convenient access to the tools and information you need, all in one place, plus enhanced features and functionality.
 
Key Features:

Dental
•	View coverage and claims
•	Find a dentist
•	Get personalized treatment estimates
•	Access your ID card

Disability
•	File and manage claims
•	View claim details and status updates
•	Contact your case manager
•	Upload documents securely
•	Update direct deposit information

Additional Benefits
Access information for a variety of MetLife products, including:
•	Group Life Insurance
•	Supplemental Health Benefits
•	Group Legal Plans
•	Vision Coverage
•	And more

For additional product information and benefit resources, visit MetLife.com

## Key features

- Access dental coverage and claims
- Find and book dentist appointments
- Review disability claim information
- Report absences and update direct deposit
- Access Group Life, Accident & Health, Group Legal, and Vision products

## Chart rankings

- #167 in Top Free · Business (US App Store)

## What do users think of MetLife US App?

Overall sentiment: negative

**Pros**

- ⭐ Simple and easy to use
- 💨 Quick registration process
- 🤝 Good customer service

**Cons**

- 🐛 Frequent app crashes and errors
- 🤯 Confusing and unintuitive navigation
- 🔍 Lack of detailed coverage information
- 🕰️ Slow app performance
- 🔒 Security and privacy concerns
- 🤖 Poor in-app support and troubleshooting

**Commonly reported bugs**

- Registration process fails to complete
- App unable to load user profile and account details
- Inconsistencies between app and website data
- Unreliable payment processing

**Most requested features**

- Ability to view detailed policy and claims information
- Improved search and filtering for providers
- Integration with mobile wallets for digital insurance cards
- Enhanced user profile management

## Recent user reviews (10 of 308)

All indexed reviews: https://appshunter.io/ios/app/metlife-us-app/id570085487/reviews.md

### 2/5 — Worked until MetLife Pet insurance ruined everything

*2026-08-19, version 3.0.56*

I’ve never reviewed an app on purpose, but this has been so frustrating that I just had to write my experience. This app worked well until the day I got MetLife Pet insurance through my employer. The app never logged in again after that, and I can only go on the website after many call to MetLife, they shrugged their shoulders. I can view my pet insurance only.

### 1/5 — Terrible redesign

*2026-08-19, version 3.0.56*

Bring back the old design. The new design is basically just a link to the website and you can’t use Face ID to authenticate or save your login, so every time you open the app you have to login again and go through 2FA again. This app is a step backwards.

### 1/5 — Met life let down

*2026-08-19, version 3.0.56*

Poor app functionality

### 1/5 — Interface is slow and buggy

*2026-08-18, version 3.0.55*

How in the year 2026 are companies still making apps that are this buggy and slow?

### 1/5 — Can’t see my HSA BALANCE

*2026-08-16, version 3.0.55*

Why can’t I see my HSA balance in the app??

### 1/5 — App is not working

*2026-08-15, version 3.0.55*

“Problem loading your profile”

### 3/5 — Can’t click anything

*2026-08-14, version 3.0.55*

App is clean, you can view your polices but when you find an in network doctor or dentist, you can’t click on the information like call. You can’t even print or share your ID cards because it won’t let you click. So I have to legit use the safari app to search up the doctor or practice address and use google to verify the information.

### 1/5 — Doesn’t work

*2026-08-14, version 3.0.55*

I’ve had this app for about 4 to 6 months and not once has it ever loaded

### 1/5 — Disastrous App, doesn’t work most times

*2026-08-12, version 3.0.55*

Wow! Whoever is in charge of this app development and the whole team should be fired! After login, it tries to load the policies and keeps failing continuously! I have uninstalled and reinstalled but the issue is the same! Sometimes can’t load the profile, sometimes the app it it errors out. What a disaster!

### 1/5 — Can't even login

*2026-08-09, version 3.0.55*

Like the title app sucks

## Frequently asked questions about MetLife US App

### What can I do with the MetLife US App?

The app allows you to manage your MetLife benefits efficiently. You can access dental and disability coverage details, track claims, find dentists, and update personal information like direct deposit details. It also provides access to other products like Group Life and Accident & Health.

### How do I find a dentist using the app?

The app features a tool to help you find a dentist. You can access coverage details, read reviews, and book appointments directly through the application. It also provides personalized estimates for dental procedures.

### Is the MetLife US App free to use?

Yes, the MetLife US App is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### What types of insurance benefits can I manage?

You can manage dental and disability benefits, including accessing coverage details, claims information, and making updates. Additionally, the app provides access to information for Group Life, Accident & Health, Group Legal, and Vision products.

### Can I use the app to report absences or update my claim information?

Yes, the app allows you to review claim information and make updates for disability benefits. You can also report absences and contact your case manager directly through the application.

## Version history (last 5 releases)

### 3.0.56 — 2026-08-18

Welcome to the redesigned MetLife US App
Discover more than a modern design. Your enhanced experience includes additional functionality, features and convenient access to even more tools and services available through MyBenefits.

### 3.0.55 — 2026-06-09

Minor Bug Fixes.

### 3.0.54 — 2026-05-20

Minor Bug Fixes.

### 3.0.53 — 2026-02-25

Minor bug fixes.

### 3.0.52 — 2025-12-29

- Dental MAC Changes 
- Bug fixes

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## More apps by MetLife

- [MetLife Worldwide Benefits](https://appshunter.io/ios/app/metlife-worldwide-benefits/id632839470)
- [myMetLife Gulf Middle East](https://appshunter.io/ios/app/mymetlife-gulf-middle-east/id1185363338)
- [MetLife One (메트라이프생명)](https://appshunter.io/ios/app/metlife-one/id1234737021)
- [ProVida](https://appshunter.io/ios/app/provida/id1402070912)
- [MetLife DAP](https://appshunter.io/ios/app/metlife-dap/id1412480026)

All apps by MetLife: https://appshunter.io/developer/482757166

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*