# Metro Credit Union - Omaha — user reviews > 64 indexed App Store user reviews of Metro Credit Union by Metro Health Services Federal Credit Union, rated 4.90/5 from 5,490 ratings. - Source: https://appshunter.io/ios/app/metro-credit-union-omaha/id931656579/reviews - App overview in markdown: https://appshunter.io/ios/app/metro-credit-union-omaha/id931656579.md - Rating breakdown: 5★ 4,970 · 4★ 395 · 3★ 80 · 2★ 17 · 1★ 28 ## What do users think of Metro Credit Union? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient - 💡 Customizable - 🔒 Secure - 👍 Great customer service - 👍 Reliable - 👍 Helpful **Cons** - 🐛 Crashes/freezes - 🐛 Login issues - 🐛 Slow updates - 🐛 Verification problems - 🐛 Compatibility issues - 🐛 Logging out issues **Commonly reported bugs** - App crashes after latest update - Remote deposit not working - Frequent logouts **Most requested features** - Ability to change transfer dates - Improved account organization - Restore widget functionality - Reduce login frequency ## Newest reviews (11 of 64) ### 3/5 — Slow updates *2025-10-11, version 4018.1.1* The app has slow updates when I do transactions, also the snapshot ### 2/5 — Login *2025-05-22, version 4017.0.0* I have to login every time even when I say “remember me” ### 4/5 — Doesn’t let me change the date when transferring funds *2024-03-12* This new version won’t let me change the date when I’m transferring funds ### 3/5 — Bank is great, app is awful *2022-02-07, version 3020.1.1* App constantly freezes when trying to open it. ### 2/5 — Why do you guys keep logging me out *2021-12-23, version 3020.1.1* I have Face ID and everything and it randomly logs me out in situations I need transfers please for the love of god fix this ### 5/5 — Just a Great App *2021-04-15, version 3017.0.0* Love that I can customize the app for me! It’s everything I need. ### 5/5 — 👍 *2021-04-13, version 3017.0.0* Easy to use and very convenient. ### 5/5 — Convenient *2021-04-13, version 3017.0.0* I love how the app is easy to use ### 5/5 — Supervisor *2021-04-13* I have been with metro for over seven years and I have had great customer service for all seven years any problems they solved anything I need they were there to help I love MetroCU and I will go nowhere else ### 5/5 — Review *2021-04-13* In my time of need Metro credit Union was there for me, they answered all my questions. They always answer the phone and no matter how silly I feel about not knowing something their never condescending towards me or make me feel less than. To them no question is a silly one! You have very well versed employees that know how to handle multicultural neighborhoods you make us feel as if black money matters and for that we thank you! ### 5/5 — Great *2021-04-13, version 3017.0.0* Easy to use interface. Love the app. I do most of my banking on it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Thiefs *2026-04-18* Would not bank with them they’ll charge you right then and there place the transaction on hold then charge you again once it’s done pending and do nothing about it this has happened way too many times with sorry metro credit union DO NOT I REPEAT DO NOT BANK WITH THEM find someone bigger and better fnbo or Centris if you want a credit union ### 1/5 — All it does is freeze *2024-11-05, version 4015.0.1* Can only look at balance anytime I’ve ever tried anything else it just freezes ### 1/5 — Shouldn’t have to name device every time *2023-08-26, version 4009.1.1* Verification process is wonky, never remembers device and will crash from time to time. Find a better developer, and find a better debit card provider. Card peels every 6 months and requires me to get a new one frequently ### 1/5 — Took Money!! *2023-06-02, version 4007.2.1* The it charged more in fees than what was in my savings account my parents set up for me as a child. Makes it hard to set good habits for children learning about money. ### 1/5 — App doesn’t work *2023-05-26, version 4007.2.1* The newest app hasn’t worked since it came out. If you call about it they’ll tell you nothing is wrong with it but it’s not just me, nobody in my family can use it. Looking to switch banks, having an app that works is a big deal. ### 1/5 — Force close *2023-02-10* App has been force closing for weeks! (4 now) Despite removing the app and reinstalling it. As soon as I put in my password, the app will think for a few seconds then send me back to my Home Screen. Irritating would be putting it lightly. I’ve had to double up on running to the bank for a month now. Cannot remote deposit, which is very inconvenient. ### 1/5 — Can’t login anymore *2023-01-09, version 4005.5.2* This app crashes after the latest update. Can’t login anymore. ### 1/5 — Horrible *2021-12-22, version 3020.1.1* It crashes all the time idk what’s been going on with it but it won’t open and crashes all the time it’s annoying at this point ### 1/5 — Captcha makes it not work *2021-05-08, version 3018.0.0* I honestly may find another bank after experiencing 10 captcha image checks every time I need to check my balance. ### 1/5 — can not log in *2019-05-12, version 3000.8.1* can not log in ## Most praised reviews (10 highest-rated) ### 5/5 — Review of metro Credit Union *2024-10-03, version 4014.1.3* Metro credit Union is the best credit union that I have ever tried. I recommend them to anyone. ### 5/5 — Metro FCU *2024-08-01* I moved to Denver CO 2 yrs ago this month the only thing I knew I would have a big problem with was Metro didn’t have a location in Denver and I knew I did Not want to change to another credit union! I’ve been with them since I think at least 1987 maybe before! They’ve helped me in bad times and been there in my good times too! But I’m going to contact them I’m having trouble depositing remotely! I recommend them to young couples buying a new home and elderly people you get treated only with Kindness Respect and They have given me Guidance starting out! And given me replies within minutes but it’s because I’ve been a member for ages! Give them your business personal or business you won’t be let down! ### 5/5 — Forever with MHCU *2022-11-07, version 3023.4.0* Member since 1985? Or close to. ### 5/5 — Yahanadah *2022-02-10, version 3020.1.1* A bank ### 5/5 — THE BEST FAMILY BANK *2022-01-21* It feels like family being with Metro Credit Union You for the past 10 years. Thanks Metro for making us feel at home. ### 5/5 — No Widget (sad) *2021-08-20, version 3019.0.0* There was a shortcut widget you guys had. It’s gone now ### 5/5 — Bank for the people! *2021-04-20, version 3017.0.0* Love the bank, staff and the services provided by the bank!! ### 5/5 — lovemyMetro *2021-04-16* The app is such a great tool! Easy to use and the convenience of checking my account at the touch of my fingertip is a GAME CHANGER! When I do go inside the bank or thru the drive thru, the tellers & bankers are genuinely glad to help you and answer questions, good conversation even for a short time. Even over the phone, great customer service is consistent. After experiencing other banks in the past, I will NEVER leave Metro. Thank you for your service and keep up the GREAT work! ### 5/5 — I love MetroCU *2021-04-16, version 3017.0.0* So far, they have been very good to me and my kids... Business, personal, savings, I am very happy ### 5/5 — Metro Credit Union is the BEST! *2021-04-15, version 3017.0.0* I love my Credit Union! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*