# Metricool — user reviews

> 113 indexed App Store user reviews of Metricool by Metricool Software SL, rated 2.70/5 from 105 ratings.

- Source: https://appshunter.io/ios/app/metricool/id1072510529/reviews
- App overview in markdown: https://appshunter.io/ios/app/metricool/id1072510529.md
- Rating breakdown: 5★ 33 · 4★ 6 · 3★ 4 · 2★ 18 · 1★ 44

## Newest reviews (17 of 113)

### 2/5 — App ist leider sehr fehlerhaft

*2026-08-15*

Beim öffnen wird häufig nur ein weißer Bildschirm angezeigt. Selbst durch Deinstallation keine Veränderung. Außerdem häufig Fehlermeldungen. 
Posts können so nicht eingeplant werden - dann ist ein Planungstool leider unbrauchbar…

### 4/5 — Feedback

*2026-06-24*

Bon outil, mais est-ce que vous pouvez réparer l'enregistrement des notes dans l'app, s'il plait?

**Developer response:** Yulia, merci pour ton retour et pour la note que tu nous laisses ! On a vérifié de notre côté et l'enregistrement fonctionne bien actuellement. Si jamais tu rencontres encore un souci en l'utilisant, notre équipe de support est joignable directement via le chat dans l'app, ils pourront regarder ça avec toi.

### 2/5 — Broken auth

*2026-06-11*

SSO doesn’t work. Saw a response from metricool to change the account type and add a password, this is unacceptable and poor engineering. The web app dev team did a great job but their iOS team needs a serious look- I do this for a living and know this is solvable with the right hires.

**Developer response:** TThanks for the kind words about the web, glad that part is working well for you.
We hear you on the iOS SSO issue. Our current priority is the web experience, but we're passing your feedback along to keep pushing the mobile version forward. We appreciate you taking the time to share this, especially with your professional perspective.

### 2/5 — Needs to take a hard look in the mirror

*2026-06-11*

Too clunky, doesn’t capture data trends and insights correctly (or at all), and plans are way too expensive for a small single-person creator like me. Seems to be aiming for a high-level clientele without the UI or capability to back up the price. Decided to look for a new option for scheduling my posts once they lowered the monthly post limit to 20 across all accounts. Wish more thought was put into supporting smaller creators with a cheaper tier that gave less “brands” and more posts and insights. If you’re a smaller creator, go try Buffer or another scheduler instead that’s actually affordable for what it offers.

**Developer response:** Thank you for the honest feedback. Metricool is built with professional use in mind, and we know that's not the right fit for everyone, that's okay. We do offer a free plan with no time limit. Wishing you the best with whatever works for you.

### 4/5 — So great in so many ways

*2026-06-10*

Great app …does so much and is pretty cost effective …my only gripe is …please ….if they would only fix the bugs, like how in app on mobile you can only do one campaign and then the + symbol disappears so u have to close app and reopen. I’ll come back and hit that 5 star if they do these…why this app is sitting at 2.9 makes no sense its leaps and bounds on HootSuite and others for 1/3 the pricing. Download it now

**Developer response:** Thank you for this, and honestly, the kind words about Metricool vs the competition mean a lot coming from someone who's clearly tried the alternatives. 🤍

Regarding the bug, we haven't been able to reproduce it on our end yet, so any extra details you can share would really help us track it down. Reach out via chat or at help@metricool.com and our team will look into it with you.

### 2/5 — Impossible de se connecter

*2026-06-02*

Impossible de se connecter avec son compte Instagram, sachant que c’est un moyen de connexion web ce serait utile

### 3/5 — Notificação

*2026-06-01*

Adicionem a opção de notificação no celular quando uma postagem for concluída ou der erro

**Developer response:** Obrigado pelo feedback! Essa sugestão de notificação é bem válida, saber na hora quando uma postagem é publicada ou dá erro faz toda a diferença. Vamos repassar isso ao nosso time de produto. Enquanto isso, fala com a gente pelo help@metricool.com ou pelo chat do site, podemos te mostrar algumas alternativas que podem ajudar. 🤍

### 3/5 — Not bad..

*2026-05-26*

Been using this for about 3-4 months now and when it works it is honestly very great for multi platform growth but the amount of bugs i run into are SOOOO annoying. You’ll have post all ready for schedule and it decides to glitch and now I have to redo it all which happens a lot more than I’d appreciate but besides that, great app.

**Developer response:** Thanks so much for the honest feedback. We’re really glad Metricool is helping with multi-platform growth, but we completely understand how frustrating it is to lose a scheduled post and have to redo everything.

