# Metro Bike Share — Los Angeles County Bike Share

> Los Angeles County bike sharing service for convenient urban mobility. (iPhone/iPad app by Bicycle Transit Systems.)

- Source: https://appshunter.io/ios/app/metro-bike-share/id1121738367 (this page in markdown: same URL + `.md`)
- Developer: [Bicycle Transit Systems](https://appshunter.io/developer/1071466133)
- Category: Navigation, Travel
- Price: Free
- Rating: 4.30/5 from 487 App Store ratings · 91 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 15 MB
- Languages: Korean, Vietnamese, European Spanish, American English, Chinese (Simplified, China), Brazilian Portuguese, French (France)
- Released: 2016-07-05
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/metro-bike-share/id1121738367/reviews.md

## What is Metro Bike Share?

Metro Bike Share makes bikes available 24/7, 365 days a year in Downtown LA, Central LA, Hollywood, North Hollywood, and on the Westside.  With 220 stations and over 1500 self-service bikes, Metro Bike Share is a convenient option for short trips, leisure and connecting bus and rail transit systems. 

Riding a Metro Bike is the fast, easy, and fun way to ride. Simply release it, ride it and return it! 

With the Metro Bike Share app you can:
• Quickly unlock a Metro Bike anywhere
• Purchase or renew Metro Bike Share passes 
• Access your trip history and account information 
• Find the station nearest you 
• Access Pedal Perks to view and redeem points for unique gear 
• Access your unique code for the Refer a Friend program 
• Contact customer service by text, phone or email 
• Give real time feedback using the Rate Your Ride feature

## Key features

- Quick bike unlocking
- Purchase and renew passes
- View trip history
- Find nearby stations
- Access Pedal Perks rewards
- Refer a friend program

## What do users think of Metro Bike Share?

Overall sentiment: negative

**Pros**

- 🚀 Affordable bike share
- 🚲 Convenient for commuting
- 👍 Easy to use app
- 🛠️ Responsive customer support

**Cons**

- 🐛 Unreliable bike docking/return
- 🔒 Security issues with bikes
- ⏱️ Difficult sign-up/login process
- 📞 Poor customer service
- 🔋 Depleted bike batteries

**Commonly reported bugs**

- Bikes not registering as returned
- Login and payment issues
- Incorrect bike location tracking

**Most requested features**

- More electric bike options
- Integration with TAP cards
- Improved app stability and UX

## Recent user reviews (10 of 91)

All indexed reviews: https://appshunter.io/ios/app/metro-bike-share/id1121738367/reviews.md

### 1/5 — scam

*2026-06-12, version 4.0.7*

they charged us more

### 2/5 — No apply pay have to enter so much stuff manually it’s a pain

*2026-06-10, version 4.0.7*

Just Apple Pay

### 1/5 — Didn’t let me end ride

*2026-05-19*

I only rented out the bike for 30 minutes but for some reason it didn’t let me end ride so the timer is STILL GOING I do not recommend went from 30 minutes to 2 whole days they still haven’t fixed it and when I tried to report it in the app it didn’t accept my report

### 1/5 — Paid but nothing get

*2026-05-16*

i sign up though the app, and paid $1.75, but nothings happen, the app said my login password is wrong, but i can't reset my password, i can't take the bike and i can't do anything. The text and email support in the app is fail! No support at all! Is it a scam?!

### 2/5 — Bikes are gross

*2026-04-19, version 4.0.6*

You guys should have wipes on every station. All the bikes were gross and handles sticky

### 1/5 — Bad app

*2026-04-09, version 4.0.6*

Cant even end my ride you should make “end” button, your stations are not working sometimes

### 1/5 — Do not rely on this as transport

*2025-11-10*

The app does not recognize when I return a bike. Not only does this mean that my tab keeps running for hours on end, but I can’t rent another bike out until the issue is resolved. The support team has VERY limited hours, and the in-app report feature simply does not work, meaning that I’m now stranded and have to take a $50 uber. This is seriously screwed up. Update: due to this chronic and yet-unaddressed issue, I have had multiple deeply unpleasant encounters with the poorly trained, rude, and emotional support team. I’ve learned that this “service” is run by a contractor called Bicycle Transit Systems. Bad customer service can be tolerated if the service itself is functional and vise versa, but in this case, both are seriously flawed.

### 5/5 — Amazing app

*2025-10-15*

Amazing app and the best bike share I’ve ever used in north America

### 1/5 — Poor locking mechanisms

*2025-09-19, version 4.0.5*

Bike sometimes doesn't register as  returned and you're on the hook for $2500.

### 1/5 — Fire the whole team

*2025-09-19, version 4.0.5*

Such an unreliable system. Docked a bike but it wouldn’t register as returned.

## Frequently asked questions about Metro Bike Share

### What is Metro Bike Share?

Metro Bike Share provides 24/7 access to self-service bikes across Downtown LA, Central LA, Hollywood, North Hollywood, and the Westside. It's designed for short trips, leisure rides, and connecting with bus and rail transit systems.

### How do I use the Metro Bike Share app?

The app allows you to quickly unlock a bike, purchase or renew your bike share passes, and access your trip history and account information. You can also find the nearest station and manage your rewards.

### Is Metro Bike Share free to use?

While the app itself is free to download and use for managing your account, riding a Metro Bike requires purchasing or renewing passes through the app. Specific pass costs are not detailed here but are part of the in-app purchase model.

### Where is Metro Bike Share available?

Service is available in key areas of Los Angeles County, including Downtown LA, Central LA, Hollywood, North Hollywood, and on the Westside, with 220 stations and over 1500 bikes.

### Can I earn rewards with Metro Bike Share?

Yes, the app provides access to 'Pedal Perks,' where you can view and redeem points for unique gear. There is also a 'Refer a Friend' program for additional benefits.

## Version history (last 5 releases)

### 4.0.8 — 2026-08-05

Update in-app links and resources

### 4.0.7 — 2026-04-28

Improvements to the TAP login experience

### 4.0.6 — 2026-01-15

Improvements to address issues with users logging in via TAP.Improvements to address issues with users logging in via TAP.

### 4.0.5 — 2025-06-18

Fix login with TAP feature

### 4.0.4 — 2025-04-16

Bug fixes and improvements

## Apps similar to Metro Bike Share

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [LA Metro & Bus - Rail Tracker](https://appshunter.io/ios/app/la-metro-and-bus-rail-tracker/id1088594394) | 4.4 (4,720) | Free | Navigation |
| [ParkUp App](https://appshunter.io/ios/app/parkup-app/id1570382895) | 3.1 (51) | Free | Navigation |

## More apps by Bicycle Transit Systems

- [BCycle](https://appshunter.io/ios/app/bcycle/id371185597)
- [Indego Bike Share](https://appshunter.io/ios/app/indego-bike-share/id1071466134)
- [RTC Bike Share](https://appshunter.io/ios/app/rtc-bike-share/id1631161595)

All apps by Bicycle Transit Systems: https://appshunter.io/developer/1071466133

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
