# MetLife Worldwide Benefits — user reviews > 53 indexed App Store user reviews of MetLife Worldwide Benefits by MetLife, rated 1.36/5 from 75 ratings. - Source: https://appshunter.io/ios/app/metlife-worldwide-benefits/id632839470/reviews - App overview in markdown: https://appshunter.io/ios/app/metlife-worldwide-benefits/id632839470.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 65 ## Newest reviews (18 of 53) ### 1/5 — It can be much better *2023-03-10, version 2.10.7* 1- log in issues every time 2- Face ID issues every time 3- can not attach a PDF file. 4- can not view claims processed for a very long time, and sometimes never 5- can not view claims submitted by providers or through the portal. Kindly take these inputs into consideration. And not ignore them ….. ### 1/5 — Constant issue logging in *2023-02-16, version 2.10.7* No Matter how many times I delete and redownload the app I always have issues with logging in. Gets stuck many times. ### 1/5 — Fraud *2022-08-15, version 2.10.5* I really don’t know and don’t believe how did they got 5 star here.. from my opinion they even don’t deserve 1 star as they treated me.. one of the scammer lady call me from enbd and mentioned about MetLife and all policy and I love it so I did it. Later on nothing is going as they lady said. Also she mentioned we can cancel anytime and can have all the refund back and when I am trying to call them they put me in hold for around 20-30 minutes. And I am mailing them since last April more than 1000 times to cancel my MetLife insurance policy and but still not yet still deducting.. it’s totally scam and I am suggesting you guys not to use liv.card and MetLife insurance. They love to waste ur time and money.. ### 1/5 — Türkçe versiyonu yok *2022-05-26, version 2.10.3* Rezillik 😡 ### 1/5 — This app is shameful! *2022-02-07, version 2.10.2* Atrocious app. Nothing works. It fails to pull your data and has broken links through out. The only use this app has is to take space on your phone. It’s best to access your information on the website, and that is barely better. ### 1/5 — Login Issue *2022-01-20, version 2.10.1* As with many other reviews, I can’t login to my account on this app. I can’t even fill my username because it limits the number of characters in the username box. Website login works fine. ### 1/5 — Worse app ever *2021-10-19, version 2.9.2* Does not accept my log in information! Already tried everything im sure it has to do with the way this app is designed, in my opinion its a very bad app especially how we cant log in for our cards and other information! ### 1/5 — Very poor user experience *2021-09-07, version 2.8.1* I can’t comment on other folks reviews stating that the app ID/pwd don’t match web site as when I insert my user ID and pwd, the “Sign In” button remains un-functional; no messages or errors. ### 1/5 — Horrible *2021-07-27, version 2.8.1* This app does not correspond with their website. It does not accept the username. It also limits information used to register/sign in. Poorly done. ### 1/5 — Crash City *2021-03-11, version 2.8.1* This work good this past summer, but now when I try to use it, it crashes. I click on the icon and it will close down to my main screen on my phone. ### 1/5 — Bad app *2021-03-05, version 2.8.1* The app is not comparable to other apps. The speed is delayed, it does not pull up info needed. It will also sign you in and then go back to the main screen asking you to sign in again. To get my info I will either have to use the web (which doesn’t work all the time) or call customer service all the time. ### 1/5 — Cannot Login *2021-02-24, version 2.7.1* I cannot login into my benefits because there’s a character limit on the username! I can’t even give an actual rating because I don’t what the app actually looks like once I’m logged on! FIX THIS, please. ### 1/5 — Should be negative stars for ridiculous bugs *2020-12-20, version 2.7.1* The very basics, username field does’s allow more than 20 characters, seriously? Gramma school kids can writer better codes than your developers! ### 1/5 — Fix the app! *2020-11-11, version 2.6.1* The UI is atrocious. I can’t find any information on my dental plan and the app NEVER works. Would give 0 stars if