We appreciate you taking the time to share your experience. It would be great if you could reach out to our support team with a few details about the issue so we can investigate what’s happening. We’ll keep working to make Metricool as reliable as it is useful.

### 1/5 — Kein Login mehr möglich

*2026-05-03*

Leider kann man sich über die App seit einem der jüngsten Updates nicht mehr über sein Google-Konto anmelden/einloggen. 
Über die Webseite funktioniert es einwandfrei und hier würde ich Metricool auf 5 Sterne geben! Nur ohne Login, ist die App leider nicht zu gebrauchen....

**Developer response:** Es tut uns leid, dass du diese Erfahrung gemacht hast. Wir verstehen, wie frustrierend es ist, wenn der Login nicht wie erwartet funktioniert.

Aktuell ist der Login über Google in der iOS-App leider nicht verfügbar. Du kannst dich aber ganz einfach mit deinem Benutzernamen und Passwort anmelden – dein Benutzername ist dabei die E-Mail-Adresse, mit der du dich registriert hast.

Wenn du dabei Unterstützung brauchst oder Fragen hast, melde dich gerne über unseren Chat oder per E-Mail an help@metricool.com, unser Support-Team hilft dir jederzeit weiter.

### 1/5 — Pain to use

*2026-04-18, version 3.20.3*

The analytics are fine I guess although you get the same info from the platforms. And the scheduler is awful. Constant errors. I do not recommend

### 1/5 — Uma bosta

*2026-03-22*

Sequer consegui entrar

**Developer response:** Lamentamos muito por essa experiência 😞 Sabemos como é frustrante não conseguir nem acessar a conta.

Queremos ajudar você a resolver isso o quanto antes. Por favor, entre em contato com a nossa equipe pelo chat para que possamos analisar seu caso e orientar da melhor forma.

Estamos aqui para ajudar você! 💙

### 3/5 — Login

*2026-03-16*

Não está dando a opção no aplicativo de entrar com Facebook igual no pc ou navegador do celular , porque favor arrumem isso, quero muito usar o app.

**Developer response:** No app de iOS não é possível iniciar sessão diretamente com o Facebook, como acontece no navegador.

Recomendamos dar uma olhada neste artigo onde explicamos melhor e oferecemos alternativas:
https://help.metricool.com/pt/article/nao-consigo-entrar-na-app-do-metricool-no-ios-1douh0g/

Se precisar de ajuda para acessar sua conta, nosso time de suporte está disponível no chat e terá todo o prazer em ajudar. Estamos aqui para você! 🚀

### 2/5 — Limited

*2026-03-04, version 3.19.4*

App is only good for scheduling posts. No way to control campaigns etc. THought this would be a great service to use but not able to run it native on an app through iPad.

### 4/5 — Bonne appli, mais ameliorable

*2026-02-13*

L’appli en elle meme est facile d’utilisation et pratique mais doit faire une mise a jour au niveau des posts, quand ils sont programmés, il y a souvent un retard de 5 à 8 minutes, ce qui peut être embêtant sur la longue, y compris quelques beugs

**Developer response:** Merci pour votre commentaire ! Nous sommes désolés pour les retards de publication. Cela peut être dû à des interruptions temporaires des API des réseaux sociaux. Si le problème persiste, n'hésitez pas à nous contacter pour l'examiner en détail.

### 2/5 — Login not supported

*2026-01-31, version 3.18.12*

We just started using Metricool but this app doesn’t support our login unfortunately. The desktop site uses Google login but the app doesn’t support it apparently.

### 3/5 — Connexion impossible

*2026-01-11*

J’ai créé mon compte Metricool depuis un navigateur à l’aide de mon compte Google mais sur l’appli il n’est pas proposé depuis connexion avec Google, je ne peux donc pas accéder à mon compte sur l’application

**Developer response:** Merci pour votre message et désolé pour la confusion que cela a pu créer. Nous comprenons à quel point cela peut être frustrant de ne pas pouvoir accéder à votre compte sur l’application.

Effectivement, sur iOS, la connexion avec Google n’est pas disponible. Vous trouverez tous les détails et les options possibles dans cet article de notre centre d’aide :
https://help.metricool.com/fr/article/je-narrive-pas-a-me-connecter-a-lapplication-ios-de-metricool-1ad1ze1/

Si vous avez besoin d’aide pour accéder à votre compte ou pour trouver la meilleure alternative, notre équipe est toujours disponible via le chat en semaine ou par email à help@metricool.com
. Nous sommes là pour vous aider 🤍

### 1/5 — Useless

*2025-12-21*

Can’t login using gmail credentials. Signed up using email. Wouldn’t let me. Was going to buy a premium plan on this, probably won’t now

