# Metro Bank AL Mobile Banking — user reviews

> 31 indexed App Store user reviews of Metro Bank AL Mobile Banking by Metro Bank (AL), rated 2.21/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/metro-bank-al-mobile-banking/id601400955/reviews
- App overview in markdown: https://appshunter.io/ios/app/metro-bank-al-mobile-banking/id601400955.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 14

## Newest reviews (10 of 31)

### 5/5 — Top notch app

*2018-06-07, version 4.2.767*

So glad I have this app so that I don’t constantly have to be at my computer to make transactions!

### 5/5 — Mobile Banking

*2018-06-05, version 4.2.767*

Wonderful to have this feature. I kept taking the front picture over and over because i did not know to tap the green button twice, when i was finished with the front. Now that i know it will be simple, I suggest for people like me to have this in the instructions.

### 5/5 — Love the deposit option

*2018-06-05, version 4.2.767*

It’s great to have the option to deposit from anywhere. The app is very stable and I’ve never had any problems. It makes banking easy.

### 5/5 — Love it

*2018-06-03, version 4.2.767*

I love the mobile deposit feature. Metro is a great bank to do business with and this app is very user friendly.

### 5/5 — Banking made easy

*2018-04-10, version 4.2.767*

Love all the options the app offers and how easy it is to use!

### 5/5 — Mobile Check Deposit

*2018-03-11, version 4.2*

I’m so glad to finally have the ability to deposit checks using the app.! Great improvement!

### 5/5 — Good App!

*2018-03-09, version 4.2*

Like being able to check balance, transfer from one acc. to another and balance checkbook!! Hope you get it so we can make check deposits !! Good app !!!!!!

### 5/5 — Love this app

*2014-09-06, version 3.1.0.620*

Five stars

### 4/5 — Nice App

*2014-05-24, version 2.6.0.4*

Thank you for creating this app. It makes it so much easier to check my balance.  I gave it four stars for now because there is always room for improvement on a new app.  I would like to see remote deposit as a future addition.  Also, please allow the app to remember my password. My phone is password protected and I don't need another password on this app - I understand the risk involved and I am willing to accept that.  Looking forward to future updates!

### 5/5 — Good!

*2013-05-06, version 2.2.2.3*

I'm so glad metro finally has a mobile app! Works great!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bugs!

*2026-05-28, version 26.7.3*

I have tried multiple times to deposit checks! You do not even get a keyboard to type the amount of the check to deposit and therefore it will not let you submit it. Seems like a big thing to overlook. This bug has been a problem for weeks!

### 1/5 — No option to reset password

*2022-11-13, version 15.1.4*

Constant redirects and “unable to authenticate user” error. Cannot get into account for days at a time without calling. Great bank, terrible app

### 1/5 — Terrible app. Terrible bank

*2022-09-30, version 15.1.4*

This app never works. I can never know how much money I have in my account because it will constantly ask to set up authentication but never does. Just deleted it because I get a thousand security alert emails a day about my pin being wrong even though it's right and accepts it the second time.

### 1/5 — Crash

*2020-01-10, version 4.4.13.852*

After the IOS 13.3 update this app crashes and will no longer login.

### 1/5 — The worst banking app ever

*2018-09-08, version 4.2.767*

Metro is my secondary bank, my primary is Simple due to the ease of access on their online account platform and app. Metro needs to take some pointers from them.

### 2/5 — Can you please fix this app

*2024-03-31, version 24.3.0*

Seriously this app is broken. I’d say at least 1 out of 5 logins I have to authenticate. Also having not touched my password I now can’t log in. I’m afraid to try again for fear of being locked out. I need to follow transactions and this app is just not reliable. Ultimately I will have to change to another financial institution if this persists

### 2/5 — Every two weeks the app goes to crap

*2021-07-28, version 7.5.2.3394*

Ever since the last major update, this app will not allow log-in about every two weeks. Super annoying.

### 2/5 — It has been crashing

*2021-06-24, version 7.2.1.2465*

Overall this app has been crashing so much in the past month. It was great but now it’s annoying to not be able to track your transactions because it’s crashing.

### 3/5 — SSL error at Login

*2021-06-15, version 7.2.1.2465*

The app has been great until lately. When I try to login to my app I get an SSL error and it closes the app. Please fix this ASAP! Thanks

### 4/5 — Great!

*2018-11-07, version 4.4.4*

Like the app, my only wish is to be able to use face id to sign in, like you can with touch id. Im sure this will come in time.

## Most praised reviews (10 highest-rated)

### 5/5 — Won’t update to include Face ID

*2021-05-06, version 6.3.2.1287*

I recently updated my iPhone and this app won’t update to include Face ID.

### 5/5 — Excellent Banking Experience

*2021-05-04, version 6.3.2.1287*

One of the best banks that you can deal with.

### 5/5 — Gets Better

*2021-05-03, version 6.3.2.1287*

Like the ability to check balances and pay bills. Make transfers and have it all on my phone!

### 5/5 — Convenient

*2021-01-29, version 4.6.5.2163*

Makes life a little easier for this guy.

### 5/5 — Why I love Metro Bank

*2021-01-01, version 4.6.5.1814*

I’m always treated like they have known me for years. I feel appreciated and welcomed, not to mention the fees and services are the best around.

### 5/5 — Mobile Deposit

*2020-05-28, version 4.4.13.852*

I had no idea I could make a mobile deposit! This is Awesome! Thanks Metro For Your Services!😊 Happy Customer!😊

### 5/5 — Adjustment

*2019-08-31, version 4.4.12.334*

I like how you use to could subtract what you don’t want to spend and it would show the balance minus that.

### 5/5 — Fingerprint entry

*2019-06-07, version 4.4.12.334*

I do not like that fingerprint entry is no longer working to access this site.

### 5/5 — Worked Great!

*2019-04-10, version 4.4.12.334*

Live this app!

### 5/5 — Troubled

*2018-11-16, version 4.4.4*

Would like an alert before being charged I have more than one account and I can transfer to save charges

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*
