# Metro Bank Authenticator > Secure authentication for Metro Bank Business online banking transactions. (iPhone/iPad app by MetroBank.) - Source: https://appshunter.io/ios/app/metro-bank-authenticator/id1524446800 (this page in markdown: same URL + `.md`) - Developer: [MetroBank](https://appshunter.io/developer/854725531) - Category: Finance - Price: Free - Age rating: 4+ - Requires: iOS 14.0 · 12 MB - Languages: American English - Released: 2021-06-08 - Data updated: 2026-09-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/metro-bank-authenticator/id1524446800/reviews.md ## What is Metro Bank Authenticator? We believe that people come first, and that everyone deserves a great experience every step of the way – whether it’s on our app, online or face to face. We’re here to make your life (and your banking) easier, which is why we’ve created our Authenticator app for our Metro Bank Business customers. Need some help? Our Local Business Managers and Relationship Managers are on hand to support you and your business. Features: You can use this app to authenticate certain actions on your Metro Bank Business online banking, like logging in, setting up new payments, or making changes to your account. It only takes a few taps – and there’s no need to worry about finding your physical security device. Metro Bank’s Authenticator app is available for customers registered for Commercial Online Banking and Business Online Plus. Standard data charges from your mobile service provider may apply. Help and support: If you experience any issues downloading or registering the Metro Bank Authenticator app, please visit us in store or call us on 0345 08 08 500. Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC. more ## Key features - Authenticate online banking actions - Secure login verification - Approve new payment setups - Confirm account changes - Replaces physical security devices - Convenient mobile authentication ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/metro-bank-authenticator/id1524446800/reviews.md ### 1/5 — Underwhelming *2025-10-28* Changed phone, Authenticator asking for Ticket No or QR Code. Doesn't exist. 18 min call (be prepared - they have replaced menu options with AI - a real time waster) to be told I'll need to go in the Commercial Team call queue. Wait. What? That was the number I dialled. ### 1/5 — Terrible *2025-10-06* Enough to make you want to switch banks. So glitchy. Doesnt work half the time. Waste so much time trying to authorise payments. Avoid at all costs. ### 1/5 — Terrible *2025-10-02* Does nothing. Just sits there with some text telling me it’s an authenticator no matter what I do, despite it notifying me that I have an authentication number ready to be used and now I can’t access my account on my computer because of these ridiculous security measures, which I understand, but make sure they work! ### 1/5 — Scammers *2025-09-30* Complete scammers, stay away from them. Useless system will waste hours of your time ### 1/5 — Face scanning *2025-07-01* Now being forced to use facial recognition to access your own money. Any pretence at freedom is long gone. These people work for satan. ### 2/5 — Definitely could be better, both process and service. *2025-05-10* Their payment system is an over complicated process. ### 1/5 — Always malfunctioning *2024-11-29* Honestly ridiculous how many times I have to delete and reinstall this app. Hardly ever works, I’m constantly having to call Metro to reset it. I’m moving my business banking elsewhere as i spend too much time trying to resolve app issues that prevent me from being able to pay new staff. ### 1/5 — Bad to worse *2024-08-20, version 1.3.0* Having to restart the phone for every authentication after one has been made ### 1/5 — Authenticator has to be restarted every time *2024-06-01* I use the Metro Bank App on my iPhone for authentication whenever I log into Online Banking on my desktop computer. After using it once it doesn’t reset and will fail to authenticate the next time I use it again. There is a “Log off” button but it doesn’t actually close the App. The only way to make it authenticate the next time is to restart the App. This is poor software design which hasn’t been fixed in any of the software updates. ### 1/5 — Shambolic *2024-01-31* One of the worse Authenticator apps I have used, to constantly keep downloading the app again in order to approve company payments is abysmal ## Frequently asked questions about Metro Bank Authenticator ### What is Metro Bank Authenticator used for? Metro Bank Authenticator is used to securely authenticate certain actions within your Metro Bank Business online banking. This includes logging in, setting up new payments, and making changes to your account, providing a convenient alternative to physical security devices. ### Who can use Metro Bank Authenticator? This app is exclusively for Metro Bank Business customers who are registered for Commercial Online Banking and Business Online Plus. It is designed to enhance their online banking security and convenience. ### Is Metro Bank Authenticator free to use? Yes, Metro Bank Authenticator is available for free to eligible Metro Bank Business customers. Standard data charges from your mobile service provider may apply for usage. ### Does Metro Bank Authenticator have ads? No, Metro Bank Authenticator does not contain advertisements. The app is designed to provide a seamless and secure user experience without any ad interruptions. ### What devices is Metro Bank Authenticator compatible with? Metro Bank Authenticator is available for iPhone and iPad devices. It is designed to work across these Apple platforms for convenient access. ### How often is Metro Bank Authenticator updated? The latest version of Metro Bank Authenticator is 1.4.0, last updated on April 30, 2025. Updates typically include security enhancements and performance improvements to ensure a reliable user experience. ### What security measures does Metro Bank Authenticator employ? Metro Bank Authenticator provides secure authentication for online banking actions, replacing the need for physical security devices. It ensures that only authorized users can perform sensitive transactions. ### Where can I get help with Metro Bank Authenticator? If you experience any issues downloading or registering the Metro Bank Authenticator app, you can visit a Metro Bank store or call them directly at 0345 08 08 500 for assistance. ## Version history (last 5 releases) ### 2.0.0 — 2026-04-30 This update contains an important security update to help keep our customers safe online. ### 1.4.0 — 2025-04-30 This update contains an important security update to help keep our customers safe online. ### 1.3.0 — 2024-04-25 This update contains an important security update to help keep our customers safe online. ### 1.2.0 — 2023-05-09 This update contains an important security update to help keep our customers safe online. ### 1.1.0 — 2021-06-08 No release notes. ## Apps similar to Metro Bank Authenticator | App | Rating | Price | Category | | --- | --- | --- | --- | | [TSB Mobile Banking](https://appshunter.io/ios/app/tsb-mobile-banking/id1160720878) | 4.8 (1,038) | Free | Finance | | [Barclays Corporate](https://appshunter.io/ios/app/barclays-corporate/id1564961842) | 3.0 (6) | Free | Finance | | [Zempler Bank](https://appshunter.io/ios/app/zempler-bank/id709473017) | 4.8 (201) | Free | Finance | | [HSBC UK Business Banking](https://appshunter.io/ios/app/hsbc-uk-business-banking/id1436847080) | 4.8 (260) | Free | Finance | | [HMRC](https://appshunter.io/ios/app/hmrc/id514561561) | 4.8 (583) | Free | Finance | | [first direct](https://appshunter.io/ios/app/first-direct/id405905004) | 4.9 (1,945) | Free | Finance | ## More apps by MetroBank - [Metro Bank Mobile Banking](https://appshunter.io/ios/app/metro-bank-mobile-banking/id1175525592) All apps by MetroBank: https://appshunter.io/developer/854725531 ## Related topics [metro bank authenticator](https://appshunter.io/ios/topics/metro-bank-authenticator) · [metro bank](https://appshunter.io/ios/topics/metro-bank) · [nedbank business authenticator](https://appshunter.io/ios/topics/nedbank-business-authenticator) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*