**Developer response:** We’re really sorry about the frustration this caused. We know how discouraging login issues can be, especially when you were ready to upgrade. If you signed up with email, logging in with Google won’t work in this case. This article from our Help Center explains it step by step: https://f.mtr.cool/lhfvcdtwrz. If you need a hand, our support chat is available and the team will be happy to help you get back in. You deserve a smooth experience. 🤍

## Most critical reviews (10 lowest-rated)

### 1/5 — Good idea but has bugs every now and then

*2026-08-07*

Has to install it everyday to make it work

### 1/5 — Unable to connect via data

*2026-08-04*

App is stuck on the error message “enable cellular data”. Once I did, it wouldn’t connect. I deleted and reinstalled the app and still it doesn’t work. Silly error, can’t see myself paying for a subscription anytime soon, a shame because it has alot of Potential

**Developer response:** Sorry about that. That message is actually a known display bug, it shows up instead of the real issue, which is usually incorrect login credentials. We're already on it to get this fixed. In the meantime, try resetting your password and logging in again, that should clear it up. If it's still stuck after that, reach out to our support chat with your device info and we'll take a closer look. We want you actually using all that potential you mentioned!

### 1/5 — Useless app.

*2026-07-29*

Free version is so bad how can someone pay 50$/month. App lack in features, interface looks like apps 10years ago

**Developer response:** Thanks for the honest feedback, this kind of input matters to us. Metricool's core experience lives in the web platform, and the app was originally built as a companion to that, which is part of why the interface hasn't evolved as fast as the rest of the product.

That said, we hear you, the app is being used more and more, and a redesign is already on our roadmap, along with a push to roll out new features there more quickly. In the meantime, we'd really encourage you to try the web version, it gives you the full picture of what Metricool can do. And if you have specific suggestions, help@metricool.com is always open, they genuinely shape what we build next.

### 1/5 — Pretty useless

*2026-06-10, version 3.21.1*

Using it to schedule posts is a huge pain and usually doesn’t work for every platform anyway. The one thing I liked was the monthly summaries. Now that those are gone I just don’t see the point

### 1/5 — Do not recommend

*2026-06-10, version 3.21.1*

The app is so extremely hard to get anything to open and work. Would not use and do not recommend

### 1/5 — Logged me out won’t let me log back in

*2026-06-10, version 3.21.1*

Along with many other problems like not uploading media, it logged me out and won’t let me log back in

### 1/5 — Unreliable

*2026-06-07*

I scheduled 5 videos to be posted at different times throughout the day and carefully verified every scheduled time to make sure everything was set correctly. Despite that, the app posted all 5 videos at the exact same time and completely ignored the posting schedule I had configured. I double-checked everything on my end, and the issue was not user error. If you’re relying on this app to schedule content accurately, be aware that it may not follow the posting times you set. This was extremely frustrating and disrupted my entire content plan for the day.

**Developer response:** we completely understand how frustrating that must have been, having five videos go out at once when you'd carefully scheduled them is the kind of thing that throws off an entire day's plan.
This isn't how Metricool is supposed to work, and we want to get to the bottom of it. There may have been an incident on our end that affected your account. Please reach out to us via chat or at help@metricool.com so our team can look into exactly what happened.

### 1/5 — Connecting Social Media is IMPOSSIBLE

*2026-05-29, version 3.20.9*

can’t connect my instagram even though I’ve had a creator account for YEARS. Not worth my time.

### 1/5 — Potentially could be great

*2026-05-16, version 3.20.9*

Started using went to set up post, then got messages saying it could not post to different platforms. Wasted a day to post actually no content!

### 1/5 — App not working

*2026-05-11, version 3.20.9*

My Metricool App has been down since Friday. Multiple emails to help deals with zero response. Have deleted and reinstalled so many times. App will not even allow me to login, it loads halfway then freezes

## Most praised reviews (10 highest-rated)

### 5/5 — 5 stars is a lie

*2026-08-05*

The app is trash and the web functionality isnt much better. It is CONSTANTLY CRASHING! Not posting, bugging out losing post making progress. Dont get this app and dont give them your 25 a month this has been happening way to long. I cant even get the app to open today just black screen. Trash app dont support

### 5/5 — Metricool Is Amazing!

*2026-02-15*

I love Metricool and recently purchased one of their plans for my socials! The one thing I would really love is the ability to have notifications for comments and messages. That would be really good but overall love their service!

### 5/5 — Top Unterstützer

*2025-12-16*

Hilft mir jeden Tag 2x auf allen 3 Plattformen zu posten. Bin mehr als begeistert.