possible ### 1/5 — Ahmet *2020-11-04, version 2.6.1* Türkçesi nasıl ### 1/5 — Wow *2020-10-13, version 2.6.1* For a company that doesn’t provide physical ID cards, you would think they would make an app that’s easy to use and to access cards digitally. Can’t login with same info used on the website. Would give the app a rating if I could actually log in. Disgraceful that MetLife has allowed this to continue. ### 1/5 — Can’t sign in *2020-07-28, version 2.4.5* Trying to use the app instead of web browser but can’t sign in. The character limit on the username doesn’t let me fill it out completely. Tried entering as much as possible but then get message that it’s not valid. Wish I could actually use the app ### 1/5 — Cannot Login *2020-07-14, version 2.4.5* Worthless app. Can’t even get past the first screen. ## Most critical reviews (10 lowest-rated) ### 1/5 — Character Limit Too Short on Username at Login *2026-03-24, version 2.16.02* The mobile applications user name field on the login screen has a character limit and my username is my email address which exceeds it. I’m not even able to login. ### 1/5 — 英語のみ？ *2026-01-04, version 2.16.02* 読めません ### 1/5 — 急にログインできなくなった *2025-09-25, version 2.16.02* いきなり強制ログアウトからログイン不可になった 一度アンインストールして再インストールしたら全て英語 ログインIDとパスワードは合っているのに入れない ### 1/5 — Can’t log in or authenticate *2025-04-04, version 2.15.0122* The character limit is too small for emails and the authentication code doesn’t work. Y’all got some fisher price developers ### 1/5 — App *2025-01-28, version 2.15.0119* App doesn’t allow you to log in! It’s pointless ### 1/5 — Dysfunctional App *2024-12-28, version 2.15.0119* This app is garbage. It’s non functional, non responsive and a waste of time. If it’s no longer being supported by a multi-billion dollar company that owns it they should take it down. ### 1/5 — Garbage app *2024-11-20, version 2.15.0119* I can’t login. I am having the same issues everyone else has had. They need to either fix this app or not bother having it on the App Store. I will continue to encourage my company to find a better, more competent vendor. ### 1/5 — Cant even log in *2023-09-21, version 2.10.7* Your email is your username…. Yet the app does not allow the username field enough characters to type your full email. Useless ### 1/5 — Will not allow me to log in *2023-04-07, version 2.10.7* It doesn’t allow me to place my whole email in the app in order to log in. Might as well just use a browser. ### 1/5 — Crashes *2023-04-04, version 2.10.7* Title says it all. App is not usable ## Most praised reviews (6 highest-rated) ### 5/5 — Good for my expatriate coverage *2020-02-04, version 2.4.3* I have found this app very useful while on assignment in Europe. I was able to find my provider on the map and get directions. A huge benefit since I’m newer to this country. Claim submission was not too hard either. Would recommend for anyone on assignment with these health benefits. ### 5/5 — Amazing MetLife app *2015-03-04, version 2.1.0* Love to see this lovely easy to use app amazing for time saving searching over the net finding all needed providers of services all over the world loved it ### 5/5 — Great app for quick access to medical providers around the world *2013-04-17, version 1.0.0* Works fine ... Can quickly get me info and directions to the nearest medical providers anywhere in the world and also is handy when I need my ID card info.... Hope to see more updates in near future to this app ... ### 3/5 — Not the app you’re looking for…maybe *2022-01-07, version 2.10.1* Downloaded this app and was thinking I was joining countless others who found the app didn’t work or had to create another account despite having an active one online. Maybe you do need this app but maybe you don’t, keep reading: if you’re a US policy holder, then you need the MetLife US app. This one is the Worldwide Benefits app. I create an account online and logged right into the other app. Just an FYI and I hope this helps! Left 3 stars to remain neutral. ### 2/5 — Bılgı *2022-02-06, version 2.10.2* Bu uygulamanın turkcesı yokmu ### 2/5 — App doesn’t work with IOS13 *2019-10-16, version 2.4.3* Please update Your app doesn’t work with IOS13 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*