# METRASH — user reviews > 42 indexed App Store user reviews of METRASH by Ministry of Interior - Qatar, rated 3.92/5 from 196 ratings. - Source: https://appshunter.io/ios/app/metrash/id6470879050/reviews - App overview in markdown: https://appshunter.io/ios/app/metrash/id6470879050.md - Rating breakdown: 5★ 120 · 4★ 7 · 3★ 5 · 2★ 9 · 1★ 31 ## What do users think of METRASH? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Faster performance than previous version - 💼 Convenient online services from home/office - ✅ Helpful for Qatar residents - 🎯 Improved overall experience **Cons** - 🐛 App crashes frequently during payment - ⚠️ Slow performance and lag issues - 😕 More complicated than previous version - 📱 Security requirements blocking legitimate users - 🔤 Font size too small for elderly users - 💳 Payment failures with money deducted - ❌ Missing features from previous version - 📤 File upload size limit too restrictive - 🔍 Poor document validation system **Commonly reported bugs** - App crashes on payment processing - Login fails with QID starting with '9' - Face picture capture not functioning in login - Security requirements error on non-jailbroken devices - Application hangs during payment transactions - UI elements hidden under iPhone notch - Passport autoscan not working for names without surname - Vehicle registration renewal showing error - Application freezes and requires reinstall - Login process unresponsive after QID entry **Most requested features** - Larger font size for accessibility - Photo upload option for Iqama renewal - QID screenshot showing front and back together - No objection certificate service - Car VIN number checking for accident reports - Database search by reference number - Automatic face capture during login - Clear notification of required documents upfront ## Newest reviews (13 of 42) ### 2/5 — Needs lot of work *2026-04-23* Application for PCC “on hold” for needed documents. It doesn’t tell you which ones. Called Hukoomi, was informed. Uploading restricted to 500kb, look for shrinking app/site, charging cheapest 10 to 95 cents usd to convert per image. Size limit set too small for today’s needs. I uploaded one of the requested docs and the system says “application successful.” No way to upload more, only for them to come back a few days later and ask for the rest of the documents, who knows how long this process will drag on. Quite frustrating. ### 2/5 — Only 1 year residency renewal option *2025-10-28* I don’t why on its own for some it shows 1 year renewal and others it shows 2 and 3 ### 3/5 — M2Prd112 *2025-09-05, version 1.1.3* This device does not meet the minimum security requirements for this application.The application will exit when you press OK ### 2/5 — Vehicle *2025-06-04, version 1.1.0* I am not able to renew my car its shows can’t proceed with electronic vehicle registration ### 2/5 — البرنامج بطيء وشوي معقد *2025-04-17* ابي اجدد استمارة سيارتي ماني عارف، الخطوات ماهي نفس البرنامج القديم ### 3/5 — Passport Autoscan *2025-04-09, version 1.0.7* Looks like passport auto scan is not working properly in visit visa application. I tried multiple times with clear picture. Seems like its validating for Surname, but my passport doesnot have any surname. Please fix or give alternatives. This is blocking us from further processes. Thanks ### 1/5 — The program is slow and crashes. *2025-03-12* The program is slow and crashes. ### 2/5 — No objection certificate *2025-03-10, version 1.0.5* I can’t find the option for getting the no objection certificate through Metrash ### 1/5 — برنامج سيء *2025-03-09* نتمنى وزارة الداخلية تحدث البرنامج، البرنامج هذا اصعب من تطبيق مطراش القديم و معقد بزيادة ### 2/5 — الخط صغير جدا ولا ينفع لكبار السن *2025-03-05* صعوبة الوصول لما تحتاج له ، تنظيم التطبيق الاول كان افضل بكثير ### 2/5 — Why!!! Please Fix the UI *2025-03-04, version 1.0.3* Why would you downgrade the App. Metrash 2 was better. 😭 ### 3/5 — login issue *2025-03-02, version 1.0.3* when i am trying to login using my QID it appears to take face picture but there is no option to click and neither automatic it capturing pic to proceed with the next login process. kindly solve it ### 1/5 — Awful user interface *2025-03-02, version 1.0.3* The user interface, graphics and layout are horrible, it’s also slow and laggy, you click things and nothing happens, the Metrash2 app was so much better. ## Most critical reviews (10 lowest-rated) ### 1/5 — مخيب للآمال *2025-06-23* تطبيق فاشل بالدفع المالي ### 1/5 — Matrash 2 was better *2025-05-21, version 1.0.9* Matrash 2 was better and easy to use ### 1/5 — للأسف سيء *2025-05-19* للأسف حتى مطراش الجديد ياخذ مرات الفلوس وما تم المعامله وتقعد تنتظر ارجاع المبلغ ١٤ يوم ومرات شهر وهذا مش ذنب العميل ### 1/5 — App crashes on payment *2025-04-28* Whenever you try to make a payment , the app crashes . Reinstalled , tried different cards and via different networks but still issue persist . The charges are higher when paying at the service counter but cheaper at the app only if it works ### 1/5 — سيء جدا وفيه مشاكل *2025-04-10* سيء جدا وفيه مشاكل ### 1/5 — Complicated *2025-04-09, version 1.0.7* Everything is complicated in new app compared to old app . And performance also very bad . Total failure ### 1/5 — للأسف لم يتم التأكد من هذا البرنامج قبل الغاء القديم *2025-04-06* يعلق كثير. معظم الاحيان، وقت الدفع يعلق. لم يتم اضافة بحث برقم قاعدة في خدمات المرور مثل مطراش ٢. ### 1/5 — فشلت العملية *2025-03-24* يتم سحب المبلغ وبعدها يقولي فشلت العملية ### 1/5 — Fonts *2025-03-13, version 1.0.5* They need to be more big than what they are now… I am blind ### 1/5 — Doesn’t even launch! *2025-03-12, version 1.0.5* I have been trying to open the app since v1.0, but it says that the phone security doesn’t meet the minimum requirements. This implies that the phone is unlocked or jailbroken, but it’s not! METRASH2 and other sensitive apps work fine on this same device. Please fix this issue. لو فعلا التلفون عليه جيلبريك ما كان اشتغل مطراش٢ صح ولا لا؟ يرجى إصلاح المشكلة في أقرب وقت ممكن، وشكراً جزيلاً. ## Most praised reviews (10 highest-rated) ### 5/5 — مطراش *2026-06-22* تطبيق ممتاز يغطي معاملات المواطن ### 5/5 — user friendly *2025-10-04, version 1.1.4* gud app ### 5/5 — Appretiated *2025-08-10* This applecation is helpfull for all people liveing in Qatar and every thing can do it in your disctop at office or home. Thanks ### 5/5 — Very helpful *2025-03-22* One point though, there is no option to upload a photo in bio data to renew Iqama for my family ### 5/5 — Ajmal *2025-03-10, version 1.0.5* Better than old version , more easier and faster ### 5/5 — Excellent *2025-03-06, version 1.0.4* The best services and easiest one in Qatar. it makes life easy and optimising the use of technology which a great approach. i hope all other services providers in Qatar follow similar proactive manner in solving problems. Biiiiiiig Thank You Metrash for making our personal a d business life easier. ### 5/5 — Unable to login *2025-02-28, version 1.0.2* Hi my QID starts with ‘9’ and whenever I try with forgot password it says invalid QID. Please check regarding the same ### 5/5 — Great application *2025-01-16, version 1.0.1* All functions vert well ### 5/5 — 👍🏻 *2024-12-17* 5 Stars Application ### 5/5 — Great Application *2024-12-17, version 1.0* Nice Look --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*