**Developer response:** Vielen Dank für dein tolles Feedback! 🤩
Es freut uns riesig zu hören, dass Metricool dich jeden Tag beim Posten auf all deinen Plattformen unterstützt. Genau dafür geben wir jeden Tag unser Bestes. Danke, dass du Metricool vertraust! 🚀✨

### 5/5 — E ótimo, podem baixar sem medo

*2025-07-26*

Uma dica para o criador colocar opção de varias contas da mesma rede, tipo 2 Facebook, 2 Instagram, 2 tiktok etc, e acrescentar o kwai também

**Developer response:** Obrigado pelo carinho e pela dica! 😊 Ficamos felizes que esteja gostando do Metricool. Anotamos sua sugestão sobre múltiplas contas da mesma rede e incluir o Kwai—nosso time está sempre ouvindo os usuários para melhorar a ferramenta. Valeu por compartilhar!

### 5/5 — Topp

*2025-07-19*

Wir nutzen die App, um unsere Social Media Beiträge zu planen und auch zu analysieren. Wir sparen uns dadurch eine Menge Zeit. Die Autisten und das beantworten von Nachrichten innerhalb von Metricool auf den unterschiedlichen Social Media Plattform ist einfach nur grandios. Wir können Metricool wirklich von Herzen empfehlen.

**Developer response:** Wow, tausend Dank für dieses tolle Feedback! 🤩 Es freut uns riesig zu hören, dass euch Metricool beim Planen, Analysieren und Community-Management so viel Zeit spart. Genau dafür sind wir da! Danke, dass ihr uns von Herzen weiterempfehlt. 🫶​

### 5/5 — Just what I needed

*2024-12-31*

Been using metricool for over a year now and have been very pleased with the software. My questions have been answered quickly via the online chat. I now share all my social media posts via Metricool after trying the others, e.g. Later, Buffer etc.
If you are just starting out or a social media pro, this software is excellent.

**Developer response:** Thank you so much for your kind words and for being a loyal Metricooler for over a year! 🤩​ We're thrilled to hear Metricool has been your go-to for social media posts and that our support team has been able to assist you quickly. Thanks again for sharing your experience!

### 5/5 — Great app

*2024-12-21, version 3.14.2*

Great app. Great value. Can’t wait to see what future updates bring.

### 5/5 — Great, very helpful, but I like desktop better

*2024-11-27*

Here is my honest review. The platform is a LIFESAVER when it comes to organizing content, scheduling things out, and I definitely believe it’s worth it. When it comes to the desktop version, it is much easier to see, and I wish they would copy the calander from the pc version to mobile. It’s so much easier to see and understand. Same thing with posting, the desktop version is killer, easy to understand, and the app could improve toward that direction. Integrating Snapchat spotlight would help as well, that is definitely missing. But I recommend it, huge time saver, and has made my life 10x easier. Hoping to see Snapchat in the future.

**Developer response:** Thanks for your thoughtful review! We're so glad Metricool has been a huge time-saver for you. 😊 The desktop version does offer a broader view, and the app is designed as a complement for on-the-go use. We’ll share your suggestion about aligning the mobile calendar with the desktop version and adding Snapchat Spotlight with our team. 

Thanks again for your support and feedback, it helps us improve! 💜

### 5/5 — Excellent scheduler

*2024-11-18*

I’ve been using Metricool for over 12 months now for multiple brands. I’m a social media manager, so needed a reliable scheduler. It does everything I need and is improving continuously – adding extra features on a regular basis. I was looking for a scheduling app that had an excellent PC interface but also an app of high standard to match, so that I could work on the go - switching effortlessly between the different brands. I can easily upload images from my phone while I’m working on site and schedule them, or save them to drafts. Love the new posts library feature – cannot wait for it to be added to the mobile app also! The posts preview - on both PC and app is my favourite feature and is used regularly to look at feed aesthetics AND to see how videos/reels will preview. If I’m not happy with the preview I can upload a different grid image which is fantastic. Thanks Metricool!

**Developer response:** Thank you for your amazing feedback! 🌟 We’re thrilled Metricool has been such a reliable tool for your work as a social media manager.  Your support and insights mean a lot to us, and we’re continuously working to make Metricool even better, stay tuned for updates to the mobile app (we’re just as excited as you are)! 🚀We’re here if you ever have questions or ideas. Thanks for being part of the Metricooler family! 💜

### 5/5 — I like it!

*2024-07-31*

It’s a really easy interface to use. There are a few features I haven’t yet figured out but overall so far so good. I really like that I can compare my competition too. They keep adding neat features too. I recommend trying it!

**Developer response:** Thanks for the feedback! 🤩 We're glad you find the interface easy to use and enjoy the competition comparison feature. We'll continue adding more features to enhance your experience. Thanks for recommending us! 🫶​

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
