# Metro Link - Kalamazoo — On-demand transit in Kalamazoo

> Kalamazoo on-demand and bus transit planner with real-time tracking. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/metro-link-kalamazoo/id6477740184 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 156 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: American English
- Released: 2024-04-01
- Data updated: 2026-08-23
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/metro-link-kalamazoo/id6477740184/reviews.md

## What is Metro Link?

Metro Link is your go-to app for getting around the Kalamazoo area.  Just download the app, create an account, and tell us where you want to go. We’ll tell you the best way to get there whether it be an on-demand Metro Link ride, a bus trip or a combination of the two.
How it works:
- Easily plan travel on with Kalamazoo Metro services
-Enter your pickup and dropoff locations and we’ll tell you the best journey available at that time.
-Book Metro Link On Demand rides directly in the app for you and any additional passengers
-Never miss your ride with live arrival times for your bus and ride tracking for your Metro Link On Demand journey.
-If you’re riding on demand, there may be others on board, or you may make a few additional stops along the way!
What we’re about:
- SHARED: Our algorithm helps you see the best public transit journey available at that time.  In Metro Link On Demand you’ll be matched with others headed in the same direction. This combines convenience and comfort with the efficiency, speed, and affordability of a shared ride. Transit at its best.
- ACCESSIBLE: The app allows you to travel with a support person or be matched with a vehicle that meets your mobility needs.
- SUSTAINABLE: Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make Kalamazoo county a little bit greener and cleaner, every time you ride.
Loving your experience so far? Throw us a 5-star rating.

## Key features

- On-demand ride booking
- Bus trip planning
- Live arrival times
- Ride tracking
- Shared ride matching
- Accessibility options

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/metro-link-kalamazoo/id6477740184/reviews.md

### 1/5 — Terrible App

*2024-12-09*

This app is giving me errors. I have removed the app for months. Now that I have reinstalled it , it is worst. I keeps stating. We are sorry. We cannot find a transit route…try again. I am down the street from the bus station. It should find atleast one. Please fix.

### 5/5 — Great Service

*2024-07-01*

Theresa is an exceptional driver and an outstanding ambassador for Metro Link! Her professionalism, kindness, and dedication to ensuring a safe and comfortable journey for her passengers are truly commendable. She goes above and beyond to make sure everyone feels welcome and supported throughout the ride. Her excellent driving skills and knowledge of the route are impressive, and her warm smile and friendly demeanor make every trip a pleasure. Theresa truly deserves a 5-star rating and more! Thank you, Theresa, for your outstanding service!

### 3/5 — Schedule A Ride Doesn’t Work

*2024-05-31*

If you need to schedule ahead it doesn’t actually have the options to pull down the time. It shows the option to customize a schedule arrive by and for traveling now… it defeats the purpose when I have to stay woke to verify schedules. At this point I am calling the bus station in hopes to speak to a representative for later times.

## Frequently asked questions about Metro Link

### What does Metro Link - Kalamazoo do?

Metro Link - Kalamazoo helps you plan and book your travel within the Kalamazoo area. It provides options for on-demand rides, traditional bus trips, or a combination of both, offering the best journey based on your pickup and dropoff locations.

### How do I book an on-demand ride?

To book an on-demand ride, simply download the app, create an account, and enter your desired pickup and dropoff locations. The app will then guide you through booking a Metro Link On Demand ride for yourself and any additional passengers.

### Is there a cost to use Metro Link - Kalamazoo?

The app itself is free to download and use for planning and booking. While the description doesn't detail specific fare costs, it implies that in-app purchases may be related to booking rides, and that rides are affordable due to their shared nature.

### Can I track my bus or on-demand ride?

Yes, the app provides live arrival times for your bus trips and real-time ride tracking for your Metro Link On Demand journey. This ensures you never miss your ride and can monitor its progress.

### What are the benefits of using the shared ride feature?

The shared ride feature in Metro Link On Demand matches you with other passengers heading in the same direction. This combines convenience and comfort with the efficiency, speed, and affordability of a shared ride, while also contributing to reduced congestion and CO2 emissions.

## Version history (last 5 releases)

### 4.29.1 — 2026-08-20

Performance improvements and bug fixes

### 4.27.16 — 2026-07-01

Performance improvements and bug fixes

### 4.27.1 — 2026-05-11

Performance improvements and bug fixes

### 4.26.12 — 2026-04-27

Performance improvements and bug fixes

### 4.26.10 — 2026-03-16

Performance improvements and bug fixes

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

## Related topics

[kalamazoo metro transit](https://appshunter.io/ios/topics/kalamazoo-metro-transit) · [kalamazoo](https://appshunter.io/ios/topics/kalamazoo) · [metrolink](https://appshunter.io/ios/topics/metrolink) · [kalamazoo gazette](https://appshunter.io/ios/topics/kalamazoo-gazette) · [metrolink tulsa](https://appshunter.io/ios/topics/metrolink-tulsa) · [via link](https://appshunter.io/ios/topics/via-link